Cinemark Jess Ranch

Haven't been to the Movies in such a Long time and so happy they had a wonderful film for the kids and family about Our LORD And Savior Jesus Christ 🙏🫶🤗✝️🤍🕊 Amen Amen 🙏🙌 King Of Kings was such a Great movie we Highly Recommend bringing the whole family 🎬 and this movie theater is so nice, clean, big and welcoming and lots of food and snack choices 🥨🌭🍕🍿🥤we did our order online and they had our order bagged and ready when we got there after getting our tickets 🎟 so that was awesome ✝️🤗🫶🙏 We will definitely be back if they have more movies like this Praising Yeshua Hamashiach 🫶🤗🙏✝️🎬🕊🤍 Thankyou #cinemarkjessranch for the Great Film and Experience xoxo God Bless Love yall Buuuuuut Jesus Loves Yall Most Xoxo 🙏🙌🤍🕊✝️🤗🫶

I went on Sunday and the girl with the mouth piercings that was scooping the popcorn was soo nice. I never write reviews especially about service but she was just so patient with me. I ordered a lot of popcorn for my family and I felt bad keeping such a long line but she was so gracious and it didnt even seem to bother her that I was getting so much extra. I am kind of a slow person but she was so patient with me. She just made my experience so well.

We recently moved out of state 6 months out of the year. We also visit our daughter in Texas and frequent the movies there. After being gone 6 months and coming back to see a movie here, I was so disappointed. The theaters were dirty as were the hall and common areas. Covered in popcorn and overflowing trash bins. We wont be coming the movies here again any time soon.

I just bought 19 tickets for a big group of friends that are going to watch a movie together. The staff member that helped me had such patience with me and answered all my questions. Greatly appreciate the grace he had.

went to see special showing of the grinch both the employees we dealt with (popcorn and register) extremely nice and friendly theater was clean overall great experience food cost a little high keeps it from a 5 star review

This is definitely one of the nicer cinemarks that i have been to. I love that the beverages are self serve and that they offer a kettle corn popcorn that isnt made with cheap kettle corn seasoning. They also offer a bar with very good drinks, which sometimes are a bit on the strong side, but in a good way! It was very clean and had extremely comfortable seats which reclined compared to standard theatres. If your movie isnt ready yo seat you just yet they have a small waiting area and light up sign to indicate when it is ready. Overall i have had a great experience with both the theatre and the workers in it!

We went to see Wicked for Good. They had plenty of helpers. The concession lines went fast. The seats were comfortable and the movie sound was great.

Went here for my second try to see the new Avatar movie. Everything send the same except for the hospitality. They have stepped it up in s big way. From the box office to the concession stand to the ushers. Everyone was very nice and professional. I'll be visiting more often from now on.

The place is pretty clean and honestly I was shocked at the seats! Apparently it's been a long time since I went to a theater and it's normal now to have large, reclining seats? I should probably go more often! They have a ton of food and drink options, although the check-out line was a little confusing, there were two or three employees behind different counters and then one at the end and people were just kind of standing around not sure which line to get in. No one offered to take people at a certain counter to help. I also like that the exit is separate from the entrance so you're not running into people leaving etc. It's also convenient that you can purchase your tickets online.

I'm leaving this review due to how angry I am at the management, I've been seeing films here for years and come in to find out they don't accept pictures of IDs anymore to see a Rated R film. Immediate after I'm forced to get a refund after wasting gas call the other cinemark to find out that policy hasn't changed and they still accept pictures. Hopefully you get this worked out extremely disappointed with the brunette manager. I've worked cinemark we accept pictures. I'll be contacting corporate for this inconvenience and the gas trouble

A good movie theater overall. The concessions line moves fast but just expect it to be dirty. The floor around the soda machines was sticky and there was popcorn everywhere. Thankfully, you only need to stay there just long enough to collect your items and pay (which surprisingly was pretty quick). The atmosphere inside is like your typical movie theater. Seats are comfortable and allow you to book ahead.

Yes highly recommend this location! I love coming here and it's my favorite movie theater in the high desert! They have the best seats and the coolest bar and snack options! Definitely a must if you live here in the desert or if you're ever visiting us here in Apple valley!

Cinemark is the best movie theater everyone has ever been to it has all the favorite movies that everyone likes and all the bass story that everyone wanted to hear no spoilers up ahead but we want you to have a good life in Cinemark. Enjoy the movie.

