Cocolini

While the ice cream has a great flavor and texture, and is incredibly enjoyable, I couldn't give this shop the 5 stars I usually give to everyone else. Any self-respecting ice cream shop offers its customers the chance to taste the product before deciding what flavor they want to get. This place is one of those exceptions where they'll say no to you, even if there are already people in your party who are consuming and paying with money in front of them. Personally, I like helping businesses thrive, because in any business there are always people behind the scenes working hard to see it flourish. And I think most people feel the same way. But, have you ever stopped to think why, to this day, absolutely no Cocolini in the Las Vegas area has even 3 stars? You guys are clearly doing something wrong. This is the second Cocolini where I've been denied the chance to try a flavor before deciding. The first time, I didn't buy anything. The only reason I ate something this time was because the person I was with invited me and insisted. Otherwise, I would have continued on my way without spending a single dollar of my own money here.

First they won’t let you try so kids might end up with flavors they don’t like. Second, it’s absolutely rude to be on the phone (petite lady using headphones) while taking someone’s order that’s just plain disrespectful. And lastly, she was annoyed that I asked for an extra spoon even though we ordered enough for our party! There was a gentleman that wanted to hand it to us but she told him to stop and handed us a tasting spoon lol the flavors are not bad but in today’s climate service is everything, doesn’t matter how good your ice cream is no one is coming back to deal with your attitude !

Be aware! They said my card didn’t pass and they charged me twice, one that’s day and another one 3 days after, both with different amounts! There is no phone number to call to claim it! Although the ice cream is great!

At least fill the cup for $11 It doesn’t look like they sell much or are they saving for?

Great illy coffee ☕ and cappuccino! Shared a turkey 🦃, egg and cheese on an everything bagel! Highly recommended! Came back for a night cap gelato! Mango and rocky road was on tonight's plan Very tasty! Highly recommended for a night cap! Tonight there were 30 DIFFERENT flavours! Comes in a cup, cone and even a puffy waffle 🧇 cone!

If I could give this place a negative zero I would. We were walking around the strip and my 10 year old wanted ice cream so we happen to be close to this ice cream place. We got 3 medium cup. Ice cream was overly sweet. My 10 year old was eating until he found a piece of string in his cup so I brought it to the counter and show the lady that work there and told her. She looked and felt the string and said " it's ok m'amm it's just plastics from the cup". I told her it doesn't matter my kid could've swallow it and who knows what's gonna happen. But she keeps saying it's OK. Didn't apologize or offer a refund or get us a new cup. The workers don't wear glove. PARENTS PLEASE BE VERY AWARE!

Awful experience. Visited on Nov 1, 2025. I was choosing my flavor at the ice cream freezer, then moved to the counter, thinking there was a line. A couple came to where I had been standing, and the staff immediately served them instead of me. When I said I arrived first, the woman started arguing with me. The male staff (around 20s–30s) completely ignored what happened and made the situation worse. Several people were lining up behind me, yet he served the ones who weren’t even in line. After getting their ice cream, that couple just walked away without paying at the counter. Rude staff, terrible service — definitely not worth even three stars.

These ice cream are freaking expensive and average at best. Nothing special about it. The only nice thing is the atmosphere, other than if you want to pay 18 dollars for average ice cream, then buy at walmart or something. Don’t waste your hard earned money on this one.