Cicis Pizza

The food was okay—typical for a pizza buffet, with a decent variety and fresh options coming out regularly. What really stood out was the service—staff were friendly, attentive, and kept everything running smoothly. The place was also very clean, which made for a pleasant dining experience. Overall, a solid spot if you’re looking for a quick and affordable meal with great service.

The food was good. The main issue I had was with the water and employees. I got a water cup and went to get some water. I tasted it, and it was not water! It was actually water with chlorine inside!!! I even asked someone else about it and he said I was right it's not water, it's water with chlorine. So I reported this to an employee and told her this isn't normal, and I kept explaining it to her, she even tried the water and said it's normal! They didn't understand English so I got someone else to explain it in Spanish and they just brushed us off by saying this water is normal, that's how it is. As I was eating they kept looking at me in a disgusting way, which is very unprofessional. I will make sure to call the health department, this made me a little sick. The cicis in Dallas are way better.

Great experience amazing food. Just not really a fan of the new promotion with the brownies. If y'all can bring the regular brownies back soon I would love that!

If an area is blocked off in a restaurant I thought you had to stay out of that area. Not here I guess though. Special people can have special places I guess. Loved the taste and how fast of service I got. Pricing isn’t bad either. Would recommend to family and friends!

6:00 PM.....If i can rate a zero thats exactly what they'd get... Worst experience ever!! This place was very dirty and the moment a pizza was placed on the line, felt like a pack of dogs fighting over a bowl of food. Even my special orders, got placed on the line and due to the long ridiculous lines, never made it to at least get a piece. They were never able to at least get more than one pizza on the line. Waiting for more than 20 minutes for more food, soup (which was very undercooked), salad dressings, etc.... I felt like telling the incoming customers not to waste their time or money here because i knew they'd leave disappointed as well. I'd understand if it was a packed house but its not. The short female manager (on the pic by register) seemed very nice and helpful before we paid for the buffets but once we paid, she became the rudest person ever. Was warned by others not to come here, should have listened....

The manager honored our coupon since our phones were slow, so very kind of him. Pizza was good even though they kept running out quickly due to heavy load of people traffic but it was National Pizza Day so I knew there was gonna be a crowd. Best part was that they were showing the NBA game so my kids were pleased. We stayed about 2 hours. It was a nice friendly environment.

Good pizza and a good price for buffet. They kept the buffet very adequately filled with lots of pizzas. White sauce and marinara pizzas, dessert pizzas, pasta bar, and salad bar. The buffet price (7.99) doesn’t include drinks. The child’s buffet does come with a drink (5.50). Plenty of parking and lots of tables. They also had a little arcade.

Me and my kids had a great time we got full the pizza dessert they have don’t know the name but it was delicious. I recommend you to go

First off let me say that to me pizza is like sex, even when it's bad it's good... CiCis pizza is good, just not the best by a long shot, but again I'm happy with a frozen pizza too. THIS PLACE IS FANTASTIC ! Great "little" salad bar (has just what I want).....ICEBERG lettuce and none if that green grass in the backyard lettuce. Pasta...little elbow noodles (no picture), 2 kinds of sauce Multiple choices of pizza, ESPECIALLY the thin crust spinach mozzarella Their cheezzzzy bread sticks rule !!! Anddddd all for less than 13.00 with a drink Go there, it's verrrry worth it NOTE: to the other winey ass poster calling out the shelter next door These folks are migrants and need our help, let alone as I've visited other food and retail nearby...THEY HAVE $$ that the businesses need

Gotta love some Cici's sometimes! For $8.50, food is pretty good and staff was great. Only reason for the 4 stars, is we were subjected to some pretty loud Christian music while we ate. Not what I was expecting nor something I wanted to hear honestly. Hope they reconsider some music that appeals to all crowds.

There's a shelter next door and all of the overflow is in front of the cici's. Ended up going to a different location because there were dozens of people in the parking lot with dirty looks all up to the door to cicis. Last time I actually ended up eating there and there was a cop outside but not this time.

