Chuy's

I had the best server ever!! Hands down!! NORA IS THE definition of customer service at its finest!!! Best waitress hands down I’ve had in Houston!! And I’ve been to 1,000s of places all around the world!! Very attentive!! She definitely needs a lead position!! Maybe even a bartender position, she’d make a great bartender she’s very attentive!! I watched her move around that restaurant yesterday and be so attentive not only to the customers, but the children. A little girl was asking her questions and she got down on her level to communicate with her!! WOWZER!!! 😍🥰😘 Lit up my day!! Straight management material!!! Those are the type of people customers love to interact with!! Definitely deserves some kind of employee of the month or something!! She was awesome!! I was having a rough day and she just lit up my day! I love the salsa!!! It’s great!!! The quesadilla were ok, I prefer my meat a little less tuff! Queso was A1!!! Chips were a bit salty but I’ll ask for no salt next time I’m old I don’t need my blood pressure 500! lol but overall great experience!! Keep the dip and bring back the cheese!!!! Invest in new silverware please those have had it! & the sweet tea is actually really good as well!! Enjoyed that!!

One of my long time favorite Mexican food places in the area. Great food options, full service bar, great staff and atmosphere. I will definitely be coming here again.

The food is just consistently delicious. Big thanks to the chefs—my Chika Boom Boom enchiladas are always amazing, and the burritos are super tasty too. The steak is so tender and flavorful every single time. The to-go staff is always friendly and makes picking up food easy. Just a small heads-up—sometimes utensils are missing in the to-go bags. It’s not a big deal, but it’d definitely help when I’m eating on the go.

The food is just ok in my opinion. I've tried a lot of different things. The last 3 times we have waited forever for a hostess to come sit people. Then I see that person just waking around the restaurant doing nothing is the way appears to us. Had to ask for lemons 3times... The only reason I go back is because my daughter likes the green sauce and quesadillas.

Absolutely loved our experience when dinning in here today. Food was delicious, atmosphere was great but what made the experience was our AMAZING waiter Cyrus! He was absolutely the best waiter we've ever had! We will definitely be back!!

My family and I enjoy coming here. The food is always great (and at an affordable price, might I add). The service is usually very good. The wait staff is pretty attentive to your needs, even during peak business hours. And the decor is really neat. I highly recommend Chuy's for anyone who loves great Tex-Mex food.

Update- in the area for a visit and had to visit Ms. Misty for awesome drinks with good food. She is so positive and serves with a smile that I enjoy coming back. I ate all my food too. 1st time at this location , I was feeling a little down when I came in. The atmosphere was uplifting, and Misty at the bar was my server, and she was awesome. So my mood was definitely better when I left. I enjoyed a bowl of tortilla soup. Will definitely be back again.

Combo fajitas was so good. Fajitas were served sizzling on the plate, they were soft and juicy. Excellent food. Tortillas were soft and warm and the creamy jalapeño dip was bomb! We loved it! Will be returning again. Kids loved their kids meals.

This place was very good! Upon waking in I was able to smell all the TexMex flavors. So good! To start, fresh chips, salsa and a creamy sauce were brought out. It was so good! I couldn't put my finger on what the creamy sauce was, but it was delish. The salsa was chunky and had a small kick. Super good! For my entree I ordered shrimp tacos. They were delicious! They were also wrapped in a tin foil shaped shrimp (see picture). Talk about presentation! My cousin ordered a chicken enchilada and Chile relleno (not pictured). She really enjoyed. For my drink I had a spicy watermelon margarita. It was perfection!! Our waitress was wonderful! 5 stars! I really enjoyed my lunch!

The food was cold, service was bad didn't greet me inside the vibe was not it I really didn't appreciate this at all chuy's is 1 star I will not be coming again.

Chuy's Big-as-your-Face Burrito tasted fine, but nothing special. Instead treat yourself and get their chicken or beef fajitas. You won't be disappointed. Their free creamy jalapeño dip with chips is also super delicious. And Chuy's Tres Leches dessert is absolutely amazing... The best in town!

