Hannah F.
Yelp
While Chatime may be king of boba, Coco is indisputably the king of teas. Their matcha is the best in the city in my opinion-complex and flavorful but not overpowering. Their matcha milk tea is the perfect combination of creamy and sweet at the 50% sugar level. The boba is a bit chewier than I would prefer, but still quality. I also added pudding to mine, which was soft and flan-like.
Their classic milk tea has a bolder tea taste and is less creamy than Chatime's. In Coco's milk tea, the tea is the star and the milk is just a supporting role. I prefer the Chatime milk tea, but I can see how tea connaisseur would love this milk tea for the high quality tea flavor.
The only really negative thing I have to say is Coco's ordering policy and staff attitude. When we arrived, we were confused about the ordering system and tried to open the door. It was locked, and the stall merely stared at us and gestures for us to go away rather than explain anything.
When we finally placed our order (no calling to order either), we waited about 10 minutes outside. The only ways to order are through their app and their website. When the employee finally brought our drinks out, she didn't say a word to us and rushed back inside to lock the door, as if afraid...? Also, Coco just leaves drink orders outside in two giant cardboard boxes on folding tables, with no verification of customers or anything... I think they could be more secure with their takeout system and at least be present to verify the order accuracy. In this regard, Chatime's customer service has them beat as they use a google home to actually talk to their customers.