The customer service depends on who is there. Last time I was there, One of the ladies rolled her eyes at me when she thought I was not looking because one of the tomatoes accidentally rolled into the sweet peppers tray. When I apologized, she did not say anything but should her head. It was an accidental, lady! Tomatoes are round. They roll. A couple of other times that I have been here, however, we were greeted, asked to have a good day when we left, and our experience over all was fine. Let's be honest. For less than $7 a person for an all you can eat buffet, you can't expect the food to be amazing. and it's good enough, with some surprisingly tasty cinnamon rolls and it's always nice that they have warm soup, even though there isn't much meat in it, nor anything but bacon bits for the salad bar. Of course, you can pay double, about the same price as a buffet meal, for some wings- boneless or traditional. Or pay the same amount to get some Cici's to go. Pro tip: You can special order any pizza; ask one of the fine ladies behind the bar. Deep dish and thin crust available in addition to the regular version; some locations have stuffed crust, but not this one. Plus add whichever toppings your heart desires. Their dessert pizzas are not bad, give them a try! Game room available for the kids with flashy video games and arcade consoles. When the pizza and sugar is not enough? One thing I noticed is that they have started automatically charging for a buffet with drink. This seems a little dishonest to me, since you have to be the one to ask to opt out. At almost $2 a person ($1.89), that's an upcharge about 30%! Anyways, my point is that if you are dining on a budget (and it you are here, chances are that you probably are), this can be a significant difference.

Have been coming here to this Cicis with my group of friends for a long time now and the food here is ALWAYS fresh! The place is clean as well! The service is fast and efficient ! Ordered a special macaroni pizza and within minutes the Cicis staff brought the pizza to our table! Great place!

The people were super nice and the store was clean mostly. I feel like the food was mediocre. I feel like they've changed some recipes. It's good if you just wanna grab a quick bite to eat but it's not the best. I mainly go for the cinnamon rolls.

CiCi's at this location is under new ownership and management, so forget all the horror stories of the past. New owners/Mgr really care about their customers, and the quality of the food they serve. Went there today and it was good solid food with welcoming people, they made sure buffet was stocked and place kept clean. They also believe strongly in helping schools and churches out with fund raising events at their place. Love the changes, and the new people are GREAT! Please try them again if you had a bad experience in past you will see what I am talking about.

Never coming to this location again. Each crew member has a thumb in their a$$, they do not get plates out on time, never any fresh pizza out, messy counter tops/ restrooms and they don't bother to check the fountain to see if they have drinks, let alone water and ice. If there was an option for 0 stars, trust me that would be my option. If you're thinking about going to this location, DONT! It's in everyone's best interest to drive across San Antonio to another location.

Everything was amazing ! Not sure if it was the owner I met but he was very welcoming. The food was fresh as well as the cleanliness of the place was immaculate. Definitely a nostalgic experience coming here as cicis was one my favorite restaurant as a child. Will be coming back to this location soon!

Cicis pizza will always be a amazing and great place for families all the way down to dining as a couple or solo. Their selection of pizza is very large and even could do custom requests if you ask. Their small salad bar is great for when you want a break between pizza or as a side to your pizza and their deserts are incredible. When you walk in you are helped within seconds at the front register and even though it looks very crowded due to it being a very popular place, there is always seating available somewhere on the floor. For your children there is a very fun game room inside where they can get entertainment and play. I definitely recommend this place to families looking to go out for pizza.

First time at this location, we stopped on our way back from a long road trip. The pizza selection wasn't as much as other Cici's locations that I've visited but they also appear to have less room for them. At first you could tell some of the pizzas had been sitting there a while, but then they started putting fresher pizzas out. The pepperoni used at this location was different from any other location I've visited, they were extremely small as if they were bought at your local grocery store. It was pretty crowded inside and once the pizzas were fresh they were nice and hot with good taste, but only 1-2 nickel sized pepperoni on a slice. I'm not sure I'll be back to your location simply because it's not on the side of town I'm typically on, just happened to be the closest on our route home.

It's definitely not a good place to eat. We found a bug in the box and we're told that they needed the pizza back to remake it. We don't want anything to do with this want another pizza from this place but still needed the pizza back for a refund as well.

Kids wanted to go to Cicis, had several visits to the Austin Hwy and at The Forum- now closed, this one had the kids saying nope, nope nope! The pizza tasted awful! The crust had a not appealing bad taste, totally disgusting. Don't know why but the Ham and Pineapple pizza didn't have the awful off taste, one kid was excited when the rolls came out only to be disappointed again! Plenty employees around but nothing stood out, young lady promptly cleaned off the tables, what can I say it looks like a Cicis! Gotta say it's hard to make a pizza the kids won't eat!

was enjoying a salad until I found a bug in it! All the pizzas looked like they had been sitting out for a while did not look appetizing, Same for the dessert. Restroom we're not kept up to code very gross. Would not be coming to this location again.

