Cinéma Guzzo Méga-Plex Lacordaire 16

Thé théâtre smelled. 95% of their arcades were out of order. No air hockey. I bowling, bumper cars, etc. They replaced all candy and chocolate favorites with their own Mr Sunshine brand. Bathrooms were dirty and smelled. The place is dated. I used to frequent this movie theatre in the late 90s. Seems like it hasn’t had a facelift since. Avoid at all costs.

The two stars is because we went, bought the tickets, saw the movie with no problem... but man! the whole thing smells like urine! in the arcade area, most of the machines don't work but some will still take your money. The Packman handle bugs and the motion movie screen is just one big greenish blurry mess. It's not somewhere you go if you wanna have a nice time. But yeah, go watch a movie!

Can't use debit for your tickets, or to buy food inside. Half the arcade is broken (out of order) smells like a$$. Theater room was dirty and a sauna. (No ac). And the chairs omfg I need a chiropractor after 2 hrs on these busted excuses of a chair . Definitely not coming back again id rather drive 20 min further

Worst theatre in Montreal. There is no heating, almost none of the snacks or food advertised is available, few of their games are functioning and there isnt even any soap in the bathroom. I had an absolutely horrible time with my kids. This place is disgusting and dilapidated, stay away.

DO NOT GO. Everything you’ve read in the other reviews is accurate. I remember when it first opened. It was a fun place. There were video games and bumper cars and a large food menu. Not any more. 3/4 of the video games don’t work, and those that do are glitching. But don’t worry, because the machine that sells tokens for the video games is out of order as well. It doesn’t look like the floors or the table surfaces in the food area have been cleaned in quite some time. And the bathrooms are dirty and gross. I don’t want to think about the last time they were cleaned. There’s clearly a climate issue in the building. We were warned before we bought our tickets that the heating wasn’t working. It was fine in the lobby but the theater could double as a refrigerator. From the other reviews I’ve read, this is a long time issue, and I can’t imagine what it must be like as we get deeper into the winter. No one seems to be in charge. Teenagers seem to be the only employees and there’s no point getting upset with them, since none of this is their fault. This was one of Guzzo’s first cinemas and they’ve clearly opted to not change - or fix - anything since it opened. I figure if we can’t shame Guzzo into cleaning this place up, maybe some provincial inspectors should have a look around. Although I suspect they already have, and that’s why most of the items on the menu aren’t available (like maybe they’re prohibited from serving hot food… or maybe the machines just don’t work?) I wouldn’t eat any of the food they serve here, anyway. Inside the theaters, there’s trash piled around the trash cans and the seats are dirty. The movie played fine, so if you can put up with the cold, I guess that’s OK.

Quite nice. Been going there for years now and I would say it’s had its ups and downs but it’s overall a nice place. An issue is whenever there’s a break or holiday. It’s to be expected but there are a lot of people and the limited amount of booths open prevent the crowds from flowing through seamlessly. Another issue is the bathroom. There’s definitely something that can be done about the stickiness of the floor, the extremely foul smell and most importantly, the broken stall doors. The theatre itself is cozy and comfortable. However, even though it might have something to do with the monetary issues Guzzo are facing, I feel that it’s important to mention that it was quite cold. It’s currently winter and the rooms were all surprisingly cold. That’s about it. Had great times! Edit: nostalgia really carried my opinion and made me feel like the experience was better than it actually was. The menu items are always never available, the trash cans at the entrance of projection rooms are always filled to the brim, which makes them overflow and allows trash to accumulate on the ground nearby. It can be difficult to pay because of their preference for cas. There’s not enough lighting in the theatre itself, which makes it easier to lose your friends or kids once a movie is over and everyone is leaving. There are no signs of any accommodations for the physically impaired and in our day and age this simply isn’t acceptable. It’s a nice place that holds dear memories for me, but for it to be able to create any more meaningful experiences for anyone it needs to change expeditiously.

This place has definitely seen better days. Its age is quite apparent in the facility. On one hand you get cheap movie tickets, and reasonably priced snacks from the concession stand. On the other hand, the screens are mediocre, the seating is very upright (uncomfortably so), and the washrooms are filthy and often out of order. I feel like this place could be a real contender to their rivals if the owners invested in better seats, updated lighting through out the place and more (& upkept) bathrooms.

