Conrad Nashville

We went to Nashville for a not so great reason. My mother is elderly with stage 4 cancer and we needed a family visit as there might not be many more. We have adult children in various places throughout the U.S., and wanted to get everyone together to make this trip very special. My sister suggested the Conrad. Lets start with the positives; 1. Valet service was outstanding 2. Front counter staff very accommodating 3. Restaurant service was good With a supposed 5 star hotel like this, I expected the finer details to be executed very well. This is where it falls off the mark. It seemed as though the air conditioning was completely turned off each night as it would get very hot in the room, then around 4 a.m. it would begin to cool off. I thought this was a isolated issue, but my sister and family were on another floor and had the same issues. Another surprise, I had over $100 in charges from the mini bar for basic snacks and some chocolates. There is absolutely zero pricing anywhere that I could find regarding the mini bar. To me, transparency would be a great feature here. There were absolutely zero specifics on my bill, other than the amount, for what I was charged. I am pretty sure I was even charged for the coffee pod to have a cup of coffee in my room. With most hotel brands, at the very least you can get a complimentary cup of coffee, in your room, in the morning. I consider those charges outrageous. Again very surprising. Room cleaning service was very adequate, but they did not provide and face towels after the room was cleaned, just full size bath towels. Attention to detail, lacking Water pressure in the shower was inadequate, and the button in the shower to switch from overhead to shower wand kept popping out and falling to the ground. Attention to detail The pool area was a mess. Towels were scattered everywhere, and based on who was in the pool, had been left by previous visitors. A nice touch would have been poolside service, but i witnessed, and received none. Lastly, I have emailed Chris, the GM, and it has been 5 days without a response. Since this visit I have stayed at a 4 star Hyatt property, and frankly it was a better experience at half the price. I have been a staunch supporter of the Hilton brand. Very unfortunate that the Conrad missed the mark.

My wife and I just stayed at the Conrad Nashville from 9/11-9/15. I’m a Marriott guy but Costco had a deal going on so we decided to mix it up. I left so impressed I’m seriously thinking about changing my alliance. Just a first class experience from the staff, quality of room and the location. There attention to detail and the ability to handle the little things with style and grace. Always got the feeling they were happy to have us there. There is no question where I will stay on my next visit to Nashville. Loren

Review of Conrad Nashville - Stay in Progress||||I’m currently wrapping up a three-night stay at the Conrad Nashville with my wife (checking out tomorrow, 8/25) booked through the American Express Fine Hotels + Resorts program. I’m also a Hilton Diamond member, so I was looking forward to a great experience.||||On arrival (8/22), the front desk staff were warm and friendly. Denisha, in particular, had kindly pre-arranged for the Conrad teddy bear I requested via Hilton chat, which was a nice personal touch. The check-in process was smooth, and they explained the Amex FHR benefits clearly, even giving us a one-page summary.||||That said, the hotel seemed pretty empty, and I was a bit surprised that no room upgrade was offered, especially given both the Amex FHR booking and my Diamond status, and considering I could still see nicer rooms available online. I didn’t expect to have to ask, and the lack of acknowledgment on that front left a bit of a bad first impression.||||Our Deluxe Room – One King Bed is perfectly fine, but small things have chipped away at the “luxury” feeling. For example, slippers weren’t available (waiting on a shipment, apparently), and when I responded to one of the hotel’s “how is your stay going?” texts with a question, it went unanswered. Also, while the property itself is beautiful and the gym is decent, interactions with some staff—like bellhops and valets—not greeting guests when passing by feels a bit off for a luxury hotel.||||On the plus side, breakfast at Blue Aster has been excellent so far, with delicious food and attentive service. The pool looked quite crowded (it’s the weekend), so we haven’t tried it yet.||||We’ll see how things wrap up tomorrow, especially with our 4 p.m. late checkout (guaranteed through Amex FHR) and how the Amex FHR and Diamond status credits are applied. So far, the experience has been… fine. Not bad by any means, but also not particularly memorable or in line with what I usually associate with a “luxury” stay—probably because of those little details that add up.||||Special thanks to Denisha and Yi at the front desk for the warm welcome and for making sure the teddy bear request was taken care of—it was a thoughtful touch. I’ll update this review after checkout if anything changes.

