COMO Metropolitan London

Hotel · Mayfair

COMO Metropolitan London

Hotel · Mayfair

2

19 Old Park Ln, London W1K 1LB, United Kingdom

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COMO Metropolitan London by null
COMO Metropolitan London by Courtesy COMO Hotels/Martin Morrell
COMO Metropolitan London by Courtesy COMO Hotels/Martin Morrell
COMO Metropolitan London by Courtesy COMO Hotels/Martin Morrell
COMO Metropolitan London by Courtesy COMO Hotels/Martin Morrell
COMO Metropolitan London by Courtesy COMO Hotels/Martin Morrell
COMO Metropolitan London by Courtesy COMO Hotels/Martin Morrell
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null
COMO Metropolitan London by null

Highlights

Spacious rooms, luxe spa, Nobu dining, near Hyde Park  

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19 Old Park Ln, London W1K 1LB, United Kingdom Get directions

comohotels.com

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19 Old Park Ln, London W1K 1LB, United Kingdom Get directions

+44 20 7447 1000
comohotels.com

$$$

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Sep 18, 2025

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@cntraveler

COMO Metropolitan London

"Start us off with an establishing shot.A polished, white-marble breathing space in the middle of storybook London—the solid-gold city commotion of red buses and black taxis on constant rotation out front, the big green playground of Hyde Park across the road. Park Lane hotels aren’t really about their exteriors, but about the inner worlds they assemble. There’s a flickering fire-and-water feature in the lobby window, and Italian furniture that brings bright pops of color to an otherwise neutral modern palette. This modest high-rise on Park Lane doesn’t reach out and grab you by the lapels, but draws you inward by subtle suggestion. Give us the backstory on this place.When the Metropolitan opened on Park Lane in 1997, sandwiched between the InterContinental and the Hilton, it was London’s first proper design hotel. Staff were clothed in DKNY; rooms were streamlined and clutter-free; there was Nobu for thrillingly mod Japanese cuts, and a swish, private-members’ cocktail joint called the Met Bar that would soon appear in every gossip column. Its owners were a discreet, Singapore-based power couple, Mr. and Mrs. Ong—the latter known as the Queen of Bond Street—who ran Prada, Bulgari, and Armani stores in London, along with the hideaway Halkin hotel in Belgravia. The Metropolitan was something different, though: a forward-thinking hangout for an era that was christened ‘Cool Britannia’ by Tony Blair. Fast-forward two decades and London’s hotelscape and social geography has changed immeasurably. But the Metropolitan still stands apart on Park Lane, and Christina Ong still casts a beady eye over every detail. All the rooms were refreshed in late 2015. It’s one of several COMO hotels around the world, from Miami and Perth to Bhutan, Thailand, Turks & Caicos and Bali, that all share a similar ethos. Tell us about the digs: What do they look like? What is it like to stay in one?The bedrooms here are among the most spacious in London—plenty of room to practice yoga, for example: mats are provided, along with yoga instruction on a dedicated TV channel (controlled by a keyboard, which is clunkier than an iPad but intuitive to use). Not a huge amount of personality—bring your own flamboyance—but they’re relaxing and clutter-free, with very little signage and literature, all of which is tucked away in drawers. The lighting system takes a little bit of working out, but is easy enough to operate from the bedside telephone. There’s fretwork inspired by Hyde Park, plenty of walnut and sycamore and yellow chenille on the bedheads and chairs, with thick silk curtains in Burberry colors combined with blinds (operated at the push of a button) ensuring cocoon-like sleeping conditions. A very well-stocked minibar—everything from condoms to Haribo, Champagne to London ale. And every room, apart from the Deluxe City Rooms category, actually has a bath. Take an end room for views over both Mayfair chimney-pots and Park Lane. What's the word on Wi-Fi?There's no charge, and it's good quality. How about the F&B?Well, Nobu is only an elevator ride away, and it’s one of Mr. Matsuhisa’s favorites, with views over to Hyde Park and a strong local following—plenty of regulars on first-name terms with the long-serving wait staff, which creates an atmosphere you don’t often find on transient Park Lane. Black cod