No bad vibes . Luvvvv da food as always . Services was 10/10 thank you to the buser for always picking up our plates whenever we were done ! And just overall 10/10

The only other pizza buffet I know of is Mr. Gatti's but that is way the hell out in Universal City. I love Gatti's probably because I grew up on it. Anyway, I hadn't been to CiCi's in a long time and a friend on Yelp recently posted pictures and got me thinking about it. There are not many places you can even get lunch for under $10 anymore so the price is right at Cici's! $6.20 for the pizza buffet, $2.30 for large drink! When times get tough for a pimp, Cici's got you! Just don't come here every week boo cus you could be on the next episode of 600-lb Life on TLC for realz! The quality is ok, the pizza crust is on the plain side and the cheese is probably medium quality, has a buttery and salty taste. The manager saw me looking at the pizza and asked me if he could make one for me with my preferred toppings. That was nice! Anywhere I go I always drink ALOT of beverage, usually soda and so I appreciate a self-serve soda fountain (Coca Cola product) that is fine tuned and calibrated.

Loved the staff an the food was still good right before they where closing I went with my family an enjoyed be able to use the arcade room good vibes

Very clean restaurant. Food isn't amazing but for $9 it is pretty great. The employees are very accommodating and the manager definitely knows how to run a restaurant. The station where you get your food is also always very clean. There is always a variety of pizza to choose from. The music isn't too loud and the tables are always clean. This is a well operated Cicis.

Tried to go to CiCi's for lunch but it was over run by aggressive panhandles so we went to a safer spot instead

I won't be returning to this location. Came here to celebrate my nephews birthday. I feel bad for the staff. They seem understaffed. All of the pizza was cold and any pizza that did come out everyone got up to wait for. I'm sure they didn't want cold pizza either. The ice was out when we got there, everyone who tried getting ice told an employee and they said they were making more. A lot of the sodas were out. Took awhile for the ice to come out. There was an employee or friend of an employee or something that was constantly at the sneeze guard talking to one of the male coworkers. Looked like he was requesting certain things and getting them before people who had ordered or before the pizza was filled. He seemed to be annoying this certain employee (I heard him say more than one time to him "I'm working") though so I'm sure they were just trying to get him fed so he could get out. Even the games were out of order. The only thing up to par was the cleanliness. The guy in charge of cleaning up the dining area was on top of it and the place was clean at least. If I could give 1.5 stars I would.

Thank for the restrictions the server was not usein a mask, they don't sanitize the game room or the tables, but pizza and salad was awesome said to say. Go at your own risk.

This Cicis food is horrible taste alot like frozen pizza from the grocery store and prices are are way too much I remember it use to be $5 a person the dessert options aren't real great either. Nothing no sugar added or sugar free

Total chaos. The whole whole crew all down,angry, and depressed looking. Walked in to the customer ahead of us a bit angry at the cashier. Cashier took our order fine but looked depressed. Charged our order and then went to sit down on the side of the front counter. We grab our trays for our salad and once I make my salad I grab the thousand island and guess what, it was empty. Believe it or not , only reason I was there was for the thousand island salad. Errr Took like 5 minuets to get the cashier to pay attention to us. Turns out that she wasn't even on the clock and was pissed off about. She wasn't rude to us though. She told the other worker that the dressings were there from last night and didn't get filled or changed. Wtf. Pizzas looked so so. Asked for a spinach pizzas and the cook took care of me made me a great one that made it all better. Depressing and tense environment overall. Every table in the place was full of dirty plates since I guess they were short staffed. Didn't really see anyone with leadership running that joint. No sense of urgency by anyone in charge. Only one person who seemed to be carrying the team and interacting with customers was the pizza maker.

If I can give this location no stars I would, absolutely disgusting location. I usually come to this location but it has been a few months because of the horrible experiences I've dealt with here. First people coming in and out of the counter in sandels, grabbing pizza note these people are employed their just not in uniform. Another guy with long hair grabbing pizza with his hands and managers just laughing and not caring. They had very little pizza in the heating place and the stuff they did have was just old. My son found a hair in his cheese bread and we showed the manager and not one apology was given. Not to mention the roach that was just laying on the floor. I will never come back here.

DIRTY!!! Is it really that hard to put the paper towels on a holder so they dont soak-up the water and nastiness from the bathroom sink. Speaking of the bathroom, I'm praying that liquid covering the floor was water. No pizza on the bar. 0, zip, zed, nada. So when they finally put one out everyone was on it like a pack of starving dogs on scrap of pepperoni. If you want dessert you better order it early. They don't put it in the over till you ask about it. Don't waste your time.