The Conrad is a lovely hotel and we stay every time we visit Nashville! The location is convenient to downtown and Vanderbilt and has easy access to interstate. By far the best aspect of the Conrad is the staff!! Everyone goes above and beyond to make your stay comfortable and enjoyable! The Bellmen are extraordinary! Darren, Gary and Edwin are in a class of their own! All three are gracious, helpful and endearing. The staff in the Blue Astor are also exceptional! Miriam, Nick and Kayla do a superb job!

I had a great experience at the Conrad Nashville. The hotel is very clean and upscale, with a modern yet welcoming vibe. Staff from valet to room service were professional and attentive. The bed 🛏️ was incredibly comfortable, and the bathroom was spotless with a sleek tiled shower. Hotel was in a perfect location for me and within walking distance of restaurants and attractions. My only gripe was the $60/day💰 valet parking fee, which felt a bit steep. Overall, a stylish and comfortable stay in the heart of Music City!

This is the first time I have had a two-star experience at a five-star hotel. Initially, I had a positive impression of the Conrad Hotel, which is situated north of the Gulch and downtown Nashville, Music City. The entryway exudes understated luxury. However, the five-star experience ended there. The hotel suite offered a scenic view of the cityscape. Nevertheless, despite being on the tenth floor, the traffic noise was incessant, making it difficult to sleep on the busy Friday night. When I reported the noise issue, I was informed that the windows were soundproof. However, this assertion was contradicted by the persistent sound of vehicles and engines. While I appreciated the manager’s attempt to relocate us to another room, the additional $250 per night before taxes was unacceptable. It is perplexing how a patron who has paid for a bedroom suite with the expectation of a quiet environment can be subjected to such noise. On Friday evening, I indulged in a luxurious bath. Despite two days of cleaning, the bathtub remained uncleaned. On Sunday, I requested that both the tub and the room be cleaned. Surprisingly, the room was overlooked for cleaning. The housecleaning staff conducted a cursory cleaning, which included making the bed, replacing the towels, and emptying the trash. Notably, they left the carpet in need of vacuuming and neglected to clean the tub. Around 5:45 p.m., I requested the tub to be cleaned once more. This was the third time I made the request, and finally, the tub was cleaned. In comparison, I have received better service at a Holiday Inn. Guests are willing to pay more for a more attentive and well-served experience. Unfortunately, at the Conrad Hotel, despite paying a premium, we were met with a two-star service not only from the housekeeping staff but also from the front desk, who appeared dismissive when I explained that our room had been overlooked. They even suggested that I had inadvertently turned on the “do not disturb” light, which I was unaware of how to operate. In addition to the aforementioned issues, I encountered difficulties with the doormen who failed to greet me promptly and the bar service, which overlooked the table number on my order and struggled to locate my drinks and food. Housekeeping staff did not speak English which meant often time requests would go unfulfilled. Over the facility’s nice. But for a full week they had dead trees planted in planters around the outside terrace where tables were not frequently cleaned. To the management of the Conrad, I request that you refrain from sending me a response expressing regret and promising improvement. If you genuinely aspired to provide exceptional service, you would have excelled during my visit. Given the seven-day timeframe I was there to rectify the situation, your efforts were insufficient.

Five Stars – A Truly Exceptional Stay! This was our second time staying at the Conrad Nashville, and once again, it exceeded all expectations. From the moment we arrived, everything was flawless—just like our first visit. The location is ideal, making it easy to explore the city, whether you’re walking or using their convenient car service into town. Every detail feels thoughtful and refined. The staff deserve special mention—they’re warm, attentive, and genuinely seem to love what they do. There’s a positive energy here that’s hard to describe but easy to feel. Everyone, from the front desk to housekeeping, goes above and beyond to ensure your stay is perfect. Our room was not only spotless and beautifully decorated, but the housekeeping team went so far as to organize our belongings each day, which was such a considerate touch. It’s rare to experience that level of care. The breakfast is delicious and always fresh, a great way to start the day before heading out. Above all, what stands out is the cleanliness, elegant decor, and the genuine sense of hospitality throughout the hotel. It truly feels like a luxurious home away from home. We can’t say enough good things about the Conrad Nashville. This will always be our go-to hotel in the city!

We had a wonderful stay at the Conrad! The amenities were top notch and the customer service was excellent across the board. A special shoutout to Gary, the bellman, who went above and beyond to take care of my wife and I. He truly made us feel special and set the tone for an amazing experience. Highly recommend!

