Cine Citta Caffe

I’m giving Ciné Citta 1 stars because the service really missed the mark. They actually wanted to charge us $7.50 just to split a pizza, and when we had issues with the salad, they just brushed it off and wouldn’t offer to fix or refund anything. Add in the smoky atmosphere and the constant need to flag them down for basic service, and it just wasn’t a good time.

#delicious Make sure to order the tuna “rare” because if not they might cook it too much. Other than that, everything was delicious. Great atmosphere, good vibes, great attention and service. Very clean, all around A+ Pizza was very good, tuna (rare) was delicious. Very happy, been here before and will be back much more. (They are a French restaurant so don’t even try to ask for hot sauce.) Highly recommended.

Amazing Italian food in Surfside We really enjoyed the brick oven wood coal fired gourmet pizzas. We also got homemade pastas which hit the spot! I really loved the cheese frittata with the yummiest marinara sauce. The waiter told us they are known for their excellent fish dishes and they definitely are. The sea bass was the best I’ve tried. Overall the service food and prices were all on point and we will definitely be back for more !

The food was much to be desired . I’ve heard great things about cine citta cafe , and therefore was compelled to try it out. However, I was not too pleased with the food and service alike. The pizza’s are great , but the staff is not accommodating with modifying your order . The pasta was under salted and under cooked. I do not recommend the pink penne sauce pasta. Overall, it was a mediocre experience, and I will not be dining there in the future.

Should be a nice place to eat but one of our meals was prepared by someone who clearly did not know what the are doing. They did credit half the meal cost. Avoid this place as there are others in the area that are better.

Slimy staff, slow service, small portions, food does happen to taste good… I came here, ordered a salmon dish for $40, you’d expect me to get THE salmon of all salmons, believe me it was the smallest portion I’ve ever seen after waiting one too many minutes. Tiny scoop of mashed potatoes, and a piece of salmon that was clearly sliced in half… (you know like those fillets you slice vertically down the middle for kids or whatever) I sent it back, it was just beyond ridiculous. Wish I snapped a picture. At the end, they tried sneaking it in the bill, along with a pre-added 18% tip. Just very scummy overall. Of course you can claim “it was an accident”, but they were clearly pissed when I sent it back in the first place

You have so many kosher choices in the street an you pick this one? The pastas that are their speciality are worse than if my sons cook some pasta in the house. They all come cold, the sauce is really bad. The service is awful

If you are looking for a restaurant where you won’t be cramped and can eat excellent pizzas in a very pleasant setting and atmosphere with very friendly staff.

Food was great, with large portions relative to other kosher sit down restaurants in the Miami area. We were also able to quickly get reservations over the phone whereas most kosher places require a credit card on file. For appetizers I got the soup (vegetable soup that day) and we shared the salmon carpaccio and beet carpaccio. The salmon wasn't worth it for the amount and while the beet was a little more substantial (and had goat cheese, not feta) it probably also wasn't worth it for the amount. The soup on the other hand was great and a good portion. In terms of entrees I got the mushroom risotto and my wife got the macaroni and cheese. Others with us got the cheese ravioli, endive salad, cine citta salad, and eggplant parm. They were all good portions and worth the price, with good reviews for everything. The only asterisk would be that the macaroni and cheese is typical for a kosher restaurant, no real sharp, flavorful cheeses, but my wife enjoyed it. I'd also note that the service was relatively slow (significant time between appetizers and main course, forgot one of the entree salads for a while) but we were enjoying each other's company as a big group. They also seemed pretty busy and we were there the day after New Year's (the "observed" day) so that's probably understandable. For dessert we got tiramisu, which took a little while, partially since I wanted to ask about the Yelp coupon for a free dessert and everyone claimed they had never seen it before but they did eventually honor it. With regards to the negative reviews I would tend to think there is a sizable silent population that is more than willing to come here since, again they were packed. Though they did have room for 7pm whereas the other kosher restaurants were fully booked. Overall, I recommend Cine Citta for those seeking a kosher "old school" Italian restaurant experience.

Horrible experience at this place. Food is seriously overpriced and just bad. Poor service, rude management and bad pizza, how do they mess up pizza so badly? They disprove the axiom that "even bad pizza is good", not at this place. If you want good kosher pizza, there are literally a dozen better restaurants within a few blocks. Save yourself from a terrible experience and find another restaurant

Food was incredible- Caesar salad here is a must-get. The restaurant felt quite awkward as the times I've been here there are practically no patrons. However, the food experience makes it all worth it.