Worst movie theater experience I have ever had rude employees I am 20 years old and lost my wallet a couple days ago went to watch Deadpool which is a rated R movie with some friends the ticket clerk said I needed my idea I explained to her I lost my wallet but I have a picture of it and I also had credit cards bank statements check stubs and they were very rude and didn't care sent us to the ticket counter to get a refund the manger said he couldn't give us a refund because the tickets were purchased through fango but they already gave another one of our friends a refund and they also got them on fango but overall a really crappy experience and terrible customer service would not recommend this movie theater to my worst enemy Would give 0 stars if I could

It was very warm during the Furiosa movie. AC was off in the theater eight and it was difficult to really enjoy the movie.

First movie since winter 2019. Top Gun Maverick! No problem getting a ticket & the smell of popcorn permeates the air. This is a true return to normal.

I want to start out saying that the theatre was clean as far as I could tell. My feet did not stick to the floor and there was no trash laying around, seats in good condition. The all-gender bathroom was a single bathroom and was clean as well. However, we experienced a barrage of ads that caused a lot of stress. It was like torture being held captive in our seats and bombarded with an array of movie ads, movie trivia, and an overzealous "Zoomie (?)" chear-leader shooting out (and shouting) at us from the screen in an array of spasmodic images, sound crashing throughout the theatre. And to top it off, this went on for almost an hour. We arrived 10 or 15 minutes early so as not to rush and that is when it all started. And it continued from the movie start time (1:35 pm) until 2:03 pm, about 40 minutes after the movie allegedly started. There should be a disclaimer about the movie "start time" or people should be compensated for their time because precious minutes of our lives were stolen as we suffered in silence, thoughts even drowned out by the cacophony of sound. None of this was necessary for us to view the movie we paid for and came to see. Why must the theatre subject people to this? I would like to think that if the movie starts at 1:35, that I would be able to enjoy my movie at that time but that was not the case and agony ensued; for 40 minutes we unwillingly endured an eclectic array of movie ads with no rhyme or reason, suffering silently in the darkness and despair of this theatre. All reminiscent of horrific scenes in a movie where such sensory deprivation is used to kill the senses and sicken (ie Clockwork Orange when Alex was subjected to a brutal form of aversion therapy watching films of atrocities until he became physically sick and the poor monkey in that scientific study in 28 Days Later before he became a zombie?) You get the idea. Not what I anticipated but now I know why Netflix is the way to go. And PS, I won't be ordering any Cinemark food to be delivered to my house either.

We love this theater. I'm so glad it's close to home with wonderful service. It's pretty clean and is convenient. The movie club is well worth the investment and we love to go see new movies as a family. Great for a group or a date night. This location has beer and wine as well.

Love the theater and great employees; but for the love of God quit being cheap with the AC! Last two movies we've seen there the theater was like an oven.

This is by far my favorite movie theater in the area. I have a Cinemark Club membership, so I'm able to order our tickets online and just enter our barcode at movie theater ticket kiosk inside to get our tickets printed. Since I'm a club member there's no additional service fees. I love that this theater has a self serve concession area. I feel like it makes everything go much quicker. We're able to get our own sodas and icees & grab extra snacks along the way. Only time we need to ask for assistance is when ordering popcorn. Just a heads up if you want extra butter you can ask the worker or there's a condiment area after you check out where you can add extra butter. The theater is always clean and never seems too crowded. I love that there's a ton of space in between rows.

This is the worst theater I have ever been to. Went to watch Deadpool and wolverine 3D dbox and it was so hot. AC didn't work. I was sweating while watching my movie. My order for my snacks and soda came to my seat late. And then an 1 hr and a half into the movie it cuts out. The lights went out only in theater 6 and all they could do was reimburse my 2 tickets. They said they couldn't do anything else. What about my snacks and gas to even get there. And not only my time for not being able to finish the movie. Never coming here again!

Normally I have a great experience but this time I left with tons of bug bites. Before getting in the car we had to check everything to make sure we didn't bring anything home.

