Sara R.
Google
Service was very slow, several tables including ours had to remind the server of what we needed. We took into account that it was Valentine’s Day, but we came in early (4:15 pm) and the restaurant was half full. We did not receive our entrees until 5:00, and finished close to 6:00. Our appetizer of mozzarella sticks was good, Caesar salad good, Diego salad was brown. Our daughter’s sirloin was cooked well, looked like, and more importantly, tasted like steak. But the nighthawk specials we ordered were unrecognizable as any cut of steak I have seen, unevenly cooked, and was drowning in the garlic butter that was more like cooking oil with brown fat floating in it. It seemed and smelled off, and pulled apart like a pot roast. My husband’s was one piece of meat, mine was one piece with an added small chunk of meat next to it. We both ordered med rare, but one was almost rare and the other seemed well or boiled not broiled. The potato was good but hard to enjoy when your steak is questionable to eat. I would have politely said something in the moment, but our server was dealing with many other tables and never checked back with us after we got our entrees. He came back once at the end to ask if we were ready for the bill. We got to the front where I was hoping to speak with a manager, but they were also dealing with an influx of patrons trying to order at the bar. I just tried calling and the mailbox is full. I am not one to ever leave a bad review, having worked in the industry and understand some nights are just off, but I just don’t know where else to voice my concerns with the quality of our food, the service/atmosphere, and lack of customer service. We paid $135 for stomach aches and suspect food that might make us sick.