We came in hungry for lunch and were not disappointed. The food was delicious, the ambiance was nice, and the service was great. Lots of options, including vegan. We really loved the desserts especially the strudel. Mamma Mia, that was so so delicious. Can't wait to come back again.

The pizza is really good although there is a 15-30 minutes wait on the pizza which is below average wait on pizza and the customer service is good.

We came on a Saturday night, it was packed but the service was great that they found us a table in just under 5-10 minutes. The food was very good quality stuff. The only real problem was that we bought ravioli and we got LITERALLY 5 PIECES OF NOODLES!!! Other than that incident it was a fine experience. All of the tables were a little packed together but really most people come for the food, and if you are you will like this place. It is a little pricey for what they give, if you want 5 noodles for 25 bucks than I recommend it. Good food, bad amount.

Only 2/4 meals came out without our drinks and bread. We asked about our drinks and bread and they finally came. We asked about our two missing meals and they said they would "check." We then saw the server give our orders to another table!!! Who else orders a pizza without cheese?!? Then they gave us raw salmon in one meal. We never got our last two meals. But, they compt'd everything so we did not pay, which was great. Recommendations to owner: cut the capacity so you can take more time on meals and your guests.

My family enjoyed our experience at Cine Citta. We ordered pasta, salad, pizza and eggplant parmigian, and everything was delicious. The service was relatively quick and the servers were very accommodating.

Waiter Daniel was extremely rude. Asked to speak to management and there was no manager or owner available. They didn't have two different items that I ordered so I asked to leave and pay for my appetizer. I was then charged $30 for the appetizer and a $8 bottle of water that we didn't drink since they were out of a lot of items and was charged automatic gratuity after being extremely rude and told I had to pay for my wife's dinner because they already started cooking hers without getting my order. There is a reason why there was only one customer on a busy Sunday during Mother's Day. Don't see this restaurant being around for much longer.

Great Pizza great pastas nice staff overall I enjoyed my experience at Cine Citta Caffe

Great ambiance,brick oven pizza was delicious the food overall is great nice place to eat out when you are in the Surfside area

Went yesterday Sunday oct 18th 2020, Restaurant was empty, my wife and I went in...barely got an hello... we ordered fettuccine alfredo with mushrooms, was served cold no flavor whatsoever needless to say my wife didn't eat it... I ordered fish n chips... fish had no taste at all fries were refried and cold fish wasn't freshly made ,was still cold inside.... the service is horrible WE ARE ALONE AT RESTAURANT the server hadn't come once to table to ask if all is ok... WE ARE ALONE IN THE RESTAURANT... after telling him what we thought of this I asked for the manager... NO MANAGER AVAILABLE... server didn't offer an apology... when I went to pay he said he spoke to owner and offered an insulting 20% off what a shame... I didn't expect to get a freebie but at least maybe offer dessert or something...non ofit... Basically THIS PLACE SUCKS I WOULDN'T GO NOR RECOMMEND THIS RESTAURANT TO ANYONE.

This was my first time here , not many things on the menu . But the angel hair with mushrooms and artichokes was good , overpriced though . I also ordered the tiramisu, which was probably one of the worst tiramisus I ever had . There was no trace of espresso or coffee , barely any lady fingers were present it was all cream . And to top it off it was $12 which is outrageous considering my meal was $19 . Also while I was eating dessert I noticed a couple just getting seated got a larger menu than I did . I guess there were more options than just the one sided menu I was given .

my biggest complaint is that there isn't an option for zero stars. this place is atrocious in every way. the place is expensive. terrible service. terrible food and tiny portions. I wouldn't recommend this place to a dog.

My teenage daughter went to Cine Citta last night with 7 friends. They ordered 4 entrees to share, and soft drinks for everyone, and were told by the waiter that unless everyone ordered "real food" they would be charged $50 extra each. The waiter called the manager, who accused the girls of "playing games," and spoke to them so rudely that they left. This was not an issue related to other, possibly higher paying customers waiting for tables, as Cine Citta was mostly empty last night. We spoke with two other local families, who told us that their teenagers had similar experiences at Cine Citta in the recent past. Not sure if management or ownership at Cine Citta reads these reviews...but if you do, please know that there are now several local families who will never again patronize your restaurant.

I have been a long time customer of Cine Citta, the pizza is delicious, probably the best kosher pizza in the US, tastes nearly as good as the non-kosher pizza in Italy. Now that said, I went there last week with the whole family and to our dismay we found a large cockroach in the dipping oil that they bring with the bread. We were shocked and disgusted. The waiter said that it happens sometimes and brought a new oil container. Nothing more than that. We paid for the dinner in full and no serious apology. My family refuses to ever go back there. Very sad and extremely disgusting.