To start this off I live in big bear california. The drive from there to this place is +45 mins. I had made plans to meet all of my 12 friends down here to see the new deadpool. we went thru the line and got Popcorn and slushies and all that and then we get to the entrance to watch the movie and they told us that we needed to show ID's. Half of my friends didn't have an ID on them since they didn't expect to have a ID for a stupid movie. Any ways, my friends had pictures of their ID's, bank statements, credit cards, (you have to be 18 to own a credit card) and they still wouldn't let us in. We have facial hair and they are gonna sit here and say we can't watch a movie because we don't have ID's. So i proceeded to go get a refund and the manager told me that since i went thru fandango they couldn't get me a refund so I walked out but one of my other friends outside got a refund and they used fandango so i walked back in with my friend that got a refund and they were suddenly able to refund me for my tickets. the manager tried to scam me out of getting a refund and i missed a movie that i've been waiting so many years to watch. way to ruin our weekend Jess Ranch Cinemark.

This is the worst theater i've ever been to in my life wouldn't let me and my little brother watch the movie because we didn't have an id we are both underage but with our legal guardian but said we needed our parents, we don't have parents and even with our legal guardian, ghetto and trashy i do NOT recommend.

First time here and had a wonderful experience. Friday night so the theatre was fairly crowded but the food lines went very quickly and it was easy to check in with tickets pre-purchase on line. May drive a little further and start using this location instead of the mall location as I felt much safer here. Bathrooms were clean, and staff was very friendly. Good experience.

Good place to catch a movie , been here several times with gf and every time it's been a good atmosphere.

Cinemark Jess Ranch is a lovely theater with super friendly staff. Prices fair and facilities clean

Nice movie theater. We enjoy the reclining seats and the area is nice. It's not far from 24 Hour Fitness, ULTA, Buffalo Wild Wings and many other stores. The parking lot is large and parking is free. The concession stand offers traditional popcorn, candy and soda but also carries slushies, ice cream, pizza, nachos and I believe hot dogs. There is also a separate concession area for wine and alcoholic beverages. The bathrooms are hit or miss. Sometimes they are clean, sometimes they are messy. The bathrooms down the hall towards the movie area are usually much cleaner (and less used) than the bathrooms towards the front of the theater entrance. The theater is usually packed, especially for new releases and they sometimes sell out. I recommend this theater for a nice time away at the movies on a date, night out or family event.

Purchased tickets online for this theatre checked the tickets before I left home everything fine. I get to the theatre they show no record of the transaction do show a billing on my credit card. Family had to wait 1 hr and 10 minutes and repurchase at the theatre. My son is disabled and is 36 yrs old mentally he is 8 or 9 and I think it's really laughable that between us we spend 3 1/2 hrs waiting in the lobby. Called corporate office and they didn't care. Cinemark you are not the only theatre in the HD think about your customers without us you don't have a job. Judy Perez Perezlamirada@netzero.com

It was fine the place place is clean and they serve alcohol now but this place will loose a 2 star because they do charge more than the near by AMC theater for tickets and they don't even offer refills on drinks or popcorn when they charge more for concessions(compared to said AMC THEATER) so you pay more but get less granted the reclining seats are nice but not nice enough to save those two stars

Super packed Semi organized Hot in the theater ( even at night ) Looks old Orders take too long even when ordering online Kind of messy

Love this movie theater. My husband and I have brought our son here several times to watch movies. When you first enter you stand in one line to get your tickets and pick out your seats. You know the cool comfy reclining kind!? Yes please. You then enter the area where there are tons and I mean tons of snack choices. They have a full Starbucks menu, a huge variety of candy in packages and candy that is self serve. All the drinks are self served as is the food except for the popcorn and ice cream. Not janky bars of ice cream in a package I'm talking about freshly scooped ice cream! If you couldn't already tell from my review I'll obvi be coming back!

The place is very clean and the staff was nice. Not much food to snack on in there and kind of expensive also. They didn't put enough butter on my popcorn that was my favorite part of the movie

Nice cute little theater for the area. Plenty of parking up front. Once you enter, you can immediately go into the concessions line, which is very cafeteria-like imo. Just as you enter the theater from the parking lot though, on the left is the actual line to purchase tickets, if you haven't already done so via mobile app. or you can pick up your tickets if you did it via the app or something like that. I'm not too sure since I personally have the AMC A-List, so I'm a little unfamiliar with how cinemark works. In any case, just to the right of the line for concessions is the bar, and you can purchase adult beverages here. At the end of the concessions snake line is the straw/napkin/condiments bar, and once you're done with that, then you're ready to enter the actual hall of theaters. Everything is so close together in this theater, I'm a little cramped. Or at least, I feel that way. The theaters themselves are decent, reclining leather seats - the ones in the front bottom rows closest to the screens don't go back all the way (or further back than I am used to - not sure if the seats by the stairs are the same or not), and they don't have seat warmers (ok i'm very spoiled lol but it's a feature that you don't know you need or miss until you don't have it lol.)

