Chastity L.
Google
Today, I decided to go to this restaurant for lunch. This is My fourth time patronizing. My aunt that lives in Mississippi came with me because she wanted a good Italian beef sandwich… Since she’s originally from Chicago. The waiter Callisto was polite as always. We ordered our drinks which were water and Dr Peppers He stated that they don’t have any soda besides Coke, so we said we will take that. He came back with waters and apologetically informed us that there is no soda at all in the restaurant for us to purchase. We don’t drink liquor and we wanted something besides water, preferably caffeine to wash the Pizza, Chicken, Italian beef and fries down. I had to leave the restaurant and go to the gas station a block up the street and purchase soda pop fountain drinks. By the time I came back with the drinks for us, I was apologizing to my aunt who sat there waiting for the food. The food was delicious as always! However, The ticket came out and we were charged for the cokes that we never received. I told the waiter and he took The ticket up to the cashier and informed her. When he brought the new ticket back, the drinks were taken off, but the taxes were still the same as the older receipt. I got up and went to the counter and explained to the young lady, who seemed very nonchalant and she stated she understands, but she can’t do anything about the taxes because its a set amount. I informed her if the amount of the ticket reduced, the taxes should have reduced as well. She said there was nothing she can do about it. It was already set in the cash register. I already compromised about the soda that I had to go and fetch myself, however I feel like that tax situation was overboard and it was not a concern for her. I continued to patronize because I am from Illinois myself as I have been told the owners are and it’s a black owned business. I do not think I will return after this because of the lack of concern and the lack of accommodations that were exhibited. I am including both receipts in this review it’s not about the amount it’s about the principle! It’s about the fact that I still patronized, even after going to get my own soda pop from elsewhere and bringing it back for a dine in experience after I have bragged about this place to my Aunt. I am very disappointed.