miso on the menu, of course, and recent additions such as Arctic Char Yuzu Soy Butter—ask the sake sommelier to fix up and talk you through a flight of three rice wines, all made by the Hokusetsu brewery. But you can experience Nobu from L.A. to Manila, can’t you? For a snapshot of London’s homegrown food scene, head to the hotel’s own restaurant Gridiron grill—residing in the former Met Bar. It’s a supergroup joint, a Traveling Wilburys of flavor, fired up by Richard H. Turner of steak-supremo Hawksmoor, chef Stephen Englefield, and dynamic cocktail duo the Venning brothers. Sadly, there are no views, but you’ll only have eyes for the Hereford rib eye with bone-marrow sauce, perhaps, or a weighty roast turbot with chicken butter, or smaller dishes such as the buttery ash-burnt leek and scampi drizzled with jalapeño tartare. Toast the ghosts of the Met Bar with a fresh take on the classic pineapple martini. The wine list is pretty special, too, simplified with gentle steers to natural wines, unusual and rare vintages; sommelier Merlin Ramos has a refreshing down-to-earth attitude that’s rare in this postcode. How did you find the service, start to finish?Well-choreographed and helpful; never formal, and many staff have a breezy European sensibility. Who else is staying here?Middle Eastern families with bright-eyed children in tow; dressed-down Europeans in padded gilets; Londoners enjoying staycations for birthdays and anniversaries, plus the occasional Nobu groupie and spa seeker. What about the neighborhood? Does the hotel fit in, make itself part of the scene?London’s hotelscape has shifted enormously since 1997—the once wild east has been tamed, and London Bridge and the South Bank areas opened up. But Park Lane is still central to all those classic London hits, from Hyde Park (check out the Serpentine Galleries) to the Changing of the Guard, as well as Mayfair with its small galleries and bespoke shops (try the Dickensian-style Shepherd’s Market on for size). Nearby Victoria (for the Gatwick Express) has undergone a recent boom and now has restaurants worth considering, such as A Wong. The Met has none of the period frills or more grandiose, top-hatted pomp of near neighbors such as The Dorchester, Hilton, and InterContinental. Is there anything you'd change?The elevators seem a little under-powered at busy times. Tell us what we missed: any other services or features you'd like to shout out?The Como Shambhala spa draws devotees from all around the globe—there’s a certain irony to this, considering the Met Bar’s legendary tales of excess, but it’s a sure sign of these clean-living times. There are six treatment rooms and an accomplished team of practitioners, whether you need a post-flight facial, pre-natal massage, or post-cancer treatment. They have a reputation for acupuncture and shiatsu, with a roster of visiting experts, each with their own following—Franco Secchi for osteopathy, other names for energy healing and reflexology. Bottom line: Worth it? Why?Yes, for the spacious rooms, the sense of calm that ever-so gradually envelops you, and for the to-hell-with-abstinence cocktails." - Rick Jordan

https://www.cntraveler.com/hotels/united-kingdom/london/the-metropolitan-london
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@tablethotels

COMO Metropolitan London (London, UK) 37 Hotel Reviews | Tablet Hotels

"The Metropolitan is the apotheosis of the trendy boutique hotel concept — and we don’t mean ‘trendy’ in a pejorative sense, but rather as a simple statement of fact. Some hotels aim to impersonate down-home country charm, others old-money aristocracy; the Metropolitan, and the genre it stands for, aims to welcome guests into an exclusive society that appreciates the most minute signifiers of cool, from the sleek black designer uniforms on the receptionists to the meticulously feng shui’d guest rooms — minimal and Zen, yes, but not trying too hard." - Tablet Hotels

https://www.tablethotels.com/en/london-hotels/metropolitan-by-como-london
View Postcard for COMO Metropolitan London

sauditraveller1011

Google
I had really good time in this hotel. From the window I can see the park and it was beautiful every day, especially in the evening. The room gave me a lot of space, everything was clean and fresh. Around the hotel the neighborhood feel very nice, with places to walk and also easy to reach Harrods. Vasil was very good and polite at the door also Tom at reception. I enjoy my stay and I plan to book here again when I visit London next time.

