Thomas Siekmann
Google
I attended the Executive Health Program in December, 2020. My attendance was predicated on my desire to have specific medical issues addressed, along with a general physical examination. While several appointments during the general physical were pleasant and helpful enough, I was not able to see the doctors that prompted my need for a visit, and one doctor in particular was abrupt, rude, and extremely unhelpful (Dr. Khan). The scheduling department "promised" that they would schedule the appointments I found important during my time when I would already be on campus (rheumatology and endocrinology). To my dismay, I was not scheduled for appointments with my doctors of interest as the scheduling department couldn't make it work - I do not live in Ohio and made this trip specifically to have my medical problems sorted out (spent 2 nights in a hotel, paid for airfare, food, etc.). This trip was planned more than a month in advance, yet the scheduling department only made inquiries for appointments a few short days before my arrival. I was later told (after leaving Ohio) that the reason they couldn't find me any time slots was because these departments are typically busy and appointments fill up quickly. However, the scheduling department (or any rational individual) should know that's what you get when you wait until the last minute to try and make something work... I got the impression that this program in particular needed to fill time slots and collect checks/insurance payments, regardless of whether the patients medical concerns were addressed. This hospital is supposedly known for excellence - I did not find that during my visit. My time and money spent here was a waste and I would not recommend to any serious and busy professional that needs their medical issues identified and/or addressed.