Four Chicago-Area Restaurant Shutters to Know - Eater Chicago
"Longtime Logan Square relic Congress Pizzeria has closed at 2033 N. Milwaukee Avenue as a new housing development is planned for its plot of land. Its building is now covered by scaffolding and appears to be awaiting demolition." - Daniel Gerzina
My boyfriend and his family ordered here a few moments ago and the woman taking my order was very rude! Maybe she wasn't having a good day but her tone was so unacceptable! The pizza's great but the company needs to make sure their workers are providing the ultimate customer service experience no matter what.
Crystal Román
Google
I bought the LARGEST pizza they had and gave them a pretty good tip for a pizza that was picked up by a friend. When my friend hands me the pizza we realized they did not give us what I paid for. It's truly upsetting when hardly anyone ever gives a tip for pick up yet I gave them a tip expecting they would DO their job. In fact I have the picture of the pizza along with my receipt. too bad I don't have the option to upload it on this review.
BEWARE people DO NOT ORDER FROM HERE!!!
I would appreciate if they would refund me my money or at least a portion. I didn't even bother eating the pizza. My family ate it instead (no point in trashing it if they would eat it).
James Rd
Google
This place has terrible customer service. We ordered a half sausage half pepperoni pizza and received a full sausage pizza. When we called we were told it would be a hour and a half wait and we would need to return the full pizza. Two and a half hours for pizza is ridiculous. At which point Sheryl (supposed name of manager) and Lisa (who placed order) offered a 5 dollar credit. Last time I order from the place. Good riddance. I suggest you dont order from here as well.
Pierre Payton
Google
Congress has great pizza & deals. My family friends & I have been eating there for years. I ordered a football pizza on 11/22/17 at 9:30pm picked it up & took it home. We put our leftovers in a container in the fridge. My daughter warmed some up the next morning and found a tiny bug underneath the cheese. We called them just to notify them but didn't want nothing in return & the manager there was rude as hell. He told me in a snotty atitude that the football pizza doesn't fit in my fridge so I had to take it out the box & put it in a container so the bug probably game from my house. SMFH the bug was under the cheese when my daughter cut the pizza with the fork cause it was hot the bug came out on the fork.
Melchor Viviano
Google
This place has awesome food but the people working there can't even get a simple order right. Even when they mess up the order they still can't accept the fact that they messed up an order. They don't even try to make up for the order. They just hope you enjoy your cockroach filled pizza.
Shaleka Jones
Google
Last day of school, I ordered football sized pizza at 11:45, I wanted it for 1pm. They called and said due to construction they couldn't gurantee 1pm, but definitely by 1:30. I started to cancel and order from somewhere closer...but I didn't. I called 1:45, 2:00, 2:15...they keep telling me the drivers on the way...At 2:30 I called and canceled. The kids were leaving. Great way to end my end of the year celebration! (not really)
Monica pencz
Google
My first time ordering from Congress.
I really enjoyed the rib dinner, fall off the bone tasty ribs, I absolutely loved the massed potatoes (gravy not needed) and loved the fresh vegetables ( they didn’t have to go out of their way, but so worth it). Delivery was quick.
Thank you Congress!
Charles Morrison
Google
My friends and i walked in here at 6:30 monday night and we assumed the restaurant was run by ghosts. Not one person was around. After flagging down any single person running the restraunt we were then gifted with the presence of a rude waiter rushing us to eat quickly and leave. On top of that they were out of cheeze pizza and she gave us a dirty dish.
Very unfriendly place 0/10