Kirsten P.
Yelp
If I could give this place a negative star I would. Where to begin? While banking on the appeal of adorable overpriced printed cups is a noteworthy tactic to apply in image-obsessed, millenial Brooklyn, it is no excuse for selling poorly-made, overpriced food and then outright lying about it on your menu. If you order from them on GRuB Hub, here is what you can expect:
Item: Cream cheese and smoked salmon sandwich. NOwhere on the menu do they mention this sandwich gets HOT-PRESSED. Because that is nonsensical. Cooked smoked salmon? Wilted lettuce? Warm cream cheese? Soggy tomato? Mmmmm! Sounds delicious! If they were forthcoming about that detail on their menu, perhaps more people could avoid such blatant faux pas instead of receiving an inedible sandwich.
So, let's say you want to try something less complicated? Surely, not even a half-rate coffee bar could possibly ruin simple bread, butter and jam? Wrong again. Their "B+B" bread with butter and jam, naturally, arrives sans jam (because we don't serve what we advertise) and the bread is, again, hot pressed and soaked in old, melted butter that smells like bad cheese.
Ok, ok. This place is clearly not known for getting things right and maybe it is just me? So picky about the hot press. But no preparation is involved in a pre-made muffin order, right? I am sure they have tasty chocolate chip muffins.
Maybe they were sold out that morning? Nice to not let the customer know in advance (like most places, standard practice) so they could substitute a different item or nix it from the order. But nah, they decide to go ahead and waste a perfectly good double-chocolate muffin on the assumption that it is the same thing. Um, no.
And all these errors are your fault for ordering because the store will refuse even a partial refund.
Don't order from here with the expectation you will get what is advertised. Be ready to throw your money in the waste basket. They will not even own up to their error and offer partial refund. Sorry, but I am not a Brooklyn trust fund baby, I don't have thirty bucks to waste on poor business practices.
The coffee, however, was fine. Stick to that.