Antonia R.
Google
Fantastic food and great service once you’re seated, just needs a few operational tweaks.
We absolutely loved the food and the team once we were in the door. The bartenders were especially friendly and efficient, big shoutout to them. We ordered the empanadas, brisket, mac and cheese, and the Porky Pig sandwich: every single item was excellent. The flavors were rich, portions generous, and everything came out hot and fresh. The bbq here is truly something special. When you walk up, you can smell and see the smokers which is a huge plus. This place clearly takes pride in what comes out of the kitchen, and it shows.
That said, a few small operational improvements could make the guest experience smoother:
Post menus outside. A small basket or stand with menus near the entrance would make a big difference. When we arrived, there were seven people in line, and one guest understandably had several questions. If people can browse before reaching the counter, it would keep things moving.
Streamline check-in and ordering. Instead of having guests wait in the high-traffic area near the desk, where you also have your consolidator getting food from the line out to customers, consider assigning numbers with a QR code so people can order and pay from their table. Guests could come to the bar for questions instead of blocking staff movement.
Clarify drink service. It wasn’t fully clear how to get drinks or whether patio service was separate. We also weren't quite sure how to order more drinks or food. A simple sign or quick explanation at check-in would clear that up.
Label BBQ sauces and better stock where guests claim things like napkins and utensils. The sauces on the counter weren’t marked (they were delicious though so huge plus), so we weren’t sure what we were trying. Simple labels would enhance the tasting experience.
Provide more napkins and better flatware. For a $75 meal for two, getting three total plates to explore, (and - the food price is more than fair for the amazing quality you receive), it’d be great to have silverware instead of plastic, or at least compostable options. It elevates the whole meal.
Clarify what sides or accoutrements come with entrées. Let diners know on the menu that items like tortillas or bread are included with certain dishes so they can plan sides accordingly. We got the brisket and I was pleasantly surprised I could get bread or tortillas. Also - DO NOT SLEEP on their tortillas they were amazing.
Overall, we’ll definitely be back: the food and people were fantastic. Played great music too at just the right level. This place is really something special. With just a few small adjustments to the front-end experience, this place would be a flawless five-star stop.