Fsl E

Google
I’ve been visiting London for the past 25 years, and let me say — COMO Hotel is truly one of the best stays I’ve ever had. It’s a five-star hotel in every sense of the word: elegant, comfortable, and exceptionally well-run. What truly sets it apart, though, is the service. In the world of hotels, it’s not just about fancy rooms or impressive buildings — it’s the genuine, attentive service that makes the real difference. The breakfast team was outstanding, especially a warm and welcoming lady from Romania (I wish I remembered her name!). She made every morning feel like home. Highly recommended for anyone looking for a refined and memorable stay in London.

K9193LOrodrigog

Google
I recently stayed at COMO Hotel, and one of the highlights of my experience was the outstanding service provided by Ali, the doorman. From the very first moment I arrived, Ali greeted me with a genuine smile and a welcoming attitude that immediately made me feel at home. He was always attentive, quick to offer assistance with luggage, and ready to provide helpful recommendations about the area. What makes Ali exceptional is his ability to combine professionalism with warmth—every interaction felt personal and sincere. He takes clear pride in his work, ensuring guests begin and end their stay on a positive note. Ali truly embodies the spirit of hospitality, and his presence at COMO Hotel elevated the entire experience. The hotel is fortunate to have such a dedicated and personable member on its team.

Asma Almenhali

Google
THE BEST HOTEL IN LONDON and let me tell you why… I forgot two very valuable watches of mine at the hotel and left the country and when I called the hotel to check they confirmed that they had them and kept them safe with their security office!! Their honesty, reliability, and trustworthiness of the entire team from housekeeping to security to front desk is something to be applauded for!! This incident proved to me that this hotel is the place to stay in when coming to London!! And of course their hospitality and overall service throughout our stay was excellent. The rooms are spacious and the garden view is so beautiful! Thank you again

F6125VHabdulaziza

Google
I stay at COMO in July with my wife and kids. Vasil was always at the door with smile, very kind man, and he make me feel welcome every day when I go out or come back. My kids also like Vasil a lot. The hotel is very clean, everything look nice. My room was big, the bed very comfortable, and bathroom also very good. The area around the hotel is safe, so it was easy to relax after walking in the city. For sure I will choose this hotel again. We enjoyed London too much.

Ardi Hardjoe

Google
Ali was the first member of staff to welcome us when we arrived at the end of August and our 5 night stay here. One of the warmest if not the warmest member of staff here. Stefano at the front desk helped welcome us next and was also very friendly and professional. In fact the entire front desk was extremely caring while being super professional. The rooms are not the newest but it was more than adequate and practical. Having smart tv access in the room is a must for 5 star accommodation. Breakfast and the food here is fantastic. The staff serving at Nobu (new restaurant in the works) did really well to keep our every need sorted. Excellent. Location-wise we were happy here. Access to the parks are a plus. Highly recommended. For business and personal stay.

Gregg Macaluso

Google
Andrea, Ali, and the whole service staff was exceptional. Proactive, patient, great energy and enthusiasm for what our vacation could be. No detail left undone. Very appreciative for everyone’s help in planning the week, securing bookings, and even an unexpected birthday celebration. All unreservedly recommended.

David “dB” B

Google
Nothing can beat the experience of staying in the iconic centre of London in the beautiful Como Metropolitan hotel. Had a lovely time, thank you. The staff were awesome, especially Pammy, who is courteous and friendly. We’ll definitely come back again!
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C T.

