Elyse L.
Yelp
It's funny to think back to the days when purchasing movie tickets online and waiter service during the film was such a foreign concept. You just had to show up early and hope that guaranteed you a good seat that wouldn't strain your neck. Back then this theater easily would have been given a 5 star rating, but today it lacks in certain areas we have grown more accustomed to.
If you were to compare it to a typical theater (such as Cinemark), then I would give them 4 stars. If nothing else simply for the reclining chairs, bar, ability to reserve specific seats online (though Cinemark still has the advantage of matinee pricing), and more menu choices. They have 6 different flavors of popcorn here alone! (butter, light, caramel, spicy chili, Cheetos, and Tuxedo).
Pricing is what kept me from giving them an additional star. An adult ticket ($11) is about what I pay for one at Alamo or Moviehouse, but with those I get waiter service directly to my seat. The concession costs are nearly criminal. I paid $15 for a large soda and bland medium butter popcorn. At other theaters I can pay $7 and get a warm bottomless bowl. Their soda machine is self serve, but they have a ton of options which was pretty cool. For example, I got Coke Zero and they had about 10 add on flavors too like cherry, vanilla, lemon, lime, raspberry, etc.
The theater itself was extremely clean and my showing was practically empty (middle of a Sunday during the Cowboys game). I almost had the whole room to myself until two ladies came in right before the previews started. (dangit) ;-)
The chair was comfy and overall I enjoyed my experience. Originally I had purchased a 12:10pm ticket, but something came up so I called to ask if they could move me to a seat for the next showing. I checked online first and saw that every spot was still open so I didn't think it would be an issue. They were nice about it, but said they were unable to make that change over the phone and that I would need to come by in person. A little annoying, but it is what it is.
Next time I think I'll try a flavored popcorn to see if it's any better than their plain butter. I wouldn't waste your money on food or drinks here though as they look mediocre and are too pricey.