My regular Cici's used to be in the forum, but when the pandemic hit, it closed. I cried for months as i mourned the loss of my beloved Cici's. I knew the San Pedro location was not an option because OLD management sucked but we saw a sign saying it was under NEW management and decided to give it a try. Fortunately, the new management was our dear friend from the forum! The place was cleaner, the pizza was fresh, and the staff was a hell of a lot more friendly! So if you avoid San Pedro location, I recommend giving it another shot!

Food was delicious. Love the alfredo pizza, soup, and cheese bread. Manager was very friendly. Definitely bringing family back soon.

I was running errands one evening, we decided to stop for cheap quick dinner. The lady at the register was not rude, but she wasnt friendly or welcoming either. She did say "Hi welcome to CiCis, but she didnt look up or smile or anything. We paid for our food and the pizza was bland. I hate to say the only good thing about my visit to this Cicis was the cherry Coke. Btw, the ranch was poorly portioned in 2 oz portion cups, just kinda random. Save your money go to McDonalds across the street.

It's ridiculous how my friend couldn't even enter the establishment to sit down with me because he didn't pay to eat and was not even going to eat because he wasn't hungry and was sick. I in the other hand payed for my food and my drink! Never coming back to this restaurant!!!

The pizza was slow coming to the buffet. Salad was old and toppings missing. No ranch bottles, but small cups filled with ranch, which was not bad but they were warm-ish. The A/C was out and with it being such a small place the ovens are right by the seats so the entire place was hot. I was actually sweating. The pizza I did have was decent but have had better at other Cici's.

The employees were helpful and friendly and didn't complain about us staying for like 30 minutes after they closed. Everything tasted great and restaurant is clean. Not as much variety with salad & desserts & the flavor of Coke was a little off

Messed up a take out day before, called and spoke to mgr, then today "you must have called other store", very argumentative and did not fix issue as promised yesterday. Very loud and was still filthy from evening before. Do not recommend this location!!! Don't go here!

This pizza place is NOT open till 10pm on Friday as stated on their website, in Google maps and in Yelp. We arrived at 9:02pm and chairs were already up on tables and doors locked. We saw employees cleaning up and no one acknowledged we were trying to ask what time they closed. Was it just today? Or normal business hours and ALL the websites are wrong? It's not like we going to make them open up the doors to make a pizza for us, we just wanted some answers to know for next time. My perception - rude and careless employees run this place. In retrospect, glad I didn't eat food they prepared.

got this app just to appreciate the amount of effort and kindness the owner and his staff show everyday - phenomenal. gets better every time.

By far the worst cicis I've been too. They had no pizza on buffet. The drinks are flat. Walked into a room full of dirty dishes on all tables no where to sit with out cleaning up. Requested an order and been waiting for 30 min. They ran out of order request forms and the lady try to go off memory. Two other ladies ordered in front of me and have not eaten yet. I finally got my pizza and this is diced tomatoes. The restrooms have no toilet paper and it's hot no AC circulation. Almost took my kid next door to use the restroom. I will not be back ever!

Normally I don't write reviews but I noticed all the bad ones and wanted to help out, I just went it was great service! Attentive staff, really fast service, personalized a pizza had it ready in no time! And everything was fresh with a lot of sauce! Definitely not what all the bad reviews were saying!

CiCis is a favorite pizza buffet. Often we have groups of 8 to 20 hungry folks and this place really satisfies our appetites! Great customer service accommodating our groups coming and going. Special requests are greeted with a smile. This place rocks!

This place is the best! Good food and friendly people. Great value for the buck too. Ask for the Mac n Cheese Pizza. It's the Bomb!

I went to the San Pedro location yesterday with my family for some lunch using a BOGO coupon. We usually don't come to this location because they don't seem to do a good job keeping up with the buffet. Yesterday was no different. It was my sons turn to choose where to eat and we where going to Alien World down the way to look at their Funko Pop collection. I warned him about last time we came but he still wanted to go. So we pay for our meal and first thing we see at the salad bar is wilted lettuce that was sitting in an almost empty bin. I look around and there are not too many people in the place. My mood instantly turns sour. We push farther down the line and there is barely any pizza on the counter. Maybe three trays are out with a few slices on each. Again I look out to see people not really eating. I assume they are waiting for fresh pizza. Finally a tray of pepperoni and jalapeno comes out. No one really bothers with it but I get some because I'm hungry. My son gets some cold pepperoni that's obviously been sitting there a long while. Then for some reason another tray of pepperoni and jalapeno comes out. Really? Some pizzas come out that look really anemic. A ham pizza comes out with tiny pieces of ham maybe 6-8 pieces max. No one is really going for this stuff. How do they decide what pizza goes out on the line because they really need to improve on that. We only paid about $20 for the three of us but we could've gotten a pie at MAARS for that amount and been satisfied. I usually fill up on salad but this time around I ate more carrot sticks than anything. The Dezavala location is always clean and their turnaround is pretty quick. We are definitely not going to return to this location again.