Yelp
The Como is one of the hotels that my company uses for all of us coming to London. The location is tremendous, as is the size of the rooms. Not big but decently sized for London. I don't love how complicated their system for lighting is, but that's more of a nit. The front office staff and bellman are all very nice. I had a really good experience with Room Service who was also extremely helpful. My gripes are: 1) they still have one floor of smoking rooms on the 7th floor so if you're on 6 or 8, you're screwed because rest assured that those of us non-smokers living in the US, can sniff out the "deodorized smoking-infested rooms" from the vents. I had a really rough first night because I have bad allergies which is brought on by things like incense or cigarette smoke. I just dreaded the next four nights. Luckily, I remembered that air purifiers could help so I asked them to put one in my room, which helped a lot when I ran it nonstop. 2) their Housekepping is terrible. The room was inconsistently clean depending on the day so I assumed that it was down to who you had been cleaning your room. On top of that, they wouldn't clean up the coffee area so didn't replace the coffee cups, spoons, etc. They also didn't replace the Nespresso pods or daily bottle of water except giving us one of those individual bottle during our entire stay. They should have been replenishing with two bottles each clean. 3) upon check-in, they left a plate of canapés but one of the canapés was kind of off the plate. What disgusted me even more was that the welcome note was for a different guest so wondering if they left it from the prior guest. Yuck. I'm also thinking that they allowed the prior guest to stay in the room after they cleaned it and they didn't refreshed the room. No bottled water and #3.
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Patrick S.

Yelp
This hotel claims that it's five stars. Now, let me tell you about my experience. My boyfriend and I had booked a weeklong romantic trip to London, And when we arrived early we were pleasantly surprised that the room was ready for us and a fresh bloody Mary was waiting (purchased by us.) Unfortunately, this would prove to be the last positive surprise I would encounter at the Como. The first thing that stood out to me, after we got to the room, was the bathroom. There weren't any Q-tips in the bathroom. To me, as a frequent flyer a five star hotels, this was the first sign that something was gravely amiss. These fears would be Momentarily confirmed, later when I received a phone call from perhaps the rudest concierge ever. He had booked us one of the most romantic dinners in one of the hottest spots in London. We decided not to go, do to the fact that I wasn't feeling well. (I am four months pregnant.) given these first two experiences Como has dropped from a five star to a three star hotel (One star lost for the Q-tips and one star for the rudeness.) Now I don't want to belabor my experience, as I was there for five days. However I want to simply leave you with why the coma will finish with a one star review and not a three star. They would lose the nextar for charging us $487.76 USD for bottled water during our stay, as they do not give three waters away. (ladies I even checked the gym in the girls bathroom there were none to be found.) The final starwould be lost when after ordering a full avocado sliced for me and my growing baby they would take my avocado when the maid came, even though I had specifically placed under a napkin on the far side of room which was an obvious indicator to leave it alone. So, I will conclude this review by simply stating, that after five days we cannot take it anymore and switch to a true five-star hotel that is certified by Google reviews, Facebook reviews, TripAdvisor, and my Centurion AmEx concierge. I am looking forward to my next yelp review as being a positive one.
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J.C V.

Yelp
Stayed here for a conference for 6 days. For 6 days. We had non stop 6 kids running through our floor banging doors screaming and crying. The mother and nannies would leave the door and you would hear screaming, yelling, crying for 6 night and days straight. I complained to the staff after night 3 since we couldn't sleep due to the commotion. They didn't have any room available that night so we waited for the following day. Finally got a room on night 6 but gave is a smaller room. I had better experiences with service at 2 and 3-star hotels. Overall hotel and location are nice, but for the price you pay, you can do a lot better in the area. Not recommended at all.
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Jeff M.

Yelp
A++++ customer service. Amazing hospitality. Great location. Staff was very helpful. We came on a special occasion and they treated us very well. Stayed for two separate legs and they stored bags for us in the interim. Would definitely return.
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Indya R.

