Eric D.
Yelp
The cortado was very good, the chocolate chip cookie was chunky and delicious, the pistachio croissant was a real treat, BUT the tall, skinny employee left a sour taste over everything. He was in a genuinely bad mood. Another employee, the only woman on duty, was helpful, but seemed to be distracted by other responsibilities behind the scenes. We felt less like guests, and more like an inconvenience.
We arrived Thursday, January 20 (2022), between 5:35 and 5:40pm. We didn't know the store closed at 6 until after we sat down to have our coffee and croissants, but then again, virtually all the tables against the wall were full. It wasn't an empty restaurant with only one table holding everything up.
We approached one table to sit, only to have the aforementioned employee swoop in, insisting he was closing up shop and needed to clean it. We sat somewhere else. By then, there were still three other tables of people. The employee banged tables and chairs as he moved them to mop the floor. He mumbled loudly under breath, loud enough for us to hear him as he walked by. "What? They're eating now? We're trying to close!" I heard him drop an F-bomb as he walked past once. He was rude and abrupt with his co-workers as well. Anything he did, he did it loudly, clearly to show he was upset people were still there. He'd snap his fingers loudly moving from here to there. My wife was visibly shaken and nervous and wanted to leave. We finished our food early to leave since we did not feel welcome. At this point, there were still two other tables with people. Once we were in the car, we looked at the clock. 6:05pm. The store had only been officially closed for 5 minutes, but the tall, thin, irritable employee had been making a fuss, making guests (and probably his coworkers) uncomfortable, and chasing off guests for 15-20 minutes. This is unacceptable.
Because of this one terrible employee, I'd rather not go back, ever. But since the coffee and food is so good, I might return, but probably not if there's less than an hour till closing time. Even then, I doubt we'll go back since there's a chance the staff will treat us like an unwelcome inconvenience.
Three stars for good food and coffee. If it wasn't for that, this review would only be one or two stars.