Circle V Meat Co

I brought a cow in for butcher because I was in a pinch and they had availability. Upon first arrival I was not impressed with the facility. I was chipper and optimistic while talking with the kind young receptionist, and while discussing what I wanted, the owner lady over heard and snapped some rude and snarky comments at me. So I reassured her by directly addressing her concerns with my request and I complied. I requested specifically that I wanted several parts of the animal reserved and they took physical note. They then directed me where to drop off the cow. I drove my truck and trailer around back and was mortified by the uncleanliness and lack of organization. There was no signage, no person to help, and the whole area was disgusting. We unloaded our cow, and it slipped and almost fell due to the amount of liquid feces on the concrete floor. I then came home and filled out the cutting instructions which are very rudimentary and non specific, with no place to write down any extra notes or concerns you would like to be considered. So I texted my specific requests for the parts of the animal I wanted to be kept in tact and how I wanted it packaged. This was per what the receptionist said to do. I never received a confirmation about these requests. Flash forward 2 weeks and I get a call my beef is ready. I go to pick it up and I walk in and the receptionists greet me warmly. I pay for the bill and they say go out to the semi trailer and get your beef. A gentleman met me and helped me load it into my truck. When I got home and inventoried all of what was returned to me, most of my special requested items were not included. These were the kidneys, and fat, trotter bones, and spleen. The beef is paper wrapped, which I prefer vacuum, but it is wrapped well. I got a large variety of cuts and a good amount of ground beef. I would recommend to Circle V several things to improve their business: Start vacuum packing your meat, it is much more professional look Have more thorough cutting instructions, especially with an option for additional notes Confirm the cutting instruction prior to cutting it(you have 2 weeks from drop off to the time of butcher which is plenty of time to confirm) Have signage and help for drop off of animals Clean your drop off area daily(or more), and have clean water accessible to the animals Speak kindly to your customers when they are asking questions and trying to get information and learn about you I know I could have been more diligent in following up to receive the specific items I requested, so I am partially at fault for that one. However, to keep customers satisfied and happy, the butcher shop should go above and beyond. Needless to say it was not the worst experience, but it was not the best. I will likely not take another animal here unless it is my last option like it was this time. Thank you Circle V for the experience, I hope you listen to your customers and strive to make improvements based off of the given input. Update: I got to the end of my cuts and saved my brisket for last. When I opened the brisket package I was surprised to find that it was only the brisket flat and that they had rolled it and then packaged it. I found that interesting. However, they had already cut all the fat off. There was no fat cap. This was understandable slightly. But what really got me was the brisket was covered in cow hair… These were inspected cuts. How do you get cow hair all over the brisket? It is just unfathomable to me how this happens and it makes me sick thinking about what the butchering conditions must be like for these to be the case.

the lady with the short hair in the office was exceptionally rude. she interrupted me mid question to start lecturing me when i was going to ask if they used antibiotics on their cows because i knew they did on their pigs. she lectured me on how i wouldn’t let my child suffer if she were sick, why would i let a pig? she was beyond rude & belittling. all i was looking for was a yes or no answer to if the cows were treated with antibiotics & all i was going to respond with was “ok” no matter the answer. first off, a pig & a child are not the same. second off, i wouldn’t want a pig to suffer & would treat them with antibiotics as well. but personally i wouldn’t sell them for human consumption after antibiotic use. after getting lectured for a simple question, i kindly told the lady it was just a question & i wasn’t attacking her. she then told me how she gets attacked all the time for that question. just because others haven’t been kind to you in that situation, doesn’t mean you need to be rude to those who asked you the same question in a kind tone. they also brought my meat to my car in TRASH BAGS. absolutely unprofessional & cheap. i called awhile ago asking if they treated their cows with antibiotics & got told no. so when i double checked today, i realized i had been lied to & they do use antibiotics. i wouldn’t have purchased a cow with them if they were honest with me to begin with. like a previous review stated, our cow also is majority bone & fat. barely any meat. then another review also stated that the owner lady was snappy to them, so obviously my unpleasant experience with her is not an isolated event. i think this company needs to work on professionalism when it comes to customer service & packaging, along with honesty.

Very disappointed in the quality of cuts. I took out a roast for Sunday dinner, I weighed it at 3 lbs. when the meat was done I just had to cut it. Wow was I extremely angry. My roast was over 2 lbs of bone and fat. Most all the cuts were so much bone and fat. Stew meat is 50% fat. I was so disappointed I paid for mostly bone and fat. Where was the meat?? The T-bone steaks were cut perfect, as was the brisket. The hamburger package was good, but when thawing out put on a plate, the blood that comes out of the pkg is insane. I wanted the liver oh normally people don’t want that. It was on my request. I bought and tried Circle V a couple times and I will not use them again. I feel they keep more of my meat than what I received, I got so much bone and fat. Wrapped in paper you don’t know what you have until opening up cooking and having to run to KFC in order to feed the family..

Absolutely love this place! I have had soo many pigs come through here and not once have we ever been disappointed. Great customer service as well! Thank you for being such a great business!

We always have a phenomenal experience when we work with Circle V. They are honest and have stellar service!

The staff was very friendly, can't wait to pick up my Hog/Pig in the next few day's

Been going here for 40 years. Best beef and service, various cuts and custom.

I have bought 1/2 a beef from Circle V nearly every year for the past 20 years. They are great to work with and their meat is the best. I did try a different shop one year and regretted it because I got beef that tasted like sagebrush. I’ve only had quality beef from Circle V.