City Tower

I lived in this building for 3 years and my experience ended in the worst way possible. When I moved out, management kept my entire deposit. After years of paying rent on time and taking care of the apartment, this feels like nothing short of a scam. Be extremely careful if you plan to rent here — they will find a way to keep your money.

We had a very disappointing experience with the leasing office at Brooklyn City Tower. We applied for a unit and made it clear from day one that this was the only unit we were interested in. We were told we needed to either use a guarantor service or submit proof of parental assets. We chose to provide financial documents instead. First, we submitted a Chinese bank statement showing over $1 million in assets, which the office said they couldn’t verify. Then we submitted a Swiss bank statement — still well within the requested time frame — yet we were told the unit had already been leased to someone else. The leasing office was fully aware that we were working on providing financial verification, and they had assured us the unit was being held pending those documents. Their behavior makes it feel like they were never genuinely considering our application and were pushing applicants toward the guarantor company instead. It feels dishonest and like a coordinated attempt to pressure tenants into unnecessary third-party fees.

Wonderful staff! Especially Monique, very friendly and informative made us feel at ease so quickly. Would recommend!

This building has bed bugs and is really sketchy about disclosing it to prospective tenants. The longer story is that I was a prospective tenant who was about to sign a lease here last month. I only find out while I'm signing the lease that the building has not only had at least 3 incidents of bed bugs in the last year, but that the most recently affected unit (that had an incident within the last 2 months if not more recent) was literally on the same floor as the unit I was about to sign. Getting information and transparency about this was like pulling teeth, which I originally chalked up to busyness but now suspect that it's an attempt to cover it up as much as possible. For example, I was originally told I could bring in a bed bug dog *at my own expense* so I could have peace of mind before signing a long term lease -- they all of a sudden changed their mind and wouldn't allow me to do so. I ended up walking away from the apartment then. I am really annoyed they took my application fee and refused to return it despite their lack of transparency upfront. Further, them dragging their feet on this whole debacle meant I also missed out on many other prospective apartments because I thought I was going to move forward with City Tower. Incredibly unprofessionally handled, and perhaps something more sketchy going on. Do your due diligence / ask questions!

I lived here for 8 years. I loved the staff, the building, and my apartment. The rent did increase a bit over time but not out of line with the neighborhood. Fantastic location in terms of everything. I'm missing it alot now that I've moved 🥲

I really appreciate it!! Two staff members standing in the lobby at 10:30 p.m. on July 20，I had a nosebleed, and there was blood on my hands and face, but they were not afraid that I would get dirty there. Instead, they took me to the bathroom and taught me how to stop the bleeding. Thank you very much, gentlemen.I like here！

Building is nice but the leasing agency has no limit to what they consider a reasonable rent increase, they just don't care about maintaining tenants. Be warned that it will likely increase 30-40% after a year and as a result people move in and out a lot.

Unprofessional management office, they violated the contract; after I had already paid the guaranty fee, they suddenly notified me that I couldn't move in on the contracted date without any appropriate reason. REFUND MY $20 FOR APPLICATION.