I was here for lunch with my wife today and we had a amazing lunch everything was fresh and very tasty service was excellent , highly recommend this restaurant the best kosher restaurant in south florida.

Delicious food and a very nice atmosphere! Definitely one of the nicest kosher restaurants I've been to in South Florida. It's a little pricey, but the food is high quality and the vibe is perfect for a nice date night or special dinner. I loved the colorful paper umbrellas that hung from the ceiling, very unique and eye-catching! The portions are good too. I had gnocchi with mushroom cream pesto sauce, which was very filling and I ended up taking the other half home as leftovers. My grandmother had pasta with salmon in a gorgonzola bleu cheese sauce that was on par with the sauces she's eaten in her favorite non-kosher restaurants. Grandpa had a generous portion of salmon that was cooked to perfection. Also, if you need gluten free food, they can prepare many of their fish and vegetable dishes gluten free! The only downside to this place (aside from price if you're not looking to splurge a bit) were that the service was a little slow. The food came out very fast, but it took a while to get someone if you needed anything else. The atmosphere was very quiet with not many guests there on a Wednesday night, which could be a pro or a con depending on what you're looking for. Oh, and lastly, this restaurant was one of the "closest" in vibe to the non-kosher restaurants I grew up going to. It's much more spacious than most kosher places, and they even serve you bread and olive oil dip before your meals - which is standard in many non-kosher European-style restaurants, but seems to be extremely uncommon among kosher places! It could be a great option if you're looking to eat out with friends or business partners who aren't used to eating in kosher restaurants! The biggest differences were that it was quieter than most of the similar non-kosher places I've been to, and that the decor was a little less elaborate than some of them (but still very nice!). The lighting was pretty bright, which is great if you usually have difficulty reading menus and so on (although a more dim atmosphere might feel a little more romantic otherwise). There was also plenty of room in the aisles for things like walkers and strollers, making this a fantastic option for family members both young and old!

I haven't been to Florida in a couple of years, However, I do not Understand the bad ratings of some of the people. This was always one of the best restaurants in Miami Beach. Food was always delicious and served beautifully. I went there so many times and I was never disappointed

This place was a disappointment from the moment we entered the restaurant. The host was not welcoming, the waiter was careless. Our food began with burned bread and we were dining with 2 kids that love bread. Caesar salad was good and grilled tuna was ok but price vs the quality of service and food is not compatible. We love to dine out but this was really an unusually poor experience.

This restaurant had amazingly horrible service. To start off we made a reservation a day beforehand and confirmed we wanted to sit outside. When arriving they gave us significant trouble sitting. After sitting at 7:50 they told us that we needed to order then because the kitchen closes at 8. 2 people at our table did not have cups. It took 4 times asking to get 1 empty cup. I had to go inside to tell the guy that we needed water and he proceeded to tell me, "what am I an octopus how many hands does it look like I have?" After 3 more times asking we finally got one cup of water. Rude and food was average.

Food was 5 stars! Service a 1 star. Everything we ordered tasted really delicious Service on the other hand is TERRIBLE!!! Only 2 workers staffing the whole place.

They kicked us out bec we only ordered pizza. It was Saturday night and I bet you we would still be hungry and may have ordered something else. They could have asked us to sit at the bar but refusing to serve someone is nasty. There were plenty of empty tables.

Worst service. Wish I knew before taking my elderly parents. They charge 18% gratuity on all orders. Probably why they have the worst service I've encountered in the US.. had to get my own menu, didn't bring water for 15+ minutes, never refilled. Pretty much came to our table 3 times, take the order and give water after I grabbed my own menus, gave us our food, and the bill after I asked twice. When I tried to get someone's attention to pay, two people said not my job and walked away. Then I finally get the bill and see they added 18% gratuity for the worse service. Warning- DO NOT GO! I'd rather eat at the Starbucks or subway next door than endure that type of treatment for a $85 lunch for 3 people. Note for the MANAGER- hire more people. The server said the terrible service is due to being understaffed, and from the previous reviews other patrons have left, seems the understaffing is the norm at this place.

Just ate there and had a terrific experience. We ordered Rissoto to start and it was moist and delectable. As a main course we had the pecan crusted salmon with mashed potatoes,sautéed spinach with a touch of cranberry sauce as a deco. Scrumptious. The service was excellent.

