Bryan L.
Yelp
First off, the staff is on point and excellent. Second, the new management is less so....here we go. There is not even one place (online or otherwise) that has correct hours. If it were just Google, it would be one thing, since they are beholden to Google to change it for them, but their own website is wrong, as well as even their DOOR! The manager has been told and he gave excuses, all while driving customers and regulars away. They aren't even consistent about when they do close- it is at their whim. Tonight, we called at 9:10 and asked when the kitchen closed and the bartender said full menu until 9:30 and after that, cold sandwiches and fried foods. We showed up 14 min later at 9:24 and the SAME bartender said sorry no food at all and just drinks. So they tell you one thing, and you plan your evening around it and then just back out and say sorry tough shit for you. Their kitchen closes earlier than any in Manassas. We have been literally there at 9:50 on a Friday night and actually yelled at that we NEED to get out within 5 minutes. That same night, we managed to get our order in before the cutoff time (another instance where we called ahead and they told us one thing and then it changed when we showed up before the stated time), we both ordered wings with Buffalo sauce. The wings arrive about 8 min later (5 min after kitchen closes) and one order is orange and obviously buffalo like always, and the other is glossy and brown and obviously BBQ, so we said something and she told us we were wrong. We asked for the correct thing and she said sorry tough luck the kitchen is closed. It had closed five minutes prior and nothing had even started being cleaned....and they had brought the wrong food! Every time something happens, we are told sorry can't help you. No one ever even tries to make it right or make any effort to fix the issues. They also fired their best, long time bartender and great manager. Please fix this issues, treat us customers better and bring back Amber and Charlie!!!!!
Sincerely, Your Neighborhood Patrons (and now former regulars)