Jessica L.
Yelp
I live nearby and often pick up tacos for dinner or after a night out. They are always fresh and they always hit the spot. Last night, I was coming home from a work trip with no food in the fridge, so I called in an order for pickup. I usually get the asada tacos, but decided to switch it up and get half asada and half cecina. I confused the cecina for the lomo de res and the cecina comes with refried beans, which I don't like. I went back in today to see if I could get them replaced (I didn't realize I had ordered the wrong thing until the gentleman behind the counter kindly explained that the cecina tacos are the only ones with refried beans.) They were SO friendly and understanding. They offered to remake my whole order (including the asada tacos that I ate last night.) This customer service was above and beyond in my book. It was most certainly my mistake, but they still went out of their way to make me a happy customer. I love this place and will continue coming back - not just for the great tacos, but also for the superb customer service.