Chipotle Mexican Grill

I ordered through UberEats just now and I’m very upset. I opened the packaging and felt that the bowl was super light. It turns out there was barely any rice or meat on there. The cilantro and rice mixed with the Barbacoa was also a lot more sour than usual. I’ve been looking forward to the order and I spent money on it so this is very disappointing . I’ve worked in the fast food industry before so I know how exhausting it can get but this is not the way to deliver customer service. I really hope management will do something about these lazy employees. Don’t stay at the job if you hate it. Don’t go ruining other people’s day just because you hate your job.

Clean, orderly dining room. Exceptionally friendly and helpful staff who seem to genuinely care. Two team members assisted with my online order, which was ready ahead of schedule. Ivan promptly answered my customization question with no hassle. Great job, Ivan and team!

i just had lunch at chipotle today 7/18/25 and i found stuff in my food that wasn't eatable twice. the first time i showed the employyess and just asked for a new one to be made but once i got the second one that was made over the same stuff was in my food again and all i got was a sorry and supposly a refund back on my card that is not even in my account yet they state it will take a couple days im upset because now im going back to work without eating lunch the portions are lower and the cost is higher and i just spent money on food that had noneatable stuff it. im wondering how many others is eating what i found in my food today twice. not happy very unacceptable and now im at work hungry .....signed breanna

Where do I start ? Like others said in the comments , I found a woman’s hair in my food , one short girl with dark hair alwyas has an attitude and cuts you off mid sentence and said “the line is too long we’re busy”. I try to avoid this chipotle cuz everything here is a problem but too bad I was hungry and thought maybe they changed workers and got their ish together but. Nope it’s even worse than before . They’re so unprofessional and rude . Portions are horrible the girl that had an attitude only gave me half a scoop of guac . Lesson learned I’ll just keep going to the one in Glendale it’s 10/10 portions and customer service . I’m surprised this chipotle on larchmont is still open. Maybe one day they’ll change sigh 😔

Placed a huge group order for my office, 8+ bags worth of stuff. When I asked the manager if someone could help me carry all the bags out to my car in the parking lot (a normal ask for an order of this size) he told me it “was their job to make the food, not their job to bring it out to your car.” The employees then proceeded to stand around behind the counter and watch as I took multiple trips with bags out to the car by myself…so rude, definitely take your business to another location:/

Ordered a burrito on Uber eats and I was absolutely appalled at how small the burrito was. This is the smallest burrito I’ve EVER gotten at a chipotle restaurant. Disappointed and annoyed can’t believe I payed 18 dollars for this small portion. Id drive up there myself if I wasn’t busy at the moment because this is not what I paid for.

I used to love chipotle. I will not order from them anymore after I found a long female hair in my burrito. My friend found a hair in her food as well. No go

Order no. S64-QA9 worst food by chiptole ever i ordered one burrito and side of guac when i start eating oh my god i think they are really generous about putting tooooo muchh salt both into burrito and guac so never never go to this location. but if you guys like toooooo muchhhh salt into your food this is best location. thanks to chiptole amazing salty staff all food went to trash.