Kevin K.
Yelp
This morning, I had breakfast with my wife here. We had a great experience with our first server, who had gone on her break halfway through our visit. However, a server with red hair named Gladys completely ruined what would have been an enjoyable breakfast. She didn't say a single word to us as she slammed a water cup and threw our to-go container on our table, even though we politely replied thank you each time. Yet, it was met with a cold shoulder and no response. She was hospitable and cordial to all the other guests, laughing and smiling. My wife had never experienced such rude service before and couldn't help but feel it was discrimination based on her race. When I asked the server about her rude behavior, she simply said she was trying to be efficient and serve all the customers because her coworker was on break. What makes us less important than any other customers?
The experience has been traumatic for my wife, and I can assure you that we will never come back to this establishment. Unfortunately, one person can spoil what could have been a place my family and friends would regularly visit. I'm unwilling to take any chances and will find a better business to support. I would never want anyone that I care about to have such an awful experience.
Lastly, my wife pointed out that our table was the only table not warned about street sweeping, which I had not realized at the time. Literally, every other table warned that they should move their car to avoid getting a ticket... except ours. Why was that? To say that the service is unacceptable is a gross understatement, and I'm heartbroken that my wife had to endure this. People like Gladys should not be working in the service industry, and she should be greatly ashamed of herself.