Hoonie K.
Yelp
We were here on Saturday night for my Dad's 80th birthday. We were a large group (party of 12).
First the positive. The restaurant is beautiful, perched on the 27th floor of the resort with stunning mountain views out of two sides of the restaurant. The decor of the restaurant also looks very nice, fitting for the upscale steakhouse this is meant to be.
Service was okay. There were times when a lot of time went by without anyone checking on us. We had a pretty early seating (5:30PM), and the restaurant was not full, maybe they are understaffed.
I will give the food overall a 3.5/5.
Seafood Tower - 3.5/5: Good mixture of shellfish (oysters, lobster, snow crab claws, king crab legs, shrimp). A bit pricey ($360 includes a bottle of a California chardonnay from the Santa Barbara region) for what you get.
French Onion Soup - 4/5: Very good, if you like rich soups like I do.
Steak - 2/5: My wife, daughter and I split 2 steaks, a Kansas City strip and a bone-in Ribeye. Biggest issue with both is that the meat is pretty bland for a Steakhouse of this level. Just not enough meat flavor to either cut. We did ask for salt/seasoning but wish the meats themselves were better.
The BAD: I saw that this restaurant had received the Wine Spectator Grand Award, which I know is not that easy to receive. However...
We had a total of 6 bottles of wine with dinner (2 chardonnays that came with the 2 seafood towers, 2 bottles of zinfandel and 2 bottles of cabernet sauvignon).
For the cabernet, I ordered the 2016 Heitz (Napa Valley). On the wine list, the price was $128 per bottle (pretty reasonable for this bottle).
When the server brought it out, he went out of his way to ask if we wanted this bottle for $250 per bottle. What??? Exact same bottle, mind you, as what was listed on the menu (2016 Napa). When I pointed out the price difference, he said maybe the wine list was "outdated" and he would ask the manager. When the manager came, he said the list was outdated but if we wanted, we could have for $135/bottle. I said yes, but really, you really want to treat customers this way for an extra $7 per bottle? Really unprofessional of the restaurant to try to sell a bottle listed at $128 for $250.
Needless to say, overall experience of the meal was great given we were there for a celebration, but I was really disappointed by Cielo itself.