Sleep beautifully! It's been years since I treated myself to this caliber of hotel. I forgot how good it was. The front desk, doorman, valet Parker, restaurant attendants and house keepers, did I leave anyone out?, we all had service dispositions and provided excellent service. The hotel itself self was beautiful, not over the top, simple but classically elegant. Thank you We stayed at the Conrad in Las Vegas, but we didn't encounter this.

The best luxury hotel in Nashville is The Conrad. I've been to Music City a number of times for pleasure and work and this is by far my favorite hotel. Here's a quick rundown of why... It's within walking distance of a number of great restaurants. The meeting rooms are spacious and equipped with the latest tech. In-house catering is very good - so many options and kind staff members. The rooms are so nice - clean, modern and fancy (think automatic drapes, mood lighting, luxury finishes). There is no other place I'll stay - I highly recommend!

Beautiful property with friendly staff. Daniel was amazing, fun, and so witty! I had 1003 and it was tastefully decorated with Conrad staples in the room. The gym has plenty of cardio and free weights to your delight. Theres water bottles and cold towels infused with lemon oil to keep you refreshed. The lobby bar and 3rd floor bars were very good and not crowded. Be sure to visit during HH, you will not be disappointed in their drink and food fair. All we need is an executive lounge.

Absolutely divine. We loved every second of our stay here at the Conrad. From the time you walk in the front entrance, you're swept away by their incredible signature scent and welcomed by the team. The rooms are gorgeous and the space is pristine.

This was an unbelievably nice hotel. Everything about the experience was fantastic. The property was located away from the downtown hubbub but it was on Broadway so you could walk 15 minutes and be there Staff truly made you feel like a trusted guest. They made sure you had everything you needed or wanted. The room was large and spacious. It had a sitting area, a wonderfully comfortable bed and pillows. The bathroom was fabulous with a huge walk in rainfall shower and double vanity. Lots of closet space for two people. The lobby lounge had yummy drinks and a very helpful mixologist that recommended some local haunts to go and visit. The Blue Aster was where we ate breakfast and it was excellent. I would easily stay here again.

First and foremost I would like to notate that I have included pictures of the hotel's restaurant, Blue Aster, within this review. I will provide a separate review for the restaurant in short order; and I would like to reiterate that this review is solely for the hotel stay experience. With that said, while the price of staying at this property is quite prohibitive, I must say I was blown away by every metric. What truly distinguished this hotel from others, and led to a five-star rating, from my personal subjective experience, is staff attention to detail and willingness to accommodate pretty much any reasonable request; even those you might be reticent to inquire about. While I had originally solicited the concierge's help to locate the ice machines, I was pleasantly surprised when I was informed that a staff member would bring ice to guests rather than them fetching such on their own accord; and I figured since someone was already coming up to my room, regardless, to inquire about lime slices, as I tend to enjoy those in my drinks. Staff members proceeded to cut a fresh lime in very thin pieces and then sealed it within a laminate to maintain freshness and cleanliness, bringing both the ice and the limes up to me in short order. This was not something I had previously expected nor planned for. Likewise, the pool and lounge area here is quite amazing. Unfortunately it was closed so I could not explore it while I visited. Hopefully it is open whenever you should visit!