Chuy's, as a chain, has found a way to achieve consistency throughout the several locations I have been to, and this one is no exception. Chuy's is one of the few places you can have a sit-down meal for less than $15 any more, and while that, in itself, is a treasure, that's really about as much "bang" they have to impress you (though their boom-boom sauce might). Their jalapeño-ranch dip, queso, and sauces are always very delicious and inhale-able, but everything else you'll have is pretty monotone, and honestly? Under-seasoned. We had chicken enchiladas and while the chicken wasn't dry at all, having a piece by itself really was just serving...sodium. Their beans are alright, their rice is alright, they just seem a little weird. Surrender to the price tag, don't come in here with high expectations, and you'll walk away happy. But not too happy.

Food was just OK, had better at other Chuy's locations, the margaritas were the worst, they were bitter, too much something, not good. The service was the worst. Sat down and saw our waitress 5 mins later, order drinks and had to ask 10 min later to see when we would get them, got them 5 min later. Seem like the waitress and cooks took an extra long break because it took 20-25 min to get our food and there was a minimal amount of customers in the place. Waitress came by about 15-20 min after we got of food and took my plate, didn't see her for the next 15 min so we got up and went to the front to pay, found the manager and told her were ready to go, scratched through the tip which I have never not tipped before, anywhere, she did not deserve one, horrible service. Never going back.

Never a bad experience at Chuys traveling for work with tons of options, I picked what I knew would be good and it was

This is a fun and colorful restaurant. The hostess was helpful and fast to seat us. Our server lady was nice and knowledgeable but didn't bring what we asked for until it was too late. The chips were a little greasy but the sauces are good and Lots of sauces to pick from. The salsa is not puréed. It is small diced tomatoes with a spicy kick. Tasted great! The prices are fair and food tasted good. I loved my cheese enchilada with con carne sauce, but the taco meat could have used more seasoning. Don't deter from eating here, it is worth a try. I would eat here again.

LOVE it here. Sometimes the seating arrangements are a little cramped but the service is always good and the food is delicious.

I stopped here today to have a quick lunch with my son. The service was not bad but it wasn't great either! In keeping it honest as always, this establishment was very clean. Tables, chairs, and floors were all clean. I was comfortable during my visit without having to feel food crumbs underneath my feet while eating which is an A+ in my book! One of my pet peeves is cleanliness and I must say it's nice and clean at this restaurant. The Hostess did not greet us right away as we entered the building. She kept her back turned to us for about a good minute or two while she finished the task she was performing before we entered. I guess that was more important than greeting the paying customers who had just entered the restaurant. Our server, Kinley was a nice young lady. She was welcoming and friendly. However, she was extremely slow and she rarely checked on us. She started us off with eating utensils and one napkin each. She took our drinks and appetizer order right away. After serving our drinks and appetizers and taking our entree orders, she vanished and disappeared like a magician. Well that one napkin that she gave us served its purpose ten times fold. I had to keep reusing it because she never checked on us to see if we needed anything. The food was pretty decent for the most part. It's Tex Mex in which I consider as comfort food, so I did not have any big expectations. We ordered the Chicken fajita quesadillas as an appetizer. They were served fresh and hot and were delicious. I ordered the Mexi-Cobb salad without cheese. It was an absolutely beautiful and colorful salad and tasted great! I enjoyed it immensely! My son ordered the Deluxe Chicken Enchilada dinner. He said it was wonderful, served hot and fresh! The only complaint he had was that they could have given more rice. They piled lots of beans onto his plate pero un poco arroz (but a little rice). Overall, I was highly disappointed with how long the waitress abandoned me and my son during our dining experience. It was as if we didn't exist as we sat around watching the other customers as their servers catered to them excessively. I would have given them five stars if Kinley would have catered to us the way the other customers were being catered to so for that, they lost one star. They lost another star for the hostess at the door that made us wait until she finished her task of folding dinner napkins before greeting us. She wasn't friendly at all and she projected a nasty attitude towards me when I asked to be seated at a table instead of a booth. First of all, she should have asked if we preferred a table or a booth instead of assuming we wanted a booth. That's called professionalism and great customer service skills! I gave them three stars based on cleanliness and delicious food. It's a very vibrant and colorful restaurant which makes it so inviting. The ambience was nice and quiet in the beginning but we were the first customers to enter the doors when they opened at 11:00 am. The ambience noise level slowly increased as more customers poured into the restaurant. It was pretty noisy but that's to be expected considering it is a fun, colorful, and vibrant atmosphere type of establishment. I really liked it. Maybe I will try a different location in the near future.

