Dolores L
Google
Thank you for allowing me to give and express my assessment of Citymeals On Wheels. I have joined recently.
Still not quite sure just what day/time I can expect a Delivery. The Delivery Person is very nice, but he often leaves very quickly, and I am not sure if he speaks English.
Of course, that may have some consequences as far as appointments being set or what has already been set up.
Whenever I've tried reaching anyone at Citymeals On Wheels, there is No Answer, just Voice Recordings, No Person to talk with, and always need to leave messages, and then sometimes not hearing back from anyone for at least a day -- sometimes more.
As far as the Packaging goes, I am fortunate enough to be able to maneuver opening the packaging. Some elders are not as fortunate, and in some instances, it's difficult to open the milk containers, butter, bread, often needing the use of scissors.
Additionally, lots of Plastic Bags (environmental issues) are used for the milk, bread, fruit, etc.
On that note, and this is most important, I think there's too much food for one week for one person. I am not a person that ever wants to waste food.
I brought this to the attention of someone doing a survey from the agency who reached out to me recently. I was told unfortunately, there's nothing that can be done about that, and that I should give the food away...
Very bad solution in my opinion, to a packaging/distribution problem, and it seems there is a simple remedy, especially with so many people going hungry!!
The Quality of the Food:
The Tangerines are not even edible. They're tiny and dried up. The Apple Juice is not so good as far as sugar content, and I usually don't drink Apple Juice or any other juices. (I believe the AMA or the Nutritional Council has stated that Juices contain too much sugar, and are not good for people who are diabetic or pre diabetic)
The Orange Juice tastes like Grapefruit Juice.
The Fish n Veges can use some flavoring, and the fish is usually below par.
Please also understand that I am very grateful for the help, but hope that with this Post, Citymeals On Wheels will objectively and considerably address the issues listed, and really try working on better and meaningful solutions. Thank you.