Dates of visit: August 10 - 12, 2023 Rooms 615 + 919 While visiting Nashville on a birthday trip for my mom, I wanted to make it special, even though she is very low-maintenance when it comes to things like travel. I expected the Conrad to make her feel pampered on this milestone occasion. The end result was mostly positive, but definitely left room for improvement. The rooms are very nice, but even within the same type have differences. Despite booking the rooms far in advance and communicating with the hotel prior to arrival, we did not get rooms on the same floor. Adding to the disappointment is that your room key is needed to access the non-common floors of the hotel. I could take the stairs to get between our rooms, but not the elevators. Mom's rom had a soaking tub while mine just had a shower. The shower is very nice and Mom took advantage of the tub, so it's fine. Mom's room also had a better minibar setup; Room 919 had the dry items sitting out on the counter (which looked quite tacky considering the room price) and they were tucked away in a drawer in 615. Yet there's lots to love in the rooms; spacious bathrooms, Byredo bath products, and an ingenious lighting system that also allows you to alert housekeeping for service or Do Not Disturb with the push of a button. Bathroom setup not conducive for two people sharing a room that are not intimately related, no actual walls for the water closet, no frosted glass for the bathroom. The pocket door helps on space and does lock, but doesn't allow for one person to say, wash their teeth at the sink while the other availed themselves of the water closet. Housekeeping was a bit of a mixed bag; lines were refreshed daily but there was no vacuuming; crumbs from a cookie the night before were waiting for us after a long day checking out the city. Also disappointing were carpeting stains in Room 919. There is no fridge in the room, only a minibar. We but a couple of sodas on top of the minibar items without disturbing or moving anything and was greeted with several minibar charges at checkout. Makes me wonder if housekeeping helped themselves to some items and added it to my bill as you could clearly see that there was nothing removed from the minibar. Looking for an ice machine? You won't find one! You need to call and request ice, the bell staff will also fetch it for you. While very fancy, I'd just as soon have an option to do it myself, even if it was tucked away in a random corner somewhere. Valet is eye-poppingly expensive but very convenient and the drivers are very efficient and friendly, helping wash down the cost a bit.

Beautiful hotel and location! We were only here for the weekend but it was well worth the money. Loved their option of valet as well. Rooms are very spacious, bright and clean. Check out at 12 was convenient and quick. Cannot wait to be back & stay here again.

Everything about my stay was great. The bed was comfy, great views, great places within walking distance, nice staff, good water pressure. The vibe of the hotel was nice. I just wouldn't bring young kids down stairs after like 9 because that's when the lobby becomes more bar like. The only downside to the hotel was some of the valet attendants were not helpful. They were rude and didn't like to go get our car. Other than that I really loved staying here.

In July I stayed at the conrad for two weeks for a total of 5 nights. The first stay I did not receive the F&B credit nor the myway bonus points but I called Hilton customer service and they gave me the myway points. Upon checking into my second stay with the hotel I specifically asked the front desk concierge to explain how I can obtain the F&B credit as I had missed out the last time. She said that it was $25/day each, for me and a guest (I am a gold member), the credit started immediately once checked in and I needed to charge the bill to my room and it would automatically be applied. The first night my guest and I enjoyed dinner at the hotel and charged to my room like we were supposed to. The next morning before breakfast at the hotel I stopped by the front desk to check on my F&B credit from the night before and I was told it had been applied and it would work for breakfast too. On the morning of checkout before going to breakfast I once again stopped at the front desk to check on my F&B credit. However, this time was different. The front desk concierge said the system was down and the F&B would need to be applied once my stay was complete, she said she could see the other food charges and my final bill would represent the F&B credit and we were good to go have breakfast. Later that day I get my final portfolio and there are only 2 F&B credits applied. I tried calling the hotel and they directed me to work with finance. Finance has made it clear that the F&B credit is per night and not per day. However, that is not what was told to me by their employees. I think its absolute crap that Conrad won't honor the mistake of their employees and the general manager wont return my call to talk it out! COWARD!

Luxury amidst the Nashville honky tonk lifestyle! Conrad Nashville delivers guests with everything they need in a beautiful setting and great location. My husband and I stayed here for our baby moon and while we had a few hiccups with our reservations, Andrew, Stephanie, and the rest of the Conrad staff accommodated us and made it right. Upon entering the hotel we were warmly greeted by doormen and the lobby staff who helped us into our room and get settled. We had issues with the wellness room being unavailable due to bike recalls which was disappointing but Andrew made sure we got into a room that we felt comfortable in and made up for the miscommunication. Our stay was lovely. The grounds of the hotel are beautiful and pristine; luxury is everywhere and the smell of the lobby should be bottled up and sold. I'm not sure what the scent is that they put out but it is a delight to the nose. Anyway, the pool, fitness center, and every dining option in the hotel are perfection. We are at the restaurant twice and ordered room service and each time we loved our food as well as the service. The staff at the Conrad could not be more professional or helpful; each person we encountered worked hard to make sure we were having a wonderful time. The price per room is pricey, but you pay for quality and service, and it is well worth it at this hotel. Location is key when it comes to hotels and the Conrad is in a great spot! It's not in the heart of Broadway street but less than a 10 minute stroll away. We loved being able to walk to all the entertainment and fun but escape it once we wanted to relax and unwind. My husband had to work while on this trip so it was a nice place for him to have some privacy to do so as well. I made use of the amenities and quite enjoyed cozying up in our room and taking in the views. If you are looking for an extravagant Nashville experience at a decent rate then stay at the Conrad. We are hoping to be back soon!

