Louise L.
Yelp
**DID NOT EAT THE FOOD - SERVICE ONLY REVIEW**
My fiancé and I are visiting Charleston and had reservations for two at 7:15 PM. We specifically requested a booth or window seat... if possible. We arrived at 7:05 PM, checked in, and patiently waited for the hostesses to seat us. FOUR parties arrived after us ( a party of 6, 2 parties of 2 and 1 party of 4), some without reservations or with reservations at the same time we had scheduled, and they were seated immediately (we stood next to the hostess stand so we heard/saw everything). We waited next to the hostess stand for 15 minutes after our reservation time and 30 minutes in total (from the time we arrived because we got there earlier than our reservation).
The hostesses were very rude and dismissive. Eventually, my fiancé, who is much more polite than I am, approached them (on my request) and said, "Hey, we checked in a minute ago. Just wondering how much longer the wait will be?" I refrained from speaking. I give completely honest reviews - this is my unfiltered truth. Anyone can see, I generally give favorable reviews because of my positive experiences, but this was EXEPTIONALLY bad. After speaking to the hostesses, they DEBATED who would walk us to our table, which was just a foot away from the hostess stand. It felt quite insulting.
We didn't get a booth or a window seat as requested. Instead, we were seated at a small two-seater table between two other tables, which made for a super awkward dining experience! The girl sitting next to us kept staring, making us uncomfortable and she was very indescreate about it... the hostess even commented on it to her friend, (we were within earshot of the front desk).
Since we didn't get the seat we requested, the hostesses we so rude, and we would be uncomfortable the whole time for a subpar seafood resturant, I told my fiancé that we couldnt spend money at a place like this. He informed our very polite server that we weren't feeling well and wanted to leave. She kindly offered us water, which we declined. She was the most accommodating person there. We left feeling embarrassed and still hungry. For such a beautiful part of town, this experience almost ruined our trip.