Christine H.
Yelp
Let me start my review with the fact that my husband and I have visited Citizen Vine a total of 4 times, our first time was in November and the last being last night, Saturday 2/10/24.
We truly have given this establishment enough opportunities to turn us into long term customers, but that will not be the case.
I could give a detailed review of each of the four visits, and the minor issues we've had with each, but I will just try to keep it simple.
I will, as I always do, start with the positives. This is truly a darling little place, with welcoming decor and lighting that has a rustic/industrial feel. I appreciate the softer lighting elements and the music being played on the quieter side. Also, they have a great wine selection that is served in beautiful glasses.
Secondly, Bree has been our primary server twice and was always attentive, friendly and welcoming.
Now for the main reason we will not be returning. I understand this is primarily a wine bar and I have no issues with the wine selection or pricing. That being said there is a serious issue with the food consistency and quality control coming out of the kitchen. We've had issues with some of the food items but the most glaring problem has been the "Detroit style" pizzas being served to us with burned crusts. I understand these are denser pizzas that might take longer to cook but food should not be served burned. I will say that both times this occurred, including last night we did not complain. Yes we could have said something and possibly had them remade but we did not. We try hard to be gracious customers. The first time there was some burned parts of the outer crust which we just didn't eat. I did not fully realize how burned our entire pizza was from last night until I went to reheat today what we brought home. Not only were the edges burned but the entire bottom was too. If I had looked at the bottom of the pizza last night I certainly would have said something. I'm just not ok with spending any amount, let alone $20 for a small 4 piece pizza that is burned and black. Like I said we have had some other smaller issues with some of the food we have been served but this by far was the biggest. Actually this new pizza menu item was one of the main reasons we came back for a 4th time. Even though our 2 pizzas were slightly burned the first time, the taste of these pizzas was amazing.
On a side note, when the chef has delivered our food to us, which is a nice touch, he was always very nice.