Yelp
I went to London for my birthday and I figured it's my birthday-- I want the best of the best! Well the Metropolitan was the most luxurious hotel I've ever stayed in. How luxurious? I now scoff at hotels that don't have heated floors in the bathroom. Check in was fine, I was even escorted up to my room and shown the room and all of its... Advanced technological glory! As far as luxury and service the hotel gets five stars. There were a few things I wasn't that fond of -- like the food (room service) but that couldn't take a star away. The location wasn't what I expected. As I had never been to London I had no clue about what kind of neighborhood Mayfair was; all I knew was that it's the nicest neighborhood. A bit too stuffy for me though and I generally don't mind stuffy because it usually comes with the territory. That said, if that lifestyle is what you're accustomed to, you'll be fine but if you're a somewhat average person that's fussy about hotels and likes to be comfortable (like me) you MAY feel a bit out of place. Would I stay there again? Absolutely but not alone! I think distractions are necessary. Bravo Metropolitan. You put many other hotels to shame!
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Mark F.

Yelp
This review is a bit delayed from our last trip, but as I look to plan our next visit in April, I can't think of a better location, nicer staff, or more amenities than we had here. Like most expensive cities, standard rooms are a bit small, but we spent almost zero time there, so it was fine. We look forward to returning with our children and trying the apartments at the hotel.
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Bethany T.

Yelp
My favorite thing about this place is the service and the food. I travel on business - to the point that there is rarely something that stands out in a hotel. The Como Shambala healthy alternative menu is outstanding. I ordered the egg white fritatta and spiced salmon, asian broth with shitake mushrooms and all were very , very good. It is really difficult to find healthy alternatives that have flavor. The location is good for getting around, not far from Paddington Station. Mini bar in room, renovated bath which was fantastic- awesome water pressure !! Which actually made up for the fact I had a very small room, horrible view and very old carpet !! Maybe this room wasn't finished? Down pillows, which I love and a very firm bed which I don't love but you might. Bottle water delivered at turn down service time. Gym has plenty of machines, yoga available and a spa ! I wouldn't hesitate to return.
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Dan B.

Yelp
It was cold and dreary most of the time I was in London this time so the clean white and wood interior of the Metropolitan felt like a welcome refuge. I spent much of my time inside the room working and never really got cabin fever. The hotel certainly would have earned four stars if they hadn't given me such a crappy view for a room (and the lobby looked empty so don't tell me everything else was booked). Yes, I'm using Yelp to be vindictive. That's part of the charm of the site. I liked the low bed with the great microsuede comforter. I liked the tall windows (despite the crappy view). And the shower had great water pressure - a real treat in the UK. The service was fantastic and the location pretty damn good. I'd go back but demand a better room.
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Alyssa A.

Yelp
One of the higher end hotels in London directly across from Hyde Park. Which gives an amazing scenery if you can see it from your bedroom. The windows in the hotel rooms are extremely large and are almost the size of the wall. The service was very attentive and always friendly. I didn't really know how to get around when I had been there so I decided to stay on the same sidewalk so I knew how to get back (lol) I ended up in the beautiful Piccadilly Circus within minutes. Lights so bright everywhere, shops, and restaurants galore. Highly recommend! It's convenient to many places and staff warmly welcomes you.
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Weet B.

Yelp
This hotel has cheaper rooms (still expensive) and you will end up with beautiful full length windows, highlighting the the beauty of the building's air-conditioning units. So if you are going to stay here, you really need to cough up for the better rooms or it just isn't worth the price. We had a lovely view overlooking Hyde park. The greenery was so rich it filled the room through the floor to ceiling windows which spanned the length of the generous room. We had a California king sized bed (which was a bit hard) a huge sectional sofa, nice flatscreen and the bathroom, although smallish, was very well done. The toiletries were also really nice. We didn't even need to buy any of our own. The service was excellent. The staff remembered our names, and when we had returned for the evening, they remembered where we went or what show we went to see and asked us about it. That is taking customer service to the next level. The evening turn down service is also really nice. The hotel is in a great location but having said that, there was always a homeless person sitting out the front begging. We were able to walk everywhere we needed and of course transport is on the doorstep too. The staff also sent up some complimentary champers and a cake for our anniversary. We really enjoyed our stay.
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Jon W.

