Kristy D.
Yelp
Today I went to see a movie with my mom, my son, my daughter, and my three nieces.
We all ordered drinks and something to eat.
We've always loved going here in the past, but today's experience was bad. We arrived half an hour before the movie and ordered our drinks. My High Noon came out the quickest; the soft drinks that the kids ordered took at least 15 minutes. We then ordered food- We ordered a truffle burger, a chicken, avocado, BLT, an all American cheeseburger, chicken and waffles, pretzel sticks, and the kids meal.
While the order was not small, it's not inexpensive. Three of the six orders came out about 25 minutes after ordering.
The fourth took 35 minutes. The fifth arrives 45 minutes later. The final order had to be inquired about or else I think we wouldn't have received it. The last order was for my son, and I felt terrible because he sat there hungry for the first hour of the movie. We also asked for refills on the bottomless drinks and we had to ask several times to get the refills.
The last two items that came out were new items on the menu: the truffle burger, and the chicken avocado BLT. For such a long wait, they were not good.
It was extremely frustrating to watch other rows of people row after row get their food while we sat hungry. It was also frustrating that we could not get any server's attention without the button. We press the button, but you have to wait in the dark until they arrive.
It was not busy. It was a Tuesday. And we specifically went to lunch showing for the good food that we had had in the past. This was incredibly disappointing and for $150 spent, it was not worth a quarter of the price for the experience we got.