Great theater and the food area has unlimited drinks and you can add your own butter to the popcorn! Very nice staff and very clean facility.

I have been a customer since the day they opened and lately customer service has brought me disappointment!! I choose not to post a bad experience on a problem I experienced last weekend but, after today I have decided to bring this up for everyone's attention and maybe the GM for this location if he reads these reviews, maybe he can do some changes, before this theater turns out like all the others in town! So last week while watching our movie, we experienced a female staff member (M) walking in and out of our movie, walking in front of the screen and up/down the stairs on both sides, every 5-10 minutes. It was pretty disturbing, annoying, irritating and in sane! In all fairness, I know that's part of their job description but, not to disturb our movie we pay to see! My head was bopping around, along with several others in the theater, which were also complaining about the same thing, this was ridiculous. The movie was ending and it was the part in "IT" where all the friends are walking down the street together when my phone light turns on. Mind you I'm sitting in the handicap section no one on top can see me or bottom, so I grabbed my phone, to turn it off and the staff member comes up to me and tells me loudly to my hear with a annoying smile " I need you to put your phone away, we have a no phone policy " okay now... I'm all for the no phone policy but, one: the movie was over, two: I was annoyed throughout the whole freaking movie, that we didn't enjoy it! Three: did I complain to management in this 2.5 hour movie about your annoying employee? NO I didn't. So she brings a manager in the movie to point me out, they both walk away and because I was so irritated I walked up to them both to express my irritation. As everyone is walking out of the movie, their hearing my conversation with Management and people start Whistling and saying thank you we weren't the only ones that felt this way she was so irritating!!! I understand we're in a time we're we need supervision as some people in the theater can become irritating but, not in this matter. People like me will either one ask for a refund, file a chargeback, or I will ask management to take care of the problem when people become annoying while I'm trying to watch a movie! Everyone should do the same! What Management should worry about is annoying a aggressive person like this staff member did tonight and there's where a problem will occur. They say "Safety first" not "annoying someone first". Make some changes and make them quick!!

First time stopping for a movie at this theatre. Tons of patrons for a Saturday early evening showings. Good thing there was a large free parking lot. Very busy. Leather(?) reclining seats were very comfortable. Staff were friendly and polite. Theatre was clean. Long lines for snacks, popcorn, and soda. Restrooms were clean and tidy considering the amount of patrons. Saw Hidden Figures get movie! Well acted, good story line based on a true historical facts, very well presented

Going Over 30 minutes with nothing but previews... gee wiz Cinemark. This sucks. One of the things I Didn't miss about going to the movies.

Clean, A/C cool, and comfy please with good seats, snacks, and kind staff. What else are you going to do in the desert to pass the time?

Love this theatre!! Comfortable seats and friendly people.. On Tuesday its only $5.25

I have to say that this is one of my favorite movie theater in the high desert. I really like how it is set up. You come in and purchase a ticket then grab snacks. The theaters are clean and neat. Like all theaters the food is a little expensive. I am not going to go negative on that subject. However, the food was not as good in the past. The popcorn was kind of stale and the cheese pizza was different for some reason. They didn't even have proper pizza boxes??? Who's doing the inventory these days. I remember the days when Mgr. CJ Wendall was there and he had things in order.

I came to visit my best friend who lives in Apple Valley, and we usually catch a flick and eat whenever I'm in his neighborhood. We came here to watch IT, which we both wanted to see. Had an hour and a half to kill which we did at the Best Buy in the same plaza. It is located in a huge plaza with plentiful parking and many other businesses. The theater was very clean, from the outside all the way to the theaters themselves and the restrooms. I was pleasantly surprised that a ticket for a 3 PM showing on Friday was only 7.25. I also like how you get to choose the seats you want.I got a small popcorn and bottled water for around 10 bucks but they will give you a small cup of water for free if you prefer. I liked how all the drinks including the icees were self serve. I'm not sure if refills are free but I would think they are. The theater was on the smaller side but anything looks awesome compared to the 65 inch TV at home. They have awesome vinyl sofa seats that have foot rests that go up. I don't think the seat back was reclineable. If it was, then I am just clueless. Regardless, the seats were very comfortable and spacious. There must have been at least 8 previews. . kind of ridiculous but I doubt it's the theaters fault. Video and Audio were both very good and the movie itself definitely had us on the edge. I got pretty startled in one scene...I don't think that has happened since the first Paranormal Activity! All in all a great theater at a great price.

