Cleveland Clinic - Crile Building

Had a GI procedure done today, everyone was fantastic! Shout out to Gretchen, Angie, and Dennis. They were great! Same with my whole care team! Highly recommend!!!

Great experience here! The nurses and doctors are extremely nice and knowledgeable. Much better than the doctors in my area (outside of Cleveland). The building was super clean and modern. So many maps to help you figure out where you need to go.

DISGUSTING PLACE !! You’d think being cleveland clinic they’d have standards but they don’t. We’ve been waiting for over 45mins I am currently writing this as we are still waiting. All for them to schedule us an appt. So we went to see the doctor once we were done, we were taken to another area TO SCHEDULE ANOTHER APPT TO GET AN EXAM DONE. WAITING OVER 45MINS TO SCHEDULE AN APPT. And so I kindly approached the desk to notify them that we’ve been waiting for over 40mins TO SCHEDULE AN APPT. They were so nice they went to go check and I over hear one of the ladies say “well they can wait”. Like what?? What kind of system does Cleveland clinic run that you wait over 45mins TO SCHEDULE AN APPT. Are you guys serious? The lady that helped us was nice but this system is so embarrassing for cleveland clinic wow.

Most off your care teams doctors and nurse practitioners will call you in person if you request certain cpn's have their own opinions but they have to file their doctor's orders and they listened to other doctors judgements on judgement called for who you bring with you to your appointment and my long history with this establishment there has been many mistakes and then if they get anything from an outside source wondering about your condition it turns into a conspiracy not a joke . And those little boards they give you in the beginning of your appointment there nothing but trick questions . Be careful what you put down in my experience I wouldn't even use those because my care is getting worse as I feel better and get to primary condition in primary shape they strip me up all medication that helps me and want me to start from scratch done with that been through it for you two and a half years and I tell them I am all right at the moment and they insist I'm switching medications I am not comfortable with and they push it and push it on you be careful if you continue to go to this first off I wouldn't get primary Care through them and then your primary care has to listen to the rest of the conspiracy conspiracy you think maybe expanding in a little bit but go and look at your own records and see how you feel and tell them how you feel and you will see if it doesn't happen to you I guess you're the lucky one.

Beautiful outpatient facility at Cleveland Clinic Main Campus. The interior is always nice and clean, and the marble floor and high ceiling entrance makes for a relaxing environment. There is also a lot of natural light too. Great place to receive world-class healthcare!

The parking here is nuts and with all the money Cleveland clinic makes you would think they would vouche tickets for their patients. But no $10+ to park is a freaking waste. I hate scheduling here this is why no one likes coming down here unless they’re on the bus line. And don’t let you already be paying no a pretty decent amount of money just for procedures or visits. It’s sick asf avoid as much as possible. And finding your appointment on time in this building is a freaking maze. Get dropped off and have them go else where instead of being ripped off

Extremely disappointed with my visit to Cleveland Clinic . I've been feeling sick for 10 years. My quality of life has been terrible. I've had local doctors tell me that Cleveland would be the solution. That they are the best of the best, and they would help me solve this decade long issue. I even had a doctor who has assured me that Cleveland would be my best option. And to put all my focus into getting in and getting there..which I did. Traveled all the way to Cleveland, Ohio and not a single test was done. No scheduled follow up. Spent a lot of money to travel to Ohio, find accommodations...even my dad took time off work, so I wouldn't have to travel alone . All to basically be told what my doctor in my home state did, was good enough. I feel really hopeless and just sad. Maybe I put to much hope into Cleveland. But I was quite surprised at the lack of care I felt here .

I have been to many Cleveland clinic buildings and appointments. This is by far the absolute worst customer service I have ever received. They have no awareness to preferred names and information that everyone can see on your chart. I was constantly deadnamed and misgendered multiple times by the receptionist at the desk and in the lab. Obviously when the rest of the facilities were training their people on how to deal with customers this place did not. I never felt so insulted of disgusted as here. Thankfully the doctor is the only one with a brain at this facility. Next time I am scheduled here, I will not be attending because clearly the moral and ethics that the Cleveland Clinic stands for are not applied at this facility.

GPS to the Crile Building. The parking lot there is by permit only, so park in the garage across Carnegie Ave. You will pay a few dollars by credit card. The sky walk across to Crile is on the third level. After walking across the Crile Building is at the end to the right. Note: That is now the 2nd floor. Information people are there if you need help with directions. There is a cafeteria just beyond the elevators. Finding the doctor's office was really easy, tho the campus can be intimidating.

Treated promptly with dignity and respect. Love the Cleveland clinic! Smooth running with coordination between all -- amazing!