This was probably the worst dining experience I've had in a long time. Don't come to this establishment unless you have 5 hours of your day to throw away. It took them 25 minutes to simply give us a menu, silverware & water. Then took another 45 minutes just to take our order. The food was average, nothing spectacular. You'd probably be better off making some easy Mac at home. The only reason I gave them 1 star is because yelp wouldn't allow me give them zero. Save your time and money & dine somewhere else.

Service is horrible !!!! If you enjoy being treated like an animal than this is the place to go !!! I called to make a reservation they told me they were fully booked figured I will drive by Surfside and see if there's any other restaurants I could walk into . I walked by Cina Cita Café it was completely empty except for the three tables outside . The waiter said we could sit down .Wanted to order a pizza waiter told me we can't make it pizza chef is not working so there not making pizza .Ordered the pesto gnocchi it was overcooked soft . Called the waiter over he was nasty told me it's potato not pasta to me was more like mashed potatoes . told him I don't want the dish and to come back with the menu to order something else never came back till I got the manager involved . Than the waiter tells me he was busy with other people but I saw he was standing behind the counter doing nothing And the manager wasn't much better also had attitude . Than finally came over with menu I ordered pasta which looks like it was out of a kids menu was very small portion .also ordered The cina Cita salad it had a few chickpeas , cherry tomatoes, hearts of palm, slice of brown avocado, on a mountain full of leaves, i was left with a mountain full of leaves, which we couldn't finish waste of money Menu is overpriced service is terrible they have 2 waiters for the whole restaurant . The waiters really don't care because the 18% tip gets added to bill automatically . I have dined at this restaurant before will never go back. Before writing this review I read the ones before mine I see I'm not the only one complaining about the same situation. Stay away unless you want to get abused and ripped off and abused and ignored

This restaurant is amazing. Only downside is the wait time for a table assuming you did not make a reservation. Otherwise, 10/10. Waitress came right away, food came very quickly. My friend and I split the three cheese pizza and the penne with pink sauce. Phenomenal food.

I've been a loyal customer for a long time. Their food and service make me come back regularly all the way from South Beach. I love their pizza and pasta. The presentation is very pleasant and the service is good. It does get busy during the season (I'm not the only one who likes them) so I would recommend making a reservation during the busy season.

I used to love the sushi at this place. I have not been here in awhile and now they don't serve sushi. My wife and I went and were disappointed about the no sushi but continued to go over the menu and were ready to order after sitting about 15 min with no water or anything and waiting for the waiter to take are apps or full order we just got up and left. It looked like they are more concerned about the larger tables and not the 2 tops. I don't plan on going again and I am a miami local.

After reading the previous reviews, I dreaded coming here but had to oblige because it was a friend who made the reservation and wanted to eat here. After hearing of the skimpy portions and RUDE service, Upon arrival, I discovered a full restaurant and was ready for a disaster. We ordered Branzino fillet and some pasta dishes all were adequate. Although The fish was a bit pricey it was fresh and cooked perfect. The pasta dishes were all culinary and made fresh. I ordered the pasta and vegetables with pomedoro sauce $17 excellent and a great value. Other reviews stating rude wait staff could be misunderstood as I noticed the waitstaff was attentive but they just don't have patience with indecisive or needy patrons. They weren't bluntly rude. They were just just like if you don't make up your mind I'm going to the next table. (that was the theme they didn't say that) Place was clean and the ambience was bright mature and totally fine dining.

STAY AWAY !!! Dishonest management. The credit card printout has a line "PRE-TIP AMOUNT" followed by a line for the "TIP". That would be normal, except for the fact that the amount they print on the "PRE-TIP AMOUNT" line includes an 18% gratuity. That is dishonest. There are many better restaurants around that do not mislead their customers. Go somewhere else...

This place is a total disaster. Waiter did not approach us for 20 minutes and the busboy was forbidden from taking our order. When the waiter finally arrived he was rude. We ordered two pizzas. After waiting an additional 30 minutes and requesting an update, we were told they ran out of pizza sauce .... ‍‍‍

I will start with food is excellent . however the service is consistently bad not just bad awful. The staff especially the manager are rude . Today there are so msny other restaursnts and choices , CHOOSE SOME PLACE ELSE ! After giving such swful servicebthey have the nerve to givr themselves an 18 percent tip !

Portions are minuscule. It's pasta! How hard is it to give a respectable portion? I could count on three hands the pieces of penne on the plate. The "artichoke" appetizer that was $16 was 98% mushroom and 2% artichoke. When we asked, the waiter dismissively saiid that's the chefs recipe.

