Claire's

Shout out to Raven at the gov square Claire’s! She was so kind and patient with my 6yo getting her ears pierced. Raven was awesome and she did a great job

We took our 4 year old daughter to get her ears pierced today and I just had to get on here and leave a review because of our exceptional experience. Our daughter was so excited to go originally, but once we got there she began to cry and was so fearful and totally had changed her mind about the whole thing! Ms. Nikki and Ms. Angela the two ladies working were just amazing. They were so patient and went above and beyond! The store was extremely busy and honestly they needed more staff, but those two ladies handled it with such calmness and were so sweet to take their time and make my little girl feel at ease! She ended up getting her ears done and the whole store applauded her bravery. I absolutely would recommend this location to anyone I know and I hope these ladies feel appreciated bc they are truly appreciated by this mam!

I would like personal give a shout-out to the managers that was so helpful to my and my teenage son piercing. Thanks again from a trying Mama you girls rock!

Not trying to be a Karen or anything lol, but I walked out of here this afternoon after wanting to get an ear piercing. The associate was so obviously high and did not try at all to hide it. After waiting a few minutes in line for my piercing, I decided it just wasn’t worth it since I honestly didn’t trust her to do the piercing in her state lol. Pretty frustrating

Worst experience from a store lady do not have customer service skill at all. Someone need to teach them how to talk to people

I went into Claire's looking for something as simple as a ring sizer (something to make my ring more snug) and unfortunately I was unable to find it. Good thing there are associates right? WRONG! I wasn't sure where to find it or even what they looked like, so I asked the associate that was working the cash register on September 27, 2020 for a little assistance. She was an African American woman and her name started with a M, I really hate that her name has slipped my mind, however; from the moment I approached her till the very last moments of my transaction, she showed absolutely no interest in her job , let alone assisting me in finding one item. I'm usually not one to leave negative reviews but she was disgustingly rude. By the time I left the store, I knew I wouldn't be returning.

Where do I even start... So I had just walked into the store to look at nose rings. Not even 30 seconds after stopping to look at the jewelry, the store clerk pulled me aside and told me to leave. I asked why, she refused to explain and kept cutting me off when I tried to speak. She never accused me of stealing or any other thing, only said "we don't want you here" Obviously this was a little off putting and confusing, and when I tried to ask what I had done wrong she refused to elaborate, and instead starting raising her voice threatening to call security. I actually spoke to mall security after this, and they confirmed I had done nothing wrong. They had no right to ask me to leave or treat me the way they did.

I love Claire’s! I got my second hole in my ears done by them! Perfect service. Everything here is great.