Chuck E. Cheese

My Husband and I took our two grandchildren ages 5 and 2 and they had a blast. The pizza was good and drinks are plentiful. The entire place was very clean and safe. A couple of birthday parties were happening and Chuck E came out to visit with the children. It had been over 30 years since my last visit with my son and experiencing it with his children was awesome. Totally recommend this place.

So we come to Chuck E. Cheese a lot. And I mean a lot. This one is great. They recently upgraded some of the games and switched things around a bit. I think that buying the passes is well worth it if you have little kids, if you come even once a month it essentially pays for itself in that visit and you get a discount on food. My kids love it there and literally don’t get tired of it even with coming so often. We just pop in for an hour, use our passes and leave. For a big family you won’t find cheaper activities than this using the pass. Other than that it’s always clean when I come. But I recommend coming during the week because it’s generally less busy!

This is the New and Improved version! Loved it! Very clean and bright. Nothing like it was back in the 80's and 90's. Something for different ages of kids. I would definitely recommend this venue for your event! Food was decent! The kids loved every minute. It was well organized and run.

Even though we were a lil behind , they worked around our schedule , made sure we had the best experience at Chuck E. Cheese and most importantly my son had a blast seeing chuck e , and riding all the rides and playing games with his cousins and running around he loved his 3rd birthday and was sleep on the car ride home would recommend for parties

I had my daughters 5th birthday party here. All the kids had a great time! The food was good the place was clean. The hostess ran the party smoothly. I will be bringing my children back during winter break.

Wow it’s been a minute since I’ve been here. The remodel and update is super welcoming. It was relatively clean for a restaurant where kids get to run wild. Don’t expect 5 star dinning but they have stuffed crust pizza so big win. All the games were easy to play and my kid had such a fun time. I would highly recommend getting the time limit vs the credits on the play card. Also don’t forget to pause the time so you don’t waste time while your eating. We do plan on coming back, was really impressed with the attentiveness of the front door employees. We didn’t know you had to get a mark when leaving, the employee loudly told us to come back to get marked so people & kids can be accounted for. Makes me feel good that if I loose sight of my kid for a second I don’t need to worry about them walking out the front door.

This location is very well-maintained. It’s not my home base but we’ve come twice now when traveling and the games are never broken, the employees are all eager to help and kind, and the atmosphere is great. It’s also very clean!

Chucky cheese was very nice to go to. It had fast service and an upbeat atmosphere with the constant music that even had ASL in the corner so deaf kids can also understand. The games were simple and nice to play but sometimes the cards didn't work and you had to wait like 20 seconds to try again 10/10 would go again

WORST CHUCK E CHEESE EVER. First they gave me the wrong pizza I wanted the veggie pizza but instead they gave me just cheese and when I went to tell them they said we don't care and when I went to play games 5 of them were out of order and guess what chuck e came out but he went back in he was only out for 2 seconds I ordered there saucy meatballs and it tasted horrible so I went to tell them they said worker can I get a refund she said SHUT UP so loud.And I had to use the bathroom and I couldn't even walk in it was so messy PLEASE CLOSE DOWN.

We recently came for a birthday party and it was great. I wish the kids area for small kids was a little bigger. Lots of games to play.

Place to ourselves! I have been hesitant about taking my kids here since I think it is overpriced and loaded with germs. Grandma really wanted for the kids to experience the fun. We went on a Monday and had the place practically to ourselves. Great for the kids since they got free reign and could play whatever game they want. The timed cards are great too since the kids can play so many games at once. The food is not that great. Worse than a frozen pizza that you cook at home. Fries are cold. And $10 a person for the salad bar even if you get a combo. I will say that the place did seem pretty clean. I still felt like it was way overpriced. The prizes them self are so cheap and mostly candy! But the kids did have a great time.