A complete embarrassment, no heating at all. Cinema was freezing while watching Gladiator, I felt sorry for all the kids that went to watch Wicked. Hardly any available snacks. Bathrooms are always disgusting, carpets haven't been cleaned in decades. More than half the video games don't work, and that's been like that for years. I'd rather go downtown pay for parking and deal with traffic then be so disgusted by Guzzo theaters. Never again.

As someone who loves to grab popcorn and watch movies live in a theatre, this cinema did not live to its expectations. For a start there was no sign at the door when entering informing the customers how the heater is broken. I was only informed when buying my ticket that one of the rooms of the theatre is closed for how cold it is and was told I have to come to a later showing of the movie I wanted to see, for that it is showing in another room where it should be less cold. Even just trying to get popcorn was a mess for there was a long line up for another movie showing and it was only for popcorn, with only one employee helping at the counter. Looking around I could see other employees behind the counter just talking to one another instead of helping, which I'm sorry but find really unprofessional. When it was finally time for me to enter the room to go watch the movie, it was still a disaster. The room was still too cold where I could not feel my legs and had to keep moving around in my chair to get some type of warmth and there was a light that kept on flickering above my head during the movie in a dark room. Finally, at the end of this hard and annoying experience when the movie was finally done and it was time to go home it was the most terrifying moment of my life. Everything in the theatre was shutdown. There were no lights, no employees, and no one else in the theatre. I swear it felt like I was in a horror movie, lock in the theatre with no escape. It was only when I was outside of the theatre that I saw they finally put up signs warning people about how the heater is broken. This was a really bad experience and this cinema needs to do better. I'm sorry but would not recommend coming to this cinema if you want a proper live movie action experience.

Can I just say that this place has changed over the years, from when I was little, to the age I am now. I'm honestly very disappointed. Despite the good movies that come into the cinema, the rest is just bad... Let's start off with the service. The service: The employees who work at the popcorn desk, or food stand if you wanna call it, are quite unbearable. When you have a lineup of 20 people waiting to get popcorn or candy, and there are five employees that are in a corner, chitchatting away, laughing and giggling. While one of their coworkers is serving 20 people, and those chitchat chatters can clearly see that the line is growing! But yet do nothing about it. That is quite sad. I have worked in customer service before, at a supermarket, and that shit would not fly if that happens to us... Maybe the times have changed, but it's ridiculous. Next is the cleanliness: The bathrooms are absolutely disgusting! Not only does it smell like I walked into a farm full of manure, but it looks like something out of a horror film... Half of the bathrooms don't work, what I assume is dirt on the floor looks like blood or shit... The soap dispensers don't have soap in them, which is just absolutely disgusting because you're entering a bathroom with germs! You'd want to wash off those germs, no? And lastly, the overall cinema: The overall cinema is falling apart, it is going downhill. I don't know how else to put it. The games that they used to have when I was coming to the cinema as a child does not compare to what they have now. You can clearly tell that they're trying very hard to keep it up and running . But that's no longer the case. The bumper cars are never on and there's never anyone to make them availablesort of speak. Which is really sad because when I was a kid, that was the best part of going to the cinema. The games that used to be there are all dead or they eat up your money. If they're not working, you should be putting broken signs on the games. Clearly those games are just there to eat your money and your coins. Not cool at all! Also, why can I not use my cellular device in that building, it's as if we entered a bunker. What if someone gets injured or something happens and I got a call like 911 or something. I'm just gonna let the person die? Anyway, I know it's tough running a business like a movie place, etc. but if you wanted to keep going, you gotta "keep it going". And that's clearly not the case with this cinema. I mean, I still go for the movies, but I don't hype anyone to go for the games or the food. Because it's clearly not the case...