Excellent kosher Italian dairy restaurant. Service was very good and fast, food is excellent. They have a handful of homemade pastas which are great. The fish and pizza also excellent. A bit pricey but also a nicer atmosphere which makes it worthwhile.

We arrived at 8:30 pm on monday eve and were waiting for the 3rd guest who was stuck at the bridge. We had already started having our drinks. At 8:45 the server told us the kitchen closes at 9pm. Why did you not tell us that when we sat down ? To get the buliz what else ? The third guest arrived at 8:55pm and we hurriedly ordered. It was 9:35 while having our desert and coffee when another person appears and tells us we have to "pack up and leave" in a rude and aggressive manner because there is a city curfew and they must clear the tables ! Really ? Total lie ! There is no curfew at 9:30pm. All other restaurants are even serving food around us ! What a joke of a place. Never coming back ! You just lost 3 customers and a network of a hundred others !

The worse service I've ever experienced in Miami. The waiter took forever to come to our table. When asked for a bottle of sparkling water the guy banged it and left it on our table for us to serve ourselves. Salads and main courses came together and where placed on the table without caring which plate belongs to anybody, again always extremely rude banging plates in the table. The endives had no taste at all and my pasta was simply horrible, over cooked with a tasteless messy pink sauce. My daughter asked for the gluten free pesto sauce that was basically impossible to eat. Only 15 minutes after we all ate, is that someone showed up with my other daughter's pizza after we asked five people for it. Finally, trying to put an end to this miserable experience, again had to ask several people for the check getting the same rude answer all the time: ask your waiter not me! The place was packed but I don't think it'll be around for long. Everybody was upset! It was a general feeling. Don't go to this place unless you like to be treated like garbage. Rude people, bad food, the decor is ok and the only good thing about this place is the location.

Worst service imaginable. Manager and waiter were both very rude. Both kept trying to blame the other for their incompetence,and neither had any manners or seemed to care about customer service. Could not recommend less! What a horrible experience!

I had a reservation for me and my friends, and they game my table to other guests for no reason at all. We decided to order take out instead, and after an hour they said they will not be helping us or dining us. It was rude and inconsiderate. It used to be my favorite restaurant, but now I do not think I will go again. Especially since it was for my best friends birthday and you guys screwed us over. Worst service ever!!!!

I love my town because I can walk here and have a long lunch meeting and then walk on the beach and burn off the calories...

Great quality food surpasses the numb service. A friendly smile would make the experience much more enjoyable however it won't stop me from coming back that's how good my plate was.

The salmon carpaccio was to rough for carpaccio, the pizza was ok and the the homemade pasta was their specialty. The homemade pasta was pretty good, not bad. In the end of the day its pasta and pizza, they should change their prices accordingly.

Very quick service and waiter was helpful. Pizza was good but not excellent (you could tell some of the ingredients weren't fresh), salmon carpaccio was great. Fennel/blood orange salad was well dressed. Thanks to yelp we got a feee dessert which was delicious.

Not sure what all the bad reviews are about. I walked in for an early dinner and the restaurant was empty. I asked to sit outside which sometimes means the service could be spotty and that wasn't the case. I had 3 waiters checking on me. A glass of wine, water, and a bread basket within moments of sitting down. I ordered the Snapper Alla Frances and it was delicious. I forgot to take a picture, I was starved. Again, the service was great and so was my food. Definitely worth giving another shot for all those naysayers.

This is our go to restaurant when visiting my parents in Surfside. The general manager, Ali, is kind and patient and very helpful. The food is kosher and delicious.

Great place! the seating outdoors could be better (they should add ceiling fans), but the food is a perfect 10! service was good. the food was creative and up to date. I would reccomend this place to anyone who wants to explore real Italian cuisine. parking can be a struggle, but worth the wait. I love this place and would come back every time. you MUST try the Risotto!!!

Great food. Worst service. It's like a comedy of errors. The owner only needs to walk across the street and dine at 26 tapas and sushi or harbour grill to really understand how the front end staff need to treat their guests. The only issue here is mismanagement due to an absentee owner. In order to complete the entire dining out experience the front end staff need to be on the ball. They definitely are not at this restaurant. But kudos to the chefs as they cook incredible food. On a service level I rate this restaurant a 1 but on food quality it is quite possibly the best kosher Italian restaurant in the United States.

I love it here. Great food and service! I ate here about 10-15 times and it's always good!