Chipotle Mexican Grill

Chipotle offers a flavorful dining experience, with commendable food quality that stands out. However, there are a couple of aspects to address. Firstly, the vegetarian options are somewhat limited, which might be a consideration for non-meat eaters. Secondly, there appears to be a location discrepancy on Google Maps, causing some confusion for patrons. Despite these hiccups, the positive aspects, such as the delicious food, overshadow the shortcomings. The flavorsome variety and freshness of ingredients make it a go-to spot. It's recommended that Chipotle addresses these concerns to enhance the overall customer experience and ensure accurate location information.

I have been a loyal Chipotle customer for around 10 years and very seldom do I write reviews but after two horrible customer service experiences at this location I thought it is necessary. After my first horrible experience at this location I told myself I would give it one more chance because it may have been an anomaly. I was wrong. The customer service was horrible both times (Just the cashier). She was very rude and impatient when I approached her to pay each time. The first time I was trying to scan my barcode to utilize my points and she gave me a hard time for that even making rude comments to the other coworker while I was standing right there. The second time I approached to pay she was yelling and telling me to move faster got mad at me because I used the chip on my card instead of tapping my card. I will not be attending this location ever again and was very irritated with both experiences. In short, the food was great but be aware of very bad customer service and a hectic atmosphere.

The food is good quality, but this place definitely cheats you out of the portions, especially if you get steak or carne asada. I've had some really rude employees, who yelled at me for wanting to use cash, and give attitude about discounts on the Chipotle app. I started to order online to avoid the employees, and have been late to a couple of my meetings due to the food not coming out on time, and errors with printing my name. The manager is at least a nice guy.

I ordered a double meat (chicken and steak) bowl with guacamole and was charged $22.55. I duplicate the exact order online later on only to find that the total (with taxes) come out to be $19.53. I'm not sure why the restaurant charges more than the online order, but I'd recommend ordering online if you can (unless they scam you with the amount of protein you order, i.e. giving only one portion when ordering two portions). [update] I'd prefer if the restaurant really cares about this issue not to respond with a bot with a link to the general "contact us" page.

I arrived at this location between 11:15 or 11:20. Upon arrival the location was not clean and the serving bar had food all over it. I was surprised as the location opened at 10:45. My guess was that it was not cleaned the night prior. All of the employees were eating or on a break ..idk. I was very shocked and disgusted.

I’ve never written a negative review before, but this is worthy to be my first: I ordered a simple bowl with 4 ingredients. It was $16 because I ordered double chicken and through the Uber app. When my food arrived, there was only rice and chicken in my bowl. I only ordered 4 ingredients, and they forgot HALF of them. It’s at 1630 in the afternoon, I know it’s not because they’re busy. This isn’t even edible! This photo is flattering. I moved the chicken around thinking surely the salsa and cheese were underneath. Nope. It was just rice and chicken. At least they gave me a real portion of chicken. Except it’s cold and dry. I love Chipotle and have never had a bad experience. But this was BAD. Pure laziness.

Food was fine but lady who rung me up was extremely rude. Told her I wanted a drink then didn't charge me for it so I thought she was just being nice. I stood there waiting for it but she didn't give me one... she then tried to turn it on me by saying I didn't tell her I wanted a drink. This lady needs to learn how to work in food service, you should never blame the customer.

For a quick and satisfying meal, Chipotle is always a reliable choice. Their fresh ingredients and customizable menu cater to various dietary preferences, making it a favorite among locals.