Club Med Pragelato-Sestriere - Italian Alps

Family oriented ski resort with good drink and food opties, next to the slopes. Not very good value for money in my view. Pro's: mostly friendly staff, great food options with big luxury buffers or a la carte (reservation required). Food was nothing but excellent the entire stay, also nice off site in piste lunch options were included which is great if so you dont have to leave the Ski area you're in for lunch. Drinks and snacks also excellent. Great slopes and plenty to see, not busy on the pistes except for the weekend. Ski lessons (more guiding them teaching for advanced skiërs) included in stay and shuttles to and from airport. Ski equipment for rent, not the cheapest but oke price. Cons: Quite pricy for what you get, rooms are not really special and my room at the back of the resort had no functioning WiFi and a local dog barking for hours at night (farm dog or something not on the resort so staff couldn't do anything about it). Baggage handeling wasn't great, they lost by bag for 2 hours and leave your bags in front of your hotel door rather than placing your luggage inside. Had I known they would leave it unattended I would have probably kept it with me. Staff was not super helpful here. The first ski instructor teaching the English class hardly knew English. I switched to another class which was fine, however they only guided you through the areas, tips / technique exercises were only given very occasionally and after asking. Overall not impressed for the price but if you want to be completely taken care of and value many high quality food options this could be something for you

My husband and I had an amazing week at Pragelato ClubMed. While our room access was slightly delayed, any inconvenience was quickly forgotten thanks to the wonderful staff.|Hugo’s welcoming demeanor set the perfect tone for the stay. In the busy restaurant, Steven was impressively attentive, constantly on his feet to manage the high volume of guests. |The real highlight of our trip was our time with Luca Manzon, our ski instructor and guide. He was incredibly watchful and attentive to each person's needs, skill level, and energy, expertly adapting the plan for the next run. He was not only a great technical instructor, but a passionate mountaineer, who shared stories of the peaks and valleys, explained the changing quality of the snow throughout the day and made skiing not only a fun activity but an exploration of the Alps. He brought us to the ski runs with best visibility, best quality of snow, and fewer crowds. With his love for skiing, warm-hearted approach and wonderful sense of humour, he made everyone in the group feel comfortable and connected. |Thank you, Luca, for creating such a memorable and enriching experience on the slopes of the Alps!

After a fantastic week at Club Med Pragelato — this place is the real deal. We came a bit cautious after reading mixed reviews, but honestly we found this place to be amazing all around. The village is small, cozy, and genuinely beautiful, feels like a real live version of the town in Disney’s Frozen, really charming. Après-ski in the lounge is perfection: tea, snacks, hot chocolate, often live music, and a super warm, homey atmosphere. Easy to lose track of time there. Staff were extremely conscientious and super nice at all times, rooms spotless and comfortable, and our connecting double room was perfect for a family of five. Relaxed, charming and beautiful, would definitely return.

GO David was very helpful, attentive, and easy to reach. Our ski instructor Marco was highly experienced and very sensible in his approach. The children’s ski instructor, Dory, was excellent at her job and very professional. The reception staff also did their best to be helpful. However, the hotel’s interior layout is quite confusing and challenging. Signage is insufficient, and the overall design is neither guest-oriented nor practical. The kids’ club was disorganized; during the first two days, the welcome process and rules were chaotic, making for a tiring and frustrating start to the stay. Overall, the hotel appears to have suffered from a lack of investment. This was my third Club Med property, and I had not experienced this at the others. Staffing levels were inadequate. While the rooms were clean and warm, the bed linens were very old, and the mattresses were overly soft and worn. For a ski holiday, having a bed that properly supports the body is especially important. Unfortunately, unless significant investment is made in the property, I would not consider returning.

We had the most amazing time at Club Med Pragelato Sestriere. While all the staff were incredible, I would like to say a very special thank you to Andrea, our ski instructor, for all of his patience and instruction. He is an incredible instructor. Apparently it was his first season but I would have said he was a seasoned professional. Secondly, a very big thank you too all the staff and management who were incrediblely friendly and helpful. We had one night where the guests above us were not very curtious of the guests below or around them, making alot of noise and being very rude. When I informed the staff they went out of their way to assure us that it wouldn't happen again and it didn't. My biggest thanks must go to Omer, who worked behind the bar, he was incredibly kind and friendly. He also hand crafted the most amazing cocktails - one of witch he named after me as I ordered it the whole week. HE even taught the other bar staff how to make it so that they could make it for me if he wasn't around. Finally, while we don't have kids, I must add how impressed we were with the kids club and the dedication of the staff to keeping the children entertained. Big thanks all around!

Club med in Pragelato is a lovely place to stay. The unique way the rooms are assembled as a village of chalets is charming and we liked it. Great food and staff all v nice. We made quite a lot of friends on the holiday and I thought the atmosphere was great.||The downside is the ski area. You can get long queues during busy periods especially at the cable car that serves this club med - and the lifts didn't always seem to be working properly for us! If you get the cable car there is only one 'blue' run to access the rest of the ski area which is a blue run in colour only, with some narrow steep bits that upset my wife and kids a fair bit. And then the queues can be quite bad on the next lift up. After that it's great - if you haven't spent so long queuing that it's now time to turn around and go for lunch with the kids!

My experience was horrible. This was from the moment we arrived at the resort. There was no clear communication as to where we should check in and what was the process. After figuring out where to go, while waiting, the check in staff completely ignored me and served other guests who arrived after me. During the stay, the communication was terrible. There was a complete inability to speak English and assist with a simple questions as to how to book a taxi to Sestriere or where to catch a bus. Two examples will suffice. The kids club people could not communicate with us - they would answer two diametrically opposed questions with a "yes" clearly indicating that they do not speak English. We therefore did not feel comfortable to leave our child with them. When leaving the resort, the person assisting with the bags could not speak a word of English and did not assist us to gather our bags. I had to move my own bags with Hugo who assisted belatedly. I was terribly disappointed.

Seriously, such an incredible week we had the best time from start to finish 🔆 The vibes were on point and we met so many cool people, both guests and staff.|​Huge shoutout to Mathis he’s a legend. He came to vibe with us right away and really made sure we were having a great time. He made the whole trip so much better. Thanks for everything, we’ll definitely be back!