They buffet had only nasty pizza on it and they are only doing nasty dessert also. Ask manger for a pizza I had to reorder it because they never got for me and still waiting.

THE WORST CICIS IN THIS CITY!!! The customer service from the start was nothing but attitude and mishaps. The cashier, short Hispanic teenager with her nose pierced had an attitude while we were paying! We proceeded to the buffet, big mistake the buffet was empty, only one whole pizza and a few slices spread out. I normally order my pizza, so I wasn't directly affected. This issue is when KRYSTAL MARIE LEZA took my pizza order. I ordered two deep dish pizza one with beef and peppers the other with beef. We waited OVER 10 minuets. Okay I see the cook JJ is moving and busting pizzas out the oven left and right. Finally Krystal brings out our pizzas, after it was observed and talked over by three employees. THE PIZZA IS WRONG! Go figure, right. On the beef and peppers they put ham. I informed Krystal this isn't what I ordered, she said "yes it is, you ordered ham!" The attitude was ridiculous!! I told her I did no such thing as I don't eat pork. Krystal stated "you ordered this but I'll make another one." And walked off. This little girl had waaayyyyy to much attitude and was so disrespectful!!! I spoke with the assistant manger- after speaking to Brandon, I was refunded, but I still had two problems. While I was speaking to the ever so nonchalant assistant manger, Brandon the teenager was laughing with other coworkers. This leads me to believe that behavior is acceptable. The fact that the assistant manger seemed so unbothered and didn't know how to even begin to approach the situation was the last straw. I cannot continue to support a restaurant where poor customer service, major attitude and disrespect is tolerated!! I hope Tony Garza, the GM of cicis reads this review! I obtained all the names from speaking to the ASM Brandon Lerin.

Great service, great manager and great food! My boys gobbled it all up and even better was a manager who took the time to work with us. The place was clean and there was a good energy about it. The staff is friendly and always willing to help. Our plates are cleared regularly and fresh food brought out promptly. My last trip to Cici's was disappointing. That was years ago and another location. This store, this staff has changed the way I look at it! Who can beat feeding 3 for under $15??

Pizza was alright had better tasting pizza from other Cicis locations. Pizza was fresh and hot ingredient were fresh staff was helpful and friendly.

Even though Cicis has good food, this location is not good enough. To start the employees are just not focus they kept forgetting to prepare the wings even though there was only few customers. The pizza was all dry and old they didn't prepare more and they only like 6 different to choose while in other locations they have more. Overall, the food was not good, the place was just old and poor looking. Employees said goodbye to every person that leave but other than that if you are looking for good food I would recommend other location, this one just needs more attention from management.

This was an awful experience for me. It was dirty everywhere. The tables, counters, and serving areas were a mess. There was hardly any food and I wasn't the only one getting upset about this. The marinara sauce never was refilled the whole time I was here. The brownies were raw and there were no clean silverware. This was the worst experience I have ever had at a Cicis...

Haven't been to a Cicis in years, this the cleanest most well lit one I've ever visited. Service was friendly and staff responsive. They give a military discount, which is always nice but is not a participating location that offers the $5.55 price. Four stars because the quality for $6.00 is great.

This is the worst visit I have ever had coming here. The Bosses are just talking, the food is cold and there isn't any variety. Hardly any pizza out at all!!

Before we roll our eyes here, it's Cici's Pizza. It's $6 for all you can buffet. When you are in the mood for all you can eat buffet, why not, right? How horrible can your experiences be? Well, you could find a roach in your salad. You could find some hair on your pizza. You could have weirdos sit next to you and talk to themselves. Or you could come during a decent hour with decent staff who brings your requested vegetarian pizza within 10 minutes fresh and piping hot. You could also order 5 pizzas for $25 for your kids daycare party. That's how I roll. By the way, I have personally been through each and every circumstance stated in this review.

WORST LOCATION EVER!!!! No pizza on the line for 30 min. When they brought pizza up it was the same 3 kinds. Waited an hour for tea the soup was watered down. Employees spent more time talking to one another than getting the food out.