Phyllis W.
Yelp
The ice cream drinks are good and their coffee is Uber strong. I always get half the amount of coffee and sugar free syrups to cut down on caffeine, sugar, and calories. The food is not so great anymore because everything is prepackaged and microwaved. The bakery is still decent but again microwaved so you decide if you need it warmed up. Microwaving changes the texture on food items and not for the better, in my humble opinion!
I like this place overall but I have to admit the staff isn't all that friendly. They come off as kind of callous. When I ask about products, they usually don't know. They always seem indifferent. For example, Today I wasn't happy with the service and a food product. I quietly mentioned it to a staff member who never attempted to right the situation. I got that empty, "what do you want me to do look" so I shrugged, picked up my order from a shelf, access left. It's just coffee. Right?
This is the coffee shop in my area. I can walk to it. My apartment building often gives us gift cards as rewards or incentives. I have never spent any of my own money here. I haven't been motivated to do so. Their indifference affects my wallet!
I guess one day, they will wake up, literally smell the coffee, and start acting like they want my money. On that day, I might actually be inspired, to use something other than a gift card to pay for a treat! I just want to feel appreciated!