COMO Alpina Dolomites

This Hotel is excellent ! Staff is helpful, friendly and very efficient. Rooms are great , comfortable and with a wonderful view - bathroom is great too. Breakfast is delicious with a great variety only with top quality ingredients The SPA is incredible, several different choices of sauna and a nice swimming pool and relaxing area .

This is an excellent hotel, wholeheartedly living up to the 5 star experience and value of what you would expect for the price point. What made it special were the kind people from the front desk to the spa, as well as thoughtful touches through the stay. The rooms were clean and spacious. We felt so relaxed and pampered after 2 weeks of strenuous hiking. Special thanks to Sylvia and Lativia at the spa! The inclusive breakfast included a variety of fresh and high quality foods. The setting is beautiful and it is definitely suitable for couples as well as families.

This was our second summer visit in the past two years to this incredible hotel. When there are so many great places to stay in the Dolomites, why did we return? The answer is simple: Perfection. The hotel gets perfect scores across the board - location, cleanliness, spa, amenities, food, comfort, and most importantly, staff. It is the dedicated, professional staff at this hotel that really make it stand out. Every member of the staff goes out of their way to make your stay special. Some stand-outs include: Leonardo, Andrea, Luigi, Sarah, Elena, Claudia, and Valentina. They are great at what they do. True recognition goes to all staff and management, however, both public facing and those behind the scenes as an operation this well run could not be achieved without dedication from everyone involved. ||While the food was great in 2024, it seems to have improved this year. All meals were delicious, well thought-out, and diverse.||The hotel caters to a multicultural clientele, with multiple languages spoken by staff. The facility is immaculate. We cannot wait to return.

When it comes to the Alpe di Susi, there are many options to choose from.|From small Refuges to boutique Hotels nested in the Alpe. The Como, a very large structure, another option amongst the many.|It is challenging to offer an impeccable curated experience in very large settings. |The overall experience is a good one, a bit impersonal but good. |The rooms are a bit noisy due to the cable car operating just a few yards away. Air conditioning is only available in a few suites located in a detached building. It can be warm at night so sleeping with the windows open is a must.|The property has 3 restaurants. One serves a good selection of Pizza, but the overall quality does not match the one found in the different Malgas/Hutte located around the Alpe. Their cuisine is far superior, especially at the Zallinger Restaurant.|The SPA area is very large, its Management "stuffy" as, unfortunately, it is in many SPAs.|The common areas are clean, and very well decorated. The hotel structure is 30 years old, but it has been remodeled. The corridors are dark. Staff is a hit-and-miss as it is in many large properties. |The guides are knowledgable and offer many useful suggestions. |If you travel with children the property offers wide and secure spaces where they can play, including a dedicated play ground..|I am not in love with the property's design, but that is a personal opinion. |The concierge offers excellent service and it is essential to discover all the Alpe has to offer.|4 1/2 stars.

If you love panoramic ethereal mountain beauty, a service team that exudes warmth at every turn, and hiking and biking and just being generally gob-smacked by mountains, this place is for you. We loved the comfort, we loved the location, and mostly we loved the hotel's staff who make everything shine a little brighter every day.

Amazing accommodations. Perfectly situated with views from all areas of the hotel. Excellent service, attention to detail. Especially loved that they had a little snack section set up in the bar area for hungry hikers each afternoon. Food and non alcoholic drinks free and replenished daily. Breakfast choices plentiful. The pool and spa area are lovely as well.

The stunning beauty of the surrounding area, combined with the luxurious rooms and spa facilities, was incredibly unique and enjoyable. The staff, from the front desk and concierge, to the restaurants, bars, and spa were top-notch. Breakfast each morning was sumptuous, and all of our meals were filled with locally sourced food and wine options. The massage I had with Simone was one of the top 5 I've ever had, and the spa facilities were excellent.

Location is great for accessibility to hiking areas and views. Quick responses when in person at hotel from the front desk and concierge. Excellent service in restaurants. But whomever designed this hotel had an obsession with blue…from blue shag rugs, tables, chairs, lamp shades, it’s blue everywhere you look. I’m not a fan and wish it had more of a soothing mountain chic decor feel. But, I will say that it is all new decor and in new condition. After visiting other 5 star resorts in the Dolomites I don’t prefer this overly exaggerated blue decor…but if decor isn’t your thing, this place is excellent for location, views and generally service. They can improve the software to schedule spa appointments as this was super cumbersome and took spa staff over 30 minutes to book a few appointments because appointment booking software is terrible. Concierge is great but during busy morning hours, there should be two concierge to help because one person isn’t enough to handle so many people, but she did a great job. Check in was easy, room service is fast, valet was quick, spa is lovely. But I recommend changing the decor and improving ease of scheduling spa appointments. I emailed before arriving to request spa appointments so if be all set when we arrived, but nobody responded. Also, there could be some variability in breakfast items offered as after 3 days of same breakfast, it gets a little boring. Overall, we’d definitely stay here again, but this is just constructive criticism to improve this resort even further. Thank you to the staff for a lovely stay.