Boom booom chicken enchiladas!! Can't go wrong with this! Whatever is in that boom boom sauce is legitttt! It's cheesy and spicy! Yum! Their tres leches is soooo good too!! Solid Tex Mex spot!

Husband and I love Chuys, however we had a not so good experience this time. Waitress took some time to come get our drink order, brought our water right away. Had to flag down another waitress to remind our waitress to bring our Margaritas, she apologized and blamed the bartender for the delay due to his hanging out with his regulars at the bar. Margaritas were very tart, so we had to flag down another waitress to bring orange slices to off set the tart. Waited longer than usual for our order that was delivered by another waitress. Finally our original waitress came by to check on us. Mind you it was not busy enough for that kind of service. After finishing our dinner, we waited so long for her to return and got up flagged down the manager for our bill. Spotted our waitress hanging around the bar. So I put a x through the tip and we left. I raised two children as a waitress, so I definitely understand the hustle of the job. This is the absolute first time I didn't tip ever. On a positive note the shrimp tacos were delicious, however my husband's chicka-chicka boom boom enchiladas were extremely dry. We will not be returning to that location again.

Chuy's in Cypress has great! We got their queso with ground beef, the tortilla soup and crunchy tacos with refried beans/rice. Both were amazing! We really enjoyed our meals and the service was excellent! Great environment for family. Madi was our server. She was very courteous and timely! Additionally, another server, James, helped us clean up when I spilled water everywhere. Truly enjoyed the experience! Would recommend to family and friends!

First off let me say the restaurant was absolutely freezing, but that's got nothing to do with the food. The food I would give a rock solid 3 1/2 out of 10 I guess if you're starving fine! Other than that, what can I say it's it's just crummy. That's all you're starving. It's better than nothing but that's about it. Sorry for giving it a crummy review but anything else would be a lie in my opinion.

You have to scream to hear what the table is talking about. Horrible acoustics. I will not be back.

Great service! Janie was amazing, and she is so sweet. Try the tortilla soup and mexican cobb salad. Delicious!!

:( I really tried my best to like Chuy's, but in my experience the food did not taste authentic. Let's start with the salsa, I enjoyed the flavor but extremely spicy, and the creamy jalapeño sauce was good but I think it'd be better enjoyed on a salad which they do serve there as well! I ordered the popular Boom Boom Enchiladas. Presentation was amazing, but personally, I don't know if this was a bad day or if they are always made this way but the tortilla was extremely thick and tough and the chicken was dry on the inside. It didn't resemble an authentic baked enchilada but rather two rolled tacos with sauce poured on top. The sauce was good, pretty much a spicy queso. I also ordered the chile con queso and I honestly couldn't tell a difference in taste besides the Boom Boom sauce being spicier. I enjoyed the rice and beans, the beans had a good smokey flavor. In conclusion, I don't think I will be returning, but my waitress was extremely kind and hardworking.

Can't visit Texas without getting Chuy's. Their most popular dish is the Chicka-chicka Boom-boom, which is two chicken enchiladas with their famous sauce. While the enchiladas were great, their drink options are even better. You can order any flavored Frozen margarita and even have two flavors swirled in together. I had the strawberry margarita and wish I could've ordered a mojito as well. I would recommend trying one of the many Chuy's locations if you're in town.

Best service.... Awesome waitress. Maddy was the best. We had the taco salad and crunchy tacos,, the food was very good and the atmosphere was casual

Everything was amazing. The food, the service and the ambiance. We got the steak fajitas, steak enchiladas with tomatillo sauce and tres leches cake for dessert. All of the food tasted fresh, clean and well seasoned. The server was amazing. He was very polite and attentive despite being extremely busy. We will be back!

