Globetrotter370
Google
The hotel has a good hard product and an excellent location, with the added convenience of being directly connected to a very mall. Unfortunately, the overall experience falls short in several areas. The breakfast area is small, overcrowded, and poorly ventilated, making it uncomfortable. The room had a noticeable damp smell. Additionally, there was no recognition of loyalty/status, which was disappointing. Overall, good potential, but service and attention to guest experience need improvement.