Customer Service is Great there is a young man name JAY who greets you when you walk in and is very friendly he works at the counter to checks you in takes your order and lets your children, grandchildren pick their prizes always friendly this young man does it all when you walk in and walk out I Really Hope They Know They Have A Great Guy There and Appreciates ALL JAY DOES THANK YOU THANK YOU JAY FOR ALWAYS DOING A GREAT JOB AND SHOWING UP ALL THE TIME ITS HARD TO FIND A GREAT WORKER. Food is Good and Loves the Games At Parma more the North Olmsted My Granddaughter who is seven loves it at Parma We Love the unlimited 2 months summer plan we came almost every single day.. THANK YOU EVERYONE AT PARMA KEEP IT UP

Came today for Unlimited game play package. $15 gets a card w/ unlimited play so our daughter had a blast. She had her eye on a Fiesty Pet stuffed animal, which apparently was a decent prize since a lot of their toys are kinda lame. It took a couple hours but we won 6000 tickets for this dog, Sammy Sucker-punch. She loves that thing. Lucky place wasn't too busy plus they have lotsa games. Most everything worked good and the service tech was readily available when machines ran out of tickets. Place was pretty clean also. Workers were friendly too, it's just too bad the other kids aren't.

Had my daughters 5th birthday party here today and everything was perfect. They set everything up and made sure we had everything we needed. Perfect party for my daughter! Food was good! Will be back again soon!

I took my family and my niece and nephew on a Saturday! We went kind of late after 8pm they where a little busy but not like they used to be on a Saturday night before Covid! There back to the hand stamp witch is a small relief virus trying to get very antsy little kids to stand still for a selfie before getting in to play during COVID! Anyway the guy employee who was dressed up a little for Halloween was very pleasant and quick getting are large group hand stamped and through to have some fun before closing time. Any we got big table by the ticket blaster and I head to the front counter to purchase game bands since there all done with tokens had no problem with using coupons for 2 60 minutes of play time witch I had to purchase double anyway I told the woman employee that I would be back up to the front counter in a little bit for our food order might you this was a little after 8 pm and they close at 10 on Saturday night! So I didn't think anything of it has my family and me were of having fun and playing what games we could because this is where the problems started. Some of there games was were broken was a little disappointed but we quickly found another game that was working. So a little after 9 pm I decided I better go order some food because everyone was getting hungry and This is the BIGGEST Reason I only gave 2stars was I got back up to the front counter started ordering our food the girl at the counter started ringing in my order and was about to put in my coupon code ! That's when another female employee possibly the manager goes to the other employee ringing me up you can't order any more food we closed the kitchen at 9 pm and I said ok mind you what I should of did was asked for a manager and said why can't you post a sign or make a announcement or even could of had there employee tell people the first time I was at the counter little after 8 pm ! I'm not sure if this is normal Chuck E Cheese practice since Covid but it did upset me and my kids having to leave with empathy tummies! If we return to this location I will know better next time.

/begin rant I can't believe I'm writing a review of Chuck E Cheese's. What has my world come to? /end rant This place is cool, if you're a kid! We had my daughter's birthday here this weekend and well, she had a ton of fun. The birthday party package includes cutting of the cake (that you provide), a happy birthday sing-a-long, free tokens for all the kids in the party, pizza, and salad bar (optional). I played games with my daughter most of the time and then we realized the pizza had already been served. So we scrambled back to our table. The pizza was just okay. It had fresh ingredients and it was definitely better than trashy Pizza Hut. The atmosphere was loud and obnoxious, but what do you expect, it's a kids place and there are kids everywhere. After we finished eating and singing Happy Birthday, our host cleaned everything up and even packaged the leftover pizza and cake for us. The service was good and the food was okay. Overall, it was okay. You've gotta do Chuck E Cheese at least once for each of your kids. Did you know they serve beer?

I was glad to take my grandchildren Allison and Carter to play some games. After we asked for pepperoni pizza, WE GOT SAUSAGE! I asked for a new pizza and they said "No way boomer" I asked my daughter what a boomer is and she said an old person. Can you believe that they called me old! So rude, never going again!

I love bringing my son here. He is autistic and home schooled so we go during the afternoon when there's nobody really there. The staff is awesome with him. They are always making sure we are having a good time and have everything we need.

My children love Chuck E Cheese's! We stop here every single day for dinner. The kids love pizza! And games, we currently have 9k tickets saving up in the Fun-House in our home!