I went to this establishment for the first time on Cinco de Mayo with great expectations of a great time... unfortunately I had everything but. The place was of course packed and at maximum noise level at 5PM but I wasn't expecting to have to sit close to the emergency exit in the very rear of the restaurant. The service was mediocre at best. Cage, our waiter, started out doing really well. He greeted me as soon as I sat down and immediately asked me for my drink order. My drink came out in less than 5 minutes, but unfortunately it tasted like margarita mix without the required tequila. The queso and salsa was super watery and unfortunately it negatively effected the flavor. When it was time to order, he made some excellent suggestions and was able to give a very detailed description of each dish that he suggested. So, based on what he recommended, I decided to try the new TexMex burrito bowl with an order of the avacado crema on the side. When the dish made it to the table, however, I was very disappointed. There was more lettuce than anything else in the bowl... I could count the number of black beans in it (literally like 10 to 15) and the rice was pretty much nonexistent. Not to mention, it came without my order of avacado crema. I brought it to the attention of the waitress who brought out the food and she said she would check on it and never returned. I told Cage when he came back and he pointed at a small drizzle in the corner of my bowl and said that was the crema I ordered. Yeah.. I took two bites and decided I didn't want a dry salad for dinner so I returned it and ordered the new creamy green chile chicken enchiladas with refried beans and Mexican rice. This was a much, much better choice. 8/10 hands down. After I received this delicious treat, I ordered another round of margaritas and requested an extra shot of grand Marnier be placed in them. This time the drinks were much better but still had a ridiculous amount of ice. Around this time, Cage started removing plates, cleaning off the table, and sneakily placed our ticket on the table. When he came back around approximately 5 to 10 minutes later to check on us, I asked for a dessert menu and instead he just named the two desserts. I ordered a slice of the tres leches cake. The slice was HUGE and absolutely mouth-watering. Unable to finish everything, we asked for boxes. Cage came back with them less than five minutes later and said something to the effect of "Okay ladies, you all have a good night". I politely let him know that we weren't quite ready to leave and he gave a very brief look of annoyance and then walked away. And away he stayed for well over 20 minutes. When he returned, I ordered another margarita and he came back twice to ask me how I wanted it. I repeated it the exact same way each time (totaling 3 times). Unfortunately, my order was incorrect and before I could advise Cage of his mistake, he had vanished yet again and by that time I was fed up. I paid for the meal and left a large tip mainly because I no longer wanted to wait around to see if he would return to ask me if I needed any change. I definitely won't be returning.

I haven't been to Chuy's in a couple of years. Now I know why. The food was tasteless besides the flautas that tasted like a glazed donut with mush inside. The margaritas were like lemonade. Such a disappointing meal. Our bill for 3 was 70$. What a waste!! Not to mention the stomach issues that followed. You can definitely get better Mexican food than here. Don't waste your time or your money. Chuys has really lost their touch!!!

I went for Cinco de Mayo. It was crowded, but that was expected. But I like that I was able to get seated right away. I didn't like that we were seated all the way in the back, but I understand that our server had less tables. The ambiance was good. I got the shrimp and beef fajitas. It was okay. The shrimp was tasty.

Went with family after my son's graduation. Very disappointing. No one of us enjoyed our food. Queso was disgusting. The fajitas were greasy and bland. How do you mess those up? Margaritas were okay but way overpriced. I don't recommend eating here. Go to Taco Bell instead.

DON'T ORDER DELIVERY DELIVERY: It has been legal in Houston for alcoholic beverage orders to be delivered since the pandemic and yet this location does not allow it. Tonight I dropped $65 on delivery for 3 meals, extra Creamy J and a small dessert, ( 2 of which were kid meals.) I was denied my New Mexican Martini, even though it let me add it to the cart after selecting delivery, it errored out every time I tried to pay and finally popped up telling me that alcohol wasn't allowed and I had to remove it. DINE IN : Speaking of pandemic days, they also only still have a half menu and only offer "fast food" packets of salt and pepper rather than shakers ( which super annoys me because I use way too much salt) but also I find it kind of trashy for a decent restaurant, you might as well be a Taco Bell. OVERALL: Honestly I am not that into the food at Chuy's. The creamy J and the New Mexican Martini ( which is a spicy margarita in a martini glass) are the reason that we eat here. I mean, they don't even have proper salsa! The staff at the 290 location are usually on point and that does help but for the love of ....{your customers} sort yourself out Chuy's. I want my New Mexican with delivery and a salt shaker when I dine in!

6 adults and 1 child went last Friday night. The place was crowded, which was good. Unfortunately, the food was awful all around, and service was way below par. The wait staff had a lackadaisical attitude; no one had any pep or interest in customers. We asked numerous servers for silverware, our ordered drinks, extras, and the bill. It took 30 minutes for the bill to arrive and get settled. The food was nothing like Chuy's from several years back. It wasn't good. Below average. The bar staff was fast and good, so they earnes an A+.

