James B.
Google
We came here to celebrate our anniversary after being told it was the best venue for cocktails in town. We were not shown to our seats and were simply told to find some empty ones. It is also not table service, which I would normally expect, although I understand that may be your setup.
I then tried to order a White Russian at the bar, and the bartender politely explained that he could not make it because it was not on the menu, despite having all the ingredients. I said I was happy to pay a premium, and he told me to speak to the manager. The manager refused and said it would mess with their stock system. When I explained that this could easily be put through as an espresso martini with the coffee replaced by milk, he told me to have an espresso martini then 😳. I explained that I did not want one, and that I have an intolerance to caffeine. He then said, smugly, to have a decaf shot and walked off.
It was a bit surprising and disappointing that the bartenders have no ability to improvise or be creative, but far more concerning was the manner in which this was handled. The service was dismissive, short sighted, and unprofessional, and a far cry from other venues with flair, personality and style. We left shortly after and went to a far more welcoming and accommodating cocktail bar.