Nina Y.
Yelp
I will NOT recommend to use them at all. First, they asked me to sign an agreement which requires me to buy all furnitures from them. I am glad that I didn't agree with that as their choices were so limited and there were not have any furniture I liked. Second, I paid $1000 for a design services. The first draft was so bad that I had to tell her what I liked her to consider and incorporate. In the end, I don't even have a portfolio handy for what I paid. Third, the design is only conceptual, and hard to achieve because it was either too expensive, sometimes double the price from other vendors I selected myself, or the actual piece is different from what they proposed. I paid almost $5000 for an ottoman with glass top but the actual piece looks different from the picture Ashley sent me. When I asked her to explain, she said it was only conceptual. What a ridiculous reason to fool a consumer !! Her attitude is so bad and arrogant.
I cannot imagine who would work with them. A lot of high end furniture stores provide design services for free and they have many furniture to choose from. This was certainly a bad experience for me to share.