The service and greeting was excellent. Everyone so helpful I felt like a movie star. My room was upgraded. Room had all the amenities- even a shower cap! No makeup mirror :(. But curtains that opened and closed by controls by the bed. Lights too. Coffee machine in the room. Two waters. Comfy bed. Great blackout curtains. Easy working area. Lots of easily accessible electrical outlets. Big bathroom with separate area for shower and toilet. Shower was huge with a bench. Also two shower heads including a rain shower. There were enough hangers in the closet!! I usually have to ask for more. Hotel was also quiet. Gym was great except only one recumbent bike and the screen did not work (I could still bike). And AMAZINGlY it was fixed that day!!! Seriously! First time ever in my history of hotel gyms was the equipment fixed the same day! Wow! I ate in the hotel but that's a separate review. The Starbucks in the cul de Sack made life easy. I couldn't figure out why I never saw the maid cart but when she did my room she brought everything inside. Super sweet girl too. Everyone helpful. Would definitely stay again and take advantage of the relaxing pool. There was also a bar on the 3rd floor but it was closed the two nights I was there (closed Mondays and Tuesday's). I'd like to try it next time. Some shout outs for exceptional service: Matthew the concierge Austin at checkin I will definitely stay here again!!!!

Went to the Conrad last night 12/7/2023 for an event in which a young man by the name of Fares went above and beyond. Fares approached me the minute I drove up to the front entrance with a smile and after explaining to him my reason, he quickly wrote me a ticket, and had the valet parking part all done in under 2 minutes. I have never been here so I asked if he knew where I needed to go, Fares explained where to go to me. This part is what led me to write this review and compliment him to Conrad Management team as Fares recognized I wasn't sure on where to go and before I could even ask anyone else for guidance, he took it upon himself to come inside and take me directly to the event himself! I've used valet services before, but I've never felt so genuinely cared for and taken care of by any in my 32 years. This young man has a want to help and although he didn't have to do anything besides the intaking of my vehicle, he went out of his way and normal job responsibilities and made sure I was taken care of showing genuine pride in his work. The young lady at the front desk who I didn't get the name of (Hispanic, dark colored hair) was very attentive and applied the group discount to my valet costs after noticing my ticket didn't have the validation code on it. She didn't make me go get a code or charge me full price like some would have done, Kudos to this young lady. Overall thanks to these two professionals, my first time experience at the Conrad was a great one and anytime I'm in need of a hotel, Conrad will be one I consider from this point forward. The aesthetic of the Hotel in itself was an everlasting memory. The hotel's cleanliness, ease of access, and above and beyond customer service that I was provided is what brings me to the conclusion of this review. 10/10 experience and I will be choosing the Conrad on my future endeavors!!

Wow. Corner suite. Stunning. Absolutely loved the set up and especially the tub. Very friendly service. Great in room breakfast: egg white omelet and blueberry pancakes. AC didn't work so great... hard for me to sleep in a room at 75 degrees. Didn't get cooler in spite of turning it down.

Had an event at The Conrad ( at a large company's Christmas Party). The valet guys were young and green but the manager was on it! Nice guy. Reception was perfect and friendly, quick, efficient, told me her name but I can't remember it. The best Staff I met was the Bellhop, Edwin, we talked he showed me around the room, gave me some pointers on the area, demonstrated how to work all the electronics, even brought me ice. He really started off my night very well. Thank you Edwin!!! The room itself was impeccable. Electric curtains, soft sheets, digital light and HVAC controls, spacious and the bathroom was just as good in marble with very nice toiletries. The Ballroom and reception area are very nice. The staff there were very stressed (maybe even scared?) I know this party was expensive but also had to stay within budget, however, the food buffets were TERRIBLE. I literally watched the appetizer bar shrink from coconut shrimp, beef satay, Brie puffs and arancini down to arancini. Luckily I grabbed one skewer and one puff, which were very good, before they were gone forever. After hunting through the vast area I found a slider bar. I while in line I saw the manager note the lack of buns, disappear and come back 10 minutes later, sans buns still, and looked again at the empty basket. The patties were ice