Yelp
It is a boutique hotel in a good location. When we arrived, the doorman kept asking if we were sure we had booking in this hotel which was strange. We travelled from san francisco to London with our travel clothes and maybe we didn't look like someone could afford this hotel? Anyway, it didn't really bother me. It bothered me was the loud noise every morning from outside the window. It seemed the hotel used a special moving equipment to move stuffs from the ground floor to the roof. During traveling, we usually don't wake up very early because we are on vacation. However this loud noise woke us up every morning at 9-10am. We didn't eat breakfast in this hotel. We read some reviews regarding the breakfast in the nearby 5 star hotels and decided to try the breakfast in those hotels. Overall it was just an Ok stay. When we walked around the area, I saw several hotels might be better choices in the future if I visit London again.
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Regina Q.

Yelp
Not super impressed with this boutique hotel. We had requested a non-smoking room, but sure enough, when we checked in and got up to the room, it was a smoking room that smelled so gross. It was a hassle to try to get another room on another floor. Rooms are pretty standard, and are actually pretty large for a euro hotel. The hotel does have a great location and the restaurant Nobu is connected to this hotel if you like sushi.
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Ben L.

Yelp
Great room, great service, and I would very happily stay here again. One of the best hotels I've had a chance to stay in in London.
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Greatest E.

Yelp
Nice hotel, but AMAZINGLY helpful stay. Internet was a bit wonky but I'd recommend the place.

Elle D.

Yelp
Fantastic hotel in an exceptional location. Rooms have clean lines, lovely lighting and modern fixtures. And the beds are super comfortable. Staff is helpful and courteous too. My only suggestion is to avoid an "01" room. I was in 601 and it is next to a service elevator. There was a constant flow of sounds similar to dragging a chair across a wood floor. The staff probably would have moved me but I had unpacked my two weeks worth of items and thought I could ignore the noise. On an up note, Nobu is in the hotel and tremendous. I sat at the sushi bar and loved watching the chefs create beautiful plates. Lastly, the spa is really nice. Cozy robes and strong masseuses. I slept so well the night after my massage that it was a great help getting rid of jet lag.
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M K.

Yelp
I can't say this very often but Everything was perfect our entire stay. Newley remodeled - staff was knowledgeable and friendly. Lobby bar has great selection and there is even a Nobu restaurant in the building to top it off.
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John B.

Yelp
I stayed here three nights with my ex-girlfriend [the fashionista] and to be blunt, it wasn't even ok. Expensive, stylish and more than a bit pretentious. The next door MetBar is suppose to be something special - it's a London bar filled with D-Listers and below. The room overlooking Hyde Park was simple, functional and stylish but the bed was remarkably uncomfortable - more for show than anything else. The concierge seemed put out when we asked for some restaurant suggestions and the one place I wanted to try she told me there was no way to get into it [The Ivy, I believe] and didn't even try. She sent us packing to a place that was owned by Roger Moore's son [like that's a big deal] and the place was a chimney. I ended up getting food poisoning and was sick the entire flight back to NYC the next day. The Four Seasons [under renovation] is next door and the Inter-Continental is across the street - either would be a better bet than this ultra-swish modern day Fawlty Towers.

Peter C.

Yelp
Horrible WiFi. Business center very small and stuffy. Reasonably good gym. Staff and concierge is very attentive.

John M.

Yelp
I stayed earlier this week. I found the service to be very friendly and genuinely helpful. There are a number of interesting places to eat and imbibe in the nearby Sheperd Market. My room had a nice view of the park, was very clean, excellent bathroom, bed and wi-fi. The decor is mid century modern. That can either seem stylish or dated, depending on your point of view.