Harry V.
Yelp
With three stars, you probably think our experience was average.
Not hardly. We'd arrived at the accompanying hotel rather late, so popped into CG for a beer and a bite.
A gentleman approached our table and asked what we'd like. Told him we'd like to see menus, which he hadn't brought, and asked his draft selection. He told us, we ordered a couple beers, and off he went. Returned a few minutes later with menus, no beers.
20-25 minutes later, still nothing. We'd occasionally see him at other tables, and wave to no avail. Finally saw him at front desk and went up and asked.
He looked stunned. Finally said, "I'll check with the bartender."
I returned to table; another 10 minutes passed. My wife, really PO'ed by now, noticed a couple young women servers hustling around elsewhere, and went to ask one for help.
She came over, EXTREMELY nice, and very apologetic. Her name, I'm pretty sure, was "Alex." Took our order, including a couple bottled beers. Which came right away, along with menus.
As we were ordering, other guys shows up with our two drafts. I'll add that one was full to the brim, spilling onto the sides, the other maybe 2/3 full, as if someone had taken a few swigs. And off he went without a word.
From Alex, more apologies, and a promise of speed and service, which was delivered in spades, along with a bill adjustment. She a couple times had even mouthed to us as she served other tables, "Almost here!"
As you'd imagine, at the end I gushed with praise over her, only to find it was her third day.
The guy actually struck me as being in some sort of management position. If so, their structure is upside-down. She should be running the joint. Maybe she is by now.
P.S. The food was surprisingly good!