Food was pretty good..i felt it was a bit on the dirty side stained my shirt with pink residue when i was ordering dessert.. no pictures dispensed out if the camera rides and the ladies room floor was sticky and non of the stalls had toilet paper..the machines werent giving the correct qmount of tickets won

This place is awesome for kids! And fun for parents too. I admit I can last about 2-3 hours and then I need my nice quiet place. We stopped yesterday and had their all-you-can-eat pizza buffet- great deal. While the kids played games, I had a beer and played Pokemon for a couple hours. ( It's a poke stop! )

We've been to the Chuck E. Cheese here in North Olmsted, Strongsville and Parma, as far as the Northeast Ohio area goes. This is the one we've frequented the most primarily because of proximity to where we live. In years past I would have given this place about a 3 star rating. Here in the last few months, starting near the beginning of 2019, they've expanded the place and added about 25% more space, with new games and area; such as a smaller kids game area and a larger party room that has a dance floor. They've also removed a lot of old games, attractions and sections, that were old, run down or just completely out-dated (e.g. the old skywalk play gym is gone). All things considered this place is a solid 4 star. It's definitely worth it for anyone who has brought their kids here in the past to give it another few tries (even if your family was previously just all played out and bored with it). Have the new space, new games and refreshed layout makes it seem like an entirely new place.

All the staff is friendly and nice,it's a good place to take the kids to play my daughter absolutely loves the place and it's just great to see a smile of joy on my daughter's face when she see's Chuck E. Cheese come out,can't replace those memories thanks guys!!!!

We always have such a great time here. As a mother of 8-year old triplets... It's a clean environment, affordable for working families, and the atmosphere is always exciting. Cannot lie... Another benefit great for the parents.. They have BEER! We have had nothing but great interactions with an incredibly friendly staff, and great manager (Mike D.)... Thanks for the great time, looking forward to coming back!!

went on friday, kids were coughing on everything and touching everything they could. Why is it they dont have to wear masks and put everybody else at risk. I wouldnt recommend going at this time with the virus still going strong. I was afraid to be there plus no more 5$ pizzas or wings. we left.The North Olmstead one and all others should be mandatory masks for all. Will not return.

I took my 6 yr old nephew on a very busy Sunday afternoon. The facility was clean, broken or emptied ticket machines were attended to quickly and there was staff available at all points. The people at the food counter were very nice and patient.

I usually have a good experience at Chuck E. Cheese but they were unable to keep up with the buffet and people literally waited at the buffet for 20 minutes for 1 medium to come out. It was gone within seconds and people had to wait 20 more minutes. I felt bad for the workers who seemed to be doing the best they could but whatever went wrong, made it a horrible experience.

The worst customer service you ever going to have an organize understaffed waiting min 30-50 min to check order something or check out !!! You guys need to hiring more staff make better for your customers its truly sad !

Of the 4 C.C in the Cleveland area this is the best one. I know Chuckies are obnoxious, chaotic and germy. Get off your uppity high horse and hear me out. Sometimes its raining, the park closest to your house is being raided due to guys meeting off Grinder there or it's typical Cleveland with 2ft of snow on the ground. The employees are nice but slow as hell. Takes forever to get tokens and cash in your tickets for cheap junk at the counter. They sell beer. Christmas Ale and Oktoberfest on my last trip. If that doesn't take the edge off I don't know what does. They always have great coupons emailed to me and birthday ticket vouchers too. Let the lil bastids run like a freak for an hour, have a beer and just Purell your hands on the way out. Cheap and fun...

Great place for kids birthdays. Safe environment and the kids have a blast. Pizza is pretty good too.

Yes, a great place for kids to run around and have fun, but Chuck E himself may be a bit frightening to young children. If your child is scared of giant mice then please do not show them the logo. But otherwise, if your child loves scary mice, this is surely a great place for them to have fun and get tickets!

This is awesome!!!!!!!!!!!!!!!!!!!!! (°¿°) It is the best place ever and it has prizes!!!! And it is really really fun it has lots of arcade games for people to play and it is EPIC and fun!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I won't go to any other chucky cheese this is by far the cleanest and SAFEST