Update: My partner talked me into going back to this Chuy's Oct. 13 for apps, even though I was very reluctant based on the service (or lack thereof) in September, and things went much better! We were greeted and seated right away, and our waiter was attentive and on point. The guacamole was delicious and not overly seasoned; the rich flavor of the avocado came through. The Panchos, with mixed fajita beef and chicken, hit just the right note. Good job guys! Next time, we'll try a full meal.

I wanna start this review really quick night experience with restaurant service is usually very disappointing so I only mentioned service if it is good or better that's just a disclaimer. If I don't recognise the server, that means the service was bad. I ordered the chicken chicken boom enchiladas, subbing the hatch green chile sauce as I really enjoy it this way. My server confirmed my request and within a few minutes, I had my food. Exactly as I ordered it. Very happy so far (except for the lousy music , but thats neither here nor there) The server came back to check on me, good thing because the hatch green chile sauce is making my nose run, needed one more napkin . So overall, Jordan, my server was great, food was nice and spicy, good local place to eat. Fresh thin chips.

I'm usually pretty happy and satisfied when I come here. I would hands down recommend their Chicka Chicka Boom Boom (sometimes with extra sauce) and if you want an extra kick do a side of serranos! Their Guac is also very good. Second reason I like them is their happy hour. Unfortunately I don't believe it's happening during COVID but usually they have a free 'nacho' truck with queso, ground beef, chips, and beans and decently priced margaritas. They definitely sway between a 3 and 4 but I definitely come back for their enchilada and their happy hour!

They are making a comeback. After bringing back more dishes to their menu its getting there. I wish they would bring back green chili rice and a few more items. Service good never bad. Ambiance is good as well perfect place for Margheritas and good tex mex.

Great place to take everybody. To the in-laws to the kids they know how to take care of their customers. The food is always great the service is always on point and the people are always happy. Thank you

Constantly good food with good service. The prices are fair and you get free ice cream when you're done. This place is good for groups or date night.

They are not the same - a step up from Taco Bell ...... they changed their menu dramatically

DINE IN: Speaking of pandemic days, they also only still have a half menu and I was served my Margarita in PLASTIC CUP (which super annoys me because I never have my drinks in plastic cup) but also I find it kind of trashy for a decent restaurant, Not worth your money, you might as well be a Taco Bell. Honestly I am not that into the food at Chuy's. The food quality have gone down, service has gone down. I am thinking soon it will be closing doors

Food was all wonderful! The drinks were fantastic! AND We had the best service I've had at a Houston restaurant in quite a while! The FRESH flour tortillas, the creamy jalapeño sauce, the MARGARITAS! It was all amazing.

Going 5 stars here because three things. Customer service, food quality and prices! We are new to this area and were apartment hunting all day and was frustrated and in a bad mood. Came into Chuy's and left in a good mood! Their menu is full of a bunch of delicious choices. I was hungry so I went with the Elvis Presley platter or whatever it's called. Everything was super delicious and my margarita was on point! One thing I kept thinking was the prices were awesome. I'm like "for real I get all this food and this margarita for this?" And our server was excellent. I can't remember his name now but he was the black guy with dreadlocks and he was awesome the entire time. He was very polite to my mom and wife who was managing our newborn and that goes a long way with me. Kindness is something most people don't have these days. Super time there and left with a full belly and happy.

Always great food, normally busy at most times of the day. Margaritas are always a hit. The Tres Leches is one of Houston's best and never disappoints. Normally ask for Cyrus for our waiter, great service, happy to see folks, and always makes our visits special. Look forward to our next visit!

Pros - love the creamy jalapeño chip dip! - the fajita beef on my taco salad was flavorful and juicy - they have a self serve chips and dip bar! Cons - when we arrived the hostess seemed super grumpy with no smile or greeting. In fact she seemed annoyed that we were even there - service here was terrible. We came in at 5:30pm thinking it would be a quick meal. There weren't many people but for some reason no one was there serve us. We waited awkwardly for over 10 minutes with menus out...it wasn't until I walked over to the hostess that I finally got someone to come wait our table - the food took forever - our waiter had trouble writing down our orders. I asked for an extra homemade chip dip (which is one of the things they pride themselves on!) and he completely forgot. We also had to ask him several times for our to go boxes...he brought two when we asked for 3. It just seemed like he wasn't all there I love Chuy's but this location's service was terrible to say the least. It made the entire dining experience uncomfortable and unpleasant. I'll be sure not to come here again.

