Dawn F.
Yelp
4 stars for this 5 star rated hotel
Most of the nicer hotels in Dublin like the Shelbourne and Merrion were already booked solid by the time my husband booked our Dublin accommodations. He booked the Conrad as a safe bet, near St. Stephens Green, a beautiful park in Dublin, and not far from Grafton street, the location is fairly ideal.
Upon arrival we checked in, the girl at check in did not see our reservation included parking and tried to double charge us, thankfully we had a copy of our reservation and she adjusted.
We arrived late, checked into our room which was rather small but I understand they underwent recent renovations and did notice it looked modern/contemporary. We dealt with a few issues like broken toilet seat and non working refrigerator during our stay. There was also a horrible smelling orange scented bathroom oil which we had to ask them to remove because the smell was so strong. The bathroom space was tight had a very tall tub/shower, no walk in shower, so it was a considerable climb up the high sides of the tub to get into the bathtub to take a shower, somewhat awkward. We also did not receive any type of turn down service during our two night stay which was disappointing, even though I believe we requested one.
The breakfast here was very nice, in fact one of the nicer more upscale spreads we encountered during our travels, with a hot and cold buffet and menu as well, we enjoyed a leisurely breakfast spread every morning, but no great window views. There are no garden green spaces of the hotel that I saw, but being just down the street from St. Stephens Green more than made up for it. We did also visit the Shelbourne and Merrion while in Dublin and the Merrion, which was in a completely different part of town, had a very tranquil outdoor garden space which was very alluring.
The bed was comfortable and the room was very clean and those are two musts, but due to our other issues it just was not completely the 5 star experience we paid for.