Azi D
Google
This is the worst thing I've seen in a restaurant, much less, a Chipotle.
I came in yesterday 12/7/24 to get a late lunch. (2:40pm) It was probably as dirty in this Chipotle as I've ever seen it. Every single table had trash, and almost every inch of the floor there was visible dirt and food. In the almost 50+ mins I was in there, I didn't see one employee clean one single part of the dining area. They were not excessively busy or understaffed.
A gentleman at the end of the long barstool table near the entrance, unfortunately, was sick and vomited in the walkway. The staff at the register were informed within 2 minutes or less. After about four customers walked through the sick and were tracking it into the line to order. I tried to wave them around, but to little effect. So, with the help of one of the neighboring tables, I barricaded part of the entrance and the entire beginning of the line. After about 10-15 minutes of waving people around the spillage, I began to wonder how long it would take for someone to clean this up. Seeing as not one single employee had come to even look at the mess, I began to be a bit more concerned. I decided to set a timer and wait and see if they even cared enough to come look at the bio and fire hazard. After about 35 minutes, one employee walked to the bathroom, then over to the mess, looked it over, and proceeded to exit through the side door. After another 20 minutes, I left disgusted. For all I know, it still has not been cleaned up.
They were fine with having vomit tracked over every part of their floor by every unwitting customer for the rest of the day. It was unbelievably concerning and gross. You have to wonder what other health standards and basic cleanliness are not being followed in the back.
It takes a lot for me to write a bad review. Literally, the previous time, I was in this Chipotle, I ordered a burrito with double meat and I only was able to get through about 1/3 of it and had to throw away the rest, because the rice was so undercooked, it was crunchy.
Now that I’m here, I'll list some of the other main problems. I've never seen a Chipotle have more issues. For months, this Chipotle has had no ice in the machine and / or the fountain out of service. (I'm pretty sure no one wants to just bring the ice from the back) They often don't bother to make the tea. They're not often filling the other non soda drink machine up. So there's just always something that's not made or not right. The water itself tastes funky. I think it's straight Midland tap water…. This place needs to be inspected.