Me gusto, es ambiente familiar recomendado el lugar es limpio y el personal muy amable...

Love Chuy's. Whatever you do, save room for their tres leches. Oh my heavens! Past couple of times here were for a great work happy hour. The bar area is quite smooshed together with high top tables. Even though we had a large crowd, we never got thirsty! And the back bar in a car? Come on! That's just awesome! I went ahead and tried a frozen concoction of a strawberry and a swirl of blackberry margarita. This was hands down the best frozen (I normally don't do frozen) margarita I've had. Not quite sure how often they rotate out the flavors, but the swirls usually are awesome, as I was told and experienced. Kind of wanted a little more from an appetizer stand point. If I'm just coming in to eat, I don't order alcohol or apps. My husband enjoys their daily specials and I try a bite with his permission of course (he's better off sharing ). The plates, in my opinion are generous with food. And the creamy ranch cilantro?? Chip dip is wonderful on the taco salads. Or pretty much anything! On the weekends, I highly recommend going in a little early for lunch or dinner especially if you have 3 or more in a party.

Been twice to this place and service is horrible, server not attentive, very forgetful, menu is plain and bland, very Tex-Mex and with no taste. Margaritas has little to no alcohol and fruity. Place is clean, seated promply and friendly greetings.

Kinda disappointed. We have been going to this Chuy's location for many years. Never had a problem. It had been over a year since we dined here because of Covid. We were looking forward to it and boy were we let down. The queso tasted "off". Did they change up the recipe or what? The service was subpar and the tacos were a bit greasy. It wasn't very busy at all so I'm not sure what happened. Not sure if I'll be going back to this spot again any time soon.

Good food and drinks and pretty consistent service that's spot on. Love the frozen drinks and the place gives me a homey feeling.

Melted plastic containers for both orders. i wish i could give 0 stars. Stay away!!

The reduced menu and lack of charro beans is a problem. For the price and taste there are better options. Also my server failed to bring my side of boom boom sauce and tried to charge me for it in the end. If you go get a margarita since you can't go wrong with that.

Less than mediocre....I'd rather go to taco cabana. Food doesn't have any flavor. It isn't bad, but it isn't good either. I wouldn't go out of my way to return. The prices are relatively cheap. $10 for a flauta plate. I'd rather pay a little more to have some better quality food. The service was good though.

I am sad. The chuychanga WAS my go to meal. So....yesterday when i saw the price of 12.95 for the chuychanga, i was pleasantly surprised. Most meals have gone up sky high lately. This was reasonable. It came out. It shrunk in size. Oh ok. Well, i always had extra to take home. So maybe better portion size now, no leftovers. Oh ok. Welllllll it is now mostly fried tortilla. The interior...not much of anything in it. I think i had a few bits of chix, but prob like a tablespoon worth. Mostly crunchy deep fried tortilla. Very sad. Guess that explains the price. I would have rather had tacos or quesadillas where there was some actual meat visible...or fajitas... Lesson learned. Not sure i will go back....

Seriously it's time to open up the menu, even the very few things y'all have available is not even that great the food has been stale and when I called to ask they said "we'll see how Covid is" give me a break! We will Not be going back!

I got the beef fajitas. I love beef fajitas, every tex mex place I go I either get beef fajitas or some sort of taco with beef fajita meat. Good beef fajitas. The first time I came the service was honestly subpar. He walked past us multiple times when we were sat and didn't greet us, so I didn't even think he was our server. I'm a server, I understand it can be busy, but if you can't manage to at least tell your table "hey I'll be right with y'all" what's going on with you. The second time I went the service was great! My server was named Morgan, she was incredibly kind, talked to me about the menu, provided quick service, and did all this despite being very busy at the time. With some places honestly your experience may change just depending on who you get as a server. Cute atmosphere too, I like the decorations.

Definitively TexMex! Awesome service. Loving it. Consistently High quality no matter what location you go to. Just wow!!*****