Jonathan A
Google
Visited Collinsons Restaurant for the first time on Saturday evening, 7th February. It was busy, but the experience fell short of expectations. The staff were pleasant, but the service felt pedestrian. For the price, the value for 2 courses, quality, and overall experience left us underwhelmed I am not sure I would return.
I left with many questions:
* Why was the room so bright, with harsh LED ceiling lights killing the atmosphere?
* Why were we offered only one small piece of bread and butter, with “no more available”?
* Why were we denied a water jug like other tables, instead having to ask for our glasses topped up which they did with small vases?
* Why had they run out of the advertised potatoes and offered dauphinoise instead?
* Why did staff blow out the candles on neighbouring tables—towards us, inadvertently I’m sure—just as our mains arrived, filling our air with wick smoke?
* Why was the hake overcooked and dry?
* Why was there a gaudy “maximum one person at a time” sign on the ladies’ loo door?
* Why were old Michelin stickers from 2018 still on the front door?
* Why were we served by so many different people?