This is a very nice theatre, service is great, its not too full, in fact when we took our son on this birthday there were less than 10 people in there with us, nice! HD screens and comfy seats, all good here. My only complaint is the prices at the consession stand, but I am sure it is like that everywhere. Kids popsorn $5 and that bag is TINY! Drinks $5, wowzers but you need popcorn at the movies and they know that, ok for a birthday or special date night, but there is no way else to jusify spending that much!

This is a very nice theater. There was a mistake with my online ticket order and long story short, the manager fixed it for us and gave us free movie passes for the mistake. I wish I would have gotten the manager's name. Very nice and very accomadating. The snack bar people were also very nice and efficient.

27 minutes of previews/commercials. 27 minutes!!! How is this acceptable? Theaters wonder why people aren't visiting as often. Well, 27 minutes of previews/commercials might have something to do with it. Everything else about this theater is great. The movie (Ghost Afterlife) was GREAT! But, I don't go to the theater to watch commercials for nearly a half hour!!! Get your act together!!!

Their internet had just gone down when we got there so they wouldn't sell us any popcorn or soda even though we offered to pay cash. We don't like to see a movie without popcorn so we wanted a refund (we had bought our tickets ahead using the app). They couldn't refund us either because of the internet so they gave us passes. The people who had come in the door right before us got to the popcorn counter before they blocked it. And they were given it for free. But they seriously wouldn't even take our cash. So the popcorn was made and just sitting there and nobody could have it because those morons don't know how to operate without internet. Good Lord, it's called pen and paper and simple cash. Get a calculator if you have trouble. So very disappointed in the two managers and how poorly they handled the situation.

Love the new deluxe seating, staff is friendly and the bathrooms are clean. I also enjoy the midnight releases and the enthusiasm of the "in costume" patrons.

I have never been here. I came to see The lego batman movie. I was very impressed with the seating. Most comfortable theater seats ever. And it was only 9 bucks a seat! I'm used to paying 15 to 20 bucks a seat and sitting in a chair that is hard, squished and people right behind you kicking your seat or putting their feet on the back of your chair. Here there is a large space between all the rows with no contact with the people in front or behind. I found it hilarious that the lady complained she had to pay for her child even though it sat on her lap. So I thought, ok me and my boyfriend and gonna cuddle so close we are only gonna use one seat. Why pay for two? The stupidity is astounding. You spit the child out, pay for it to see a movie or stay home. Anyways this theater amazed me. Loved it. But don't expect freebies if you think having a kid is a reason for free admission. Lmao.

This is one of the over price theaters in the high desert and I'm not really liking having to pick my seat before I get there. I'd rather choose my seat in the theater. Never sit behind someone that just really choose our popcorn super loud and want to move?

OH MY GWAD.......when did this theater upgrade to reclining leather seats...customer service wss amazing. Seats are amazing.you get to choose your own seating.i love that...prices on snacks still sucks but that's all theaters.i usually share with my girls lol....

Great theater. I love the seating and concessions stand. They have all the munchies to go with a great movie. Pricing is amazing for G rated matinees with my toddlers.

They changed the popcorn recipe and now it is bad. last time I went the kettle corn machine was broken what is this McDonald's

This theater sucks, so unorganized. Won't come here again when AMC AV is literally three minutes away.

This is my favorite theater to go to in the high desert! It's not as crowded as others (depending on the time of the day and day of the week). It's greatly located in Jess Ranch. They have matinee specials, $5 tuesday specials, $6 tickets for college ID's and senior citizen discount. Get the cinemark app and earn rewards & also sign up for the cinemark email club and receive offers to use at the snack bar! They recently got new reclining seats in all of the theaters and I'm excited to go soon and check it out.

Great theater...friendly staff really keep the place ultra x-clean...We enjoy coming down frim Big Bear to see movies here.

Honestly I can't complain, best theater in this desert hole all around.. the only complaint is people walking around with no respect bumping into people like they own the joint. Ow yeah and when you get your condiments people, move aside and don't block the soda pop machine!

Great movie theater. Plenty of parking and seems to be new. Comfortable seating and great sound. Staff is nice and they offer many movie selections. Kinda far from the 15 freeway but worth it if you live in the area or passing through like I was.