I attended the Nov 2 /2018 , Bohemian Rhapsody (Queen) , Friday evening Opening show . I actually arrived at 10:15 in the evening , as the corporate Website of Cinema Guzzo, Lacoirdaire 16, clearly indicated the late showing was at 11:pm Friday , Nov 2/2018 I verified my ticket stub , the movie start was in fact at 11 pm. I casually mentioned to the Usher ( he had inquired if I was attending the English version- I was indeed), that I had plenty of time and would take a stroll. The cashier had initially told me to go Hall 2, the entrance Usher apologized , and informed me that I needed to go Hall 15. I presented myself at Hall 15, at 10:45, there was no line up, only two other people were present . I waited till 11 pm...the audience was not exiting. I entered the Halle 15, and enjoyed , say half the movie . To my dismay the movie was not reshown in its entirety at midnight. I paid full price (13$), the establishment clearly had incorrect website info. In addition there was no posted info at the Hall 15 entrance, merely a Movie Poster of the Band .... Queen. The establishment, and theatre itself, including the toilet facilities was immaculate and extremely comfortable . My source of Frustration is , the only business of a movie operator, is to show the movie at the correct posted time . On hand employees, are there to assist patrons with correct and knowledgeable information . There was only one cashier and one doorman usher, present on Opening night of a Large Scale movie release. The Guzzo family initiated their vast operations , in the East End, under the banner "Astre Cinema". I am embarrassed for the Chain's gross incompetence, in operating such a simple business . I intend to send a registered letter to management soon. In the unlikely event that I am not recompensated in full, I will expand via , social media , my negative critic of the Cinema Guzzo empire. Nick Tana nicktana@icloud.com Resident of Montreal

Cinema was clean only 2 ticket wickets with 4 girls to serve in 2 boths...squishy lol... Disappointing compared Colossus in Laval ten people at the box office and approx. fifteen automated machine that you can self serve and buy tickets! Seats comfy, popcorn was good and fresh (but Ciniplex with the Scene card offers 10% discount on concessions, I know Guzzo has a reward plan but not sure what it covers. Movie was great!! I saw TED, and on the long run it was enjoyable experience. Movie 5/5 stars Not good for under 13yrs

Quick List: 1- No ATM service, cash only. Like I like to carry hundreds of dollars on me to take the kiddies to a show. 2- Poor service at the counter: I'm forced to take juice with the kids pop-corn combo. Because the tube of M&Ms is so healthy. Plus most juices are actually less healthy than soda. 3- I ask for a pretzel, they're out. I then ask for a milkshake, machine is busted. I get a coke and it's served dripping with sticky soda all over the glass. So screw it, never going back.

The washroom doors are all broken and so are the paper dispensers. The lines are so long you're scared to miss your movie and then once you make it through the atrocious line they tell you they don't take debit so have fun . Waste of time just go to Cineplex. Edit: after the movie we converted a dollar into a token, put it in the air hockey for nothing to happen. we alerted an employee and were told the manager would come help us. no one came after 15 minutes. we were stolen from. STAY AWAY! DON'T GO HERE.

Movie theatre was utterly disgusting. Seats were stained with chocolate, gum and god knows what else. We walked into in to get a seat, but we were left with limited options since they hadn't cleaned up from the last movie. There was popcorn all over the rows and seats and sofa spilled onto the floor. Really saddened but this experience, especially for the price we pay....

Like cinéma Guzzo but the reason why I gave it a 2/5 is because the chairs don't recline back plus it's like really cold in the movie theatre during the night time and the food is over priced and there isn't enough tables but otherwise it's cool and amazing !!

Came here for a movie tonight only because AMC Forum at Atwater stopped showing what I was going to see. It's a bit of a haul as I took two metros and a bus to get here! I got here to buy my ticket early and was really disappointed in the atmosphere of the theater entrance- it was kind of depressing. No ticket machines, somewhat awkwardly placed ticket booths, and complete desolation other than the people in the ticket booths. Also, what is very annoying is that they don't take debit cards. Be forewarned! Credit cards and cash only, but there are two RBC ATMs in the entrance, so that is convenient. Seats in the theaters are very very comfortable but the reason I would give them three stars out of five is because the hard plastic back makes it so that you will hit your head on it if you want to rest your head back. I did as soon as I sat down and it was a real damper on the feeling of great comfort I felt as my butt hit the cushion. A good theater, but they can improve here and there!