Malina Wong
Google
Very cool storefront and good service...until the paper cup kept leaking! It leaked once in the plastic bag just as I placed it into the car cup holder, so I brought it back inside the store immediately, the worker simply replaced the remaining content into a new cup (other stores would have remade the drink even if a customer simply did not like the taste not to mention a cup issue), resealed, thought it'll be ok only for it to leak again! It even got on my car seat, thankfully it's leather so it didn't soak through. By the time I got home we ended up with only half a cup left and sticky hands and car seat. The seal was perfectly fine for the plastic cups but definitely unacceptable for the paper ones. For the price and being a global brand this is upsetting. I've been a customer in multiple countries and so far this has only happened at this location.