Adj D.
Yelp
To add insult to injury after the chai mishap and now low key trauma after the Hispanic female manager verbally attacked and chastised me! Two hours later as if I'm a grade school child. Just disgusting and unprofessional, attacking my character as if she knew me. I ordered a chai tea with almond milk and agave at 3:16p patiently waiting for 15 minutes and 2 staff at register! Meanwhile a male shows up about ten minutes after me, then next thing I hear and see is the chai that I ordered given by new girl to him at about 3:38p, instead of me and she saw me at register as I ordered way before him! I've come here so much I literally earned a pin for 1400 points and to now be made to feel unwelcome and just now chased out of the place.. i have never in my life had this happen from any NYC, or while living in DMV. This unprofessional manager gaslighting me and attacking me, so now I'm extremely traumatized. What I experienced earlier was one hell of a sexist, disrespectful, then colorist incident and this nonsense is unacceptable. It is sick and sad how some women have internalized sexism and are quick to serve a male instead of a woman. I was so disgusted I no longer was in the mood for the chai, asked for a refund and got lemon water instead. Please train your staff on such as I've been coming here since last year and patronize several times a week but an incident like this ensures I'll
never return here. And then furthermore, the colorist way the female Hispanic manager thought she can ask to have a meeting with me, mind you I have a doctorate and was working on a training. I refused she pushed on then gaslit me, stepped in my face in a threatening way, to me as a dark brown skinned woman. She was talking all kinds of nonsense, just outrageous, unprofessional, low class and unacceptable. Thank God my days are numbered in this neighborhood. But in meantime I'll rather go to places like Ginjan also nearby and owned by a fellow African, where I can feel welcome again, and I don't have to face all the isms, poor service and disrespect at CUP. Never again.