Alan B.
Yelp
Where do I begin when a a visit is so egregiously poor? Perhaps we should list some of the issues. We arrived during happy hour and selected seating which offered some shade. There is very limited shade on this rooftop venue. We were seated quicky by the hostess and the waitress brought us water. OK, that was good. Then the issues began:
1. The menu is provided by QR code, they gave us the wrong QR code, had to bring us a different QR code menu, repeating the selection process.
2. Only offered two happy hour wines, a cabernet, or a sauvignon blanc. The waitress said the sauvignon blanc was very sweet, so that was not an option.
3. I ordered the cabernet sauvignon. It was literally hot. Did they leave the bottles in the sun? We returned it for a chardonnay.
4. Thus, they only offered two cheap happy hour wines (they didn't list the names), and neither was a viable option.
5. We ordered pizza, it looked and tasted like a supermarket frozen pizza. I took a bite and left the rest, two pieces remained uneaten between our party of four. The waitress didn't ask about it.
6. We ordered chips, guac and salsa. It was basic and fine, like what I might buy at a grocery store. It's difficult to make chips and salsa taste bad.
When the check arrived, everyone thought it was high for what we received, about $120. We then headed over to the Ragtrader, and had an awesome experience, great service, great food (4 small plates and 4 drinks) for $137. My next review will be about a great dining experience at the Ragtrader.
Come up to the Cloud Social if you want to spend a lot, for mediocre service, expensive drinks, and terrible food. That was our experience. One star for sure.