Jermaine D.
Yelp
So, I've been in the hood for 5 years. I know that Columbia Wine Co. has gone through a plethora of management, employees and staff throughout the years, but they've always been the tried and true wine, beer and sprits company in the hood. They also deliver up until like 11pm or so. That makes them AWESOME and gives them at least 1 out of 5 stars.
Today, however, they are BULLSHIT! They did a Rose Wine Tasting event and the consensus was that they were offering 10% off purchase of the featured wine. That sounded great, I tasted some awesome wine, I came with 3 friends, we ALLLLLLLL purchased wine. Crazy thing is none of us were given the 10% discount. We all were rung up by "Clerk 080" and she conveniently forget there was an event going on.
Listen, I don't mind paying for quality but a wine tasting, the whole point, is to introduce people to new wine and spirits, and often times offer discounts so folks will purchase a bottle of something they would not have otherwise been able to afford or would have known about. To not apply the discount is shady and down right dishonest. I even asked the chick if she applied the discount and she said, YES. I'm looking at my receipt now, I see the cost of the wine, I see the tax, and I see the total, what I DON'T SEE is the 10% discount.
It is what it is, I honestly don't wanna deal with the nonsense of having to call, discuss, and even possibly have to go back up there so I'm leaving a YELP in response. What gets me, what pisses me off and honestly disgusts me, isn't the mistake its the arrogance of her having the chance to rectify the situation and she CHOOSING not to. Again, I specifically asked if she applied the "10% Rose Fest Discount" and she specifically said, YES. So, what else was I supposed to do? UNFORTUNATELY my recipe is saying something different.
Anyway, that said, I'm sure people are going to continue to frequent this place because it's convenient and they deliver, which is a MUCH welcomed convince, however, FYI there is another wine store between 174th and 175th in the 4100 block of Broadway called PALACE WINE AND LIQUEURS. It's chill, the prices are just as good if not better, and they are nice and helpful.
To be fair the manager (I'm assuming she was the manager) at Columbia was REALLY nice and sweet, we had some good conversation, but loosing money is loosing money, and that's never a game I want to play! I don't care how nice people are.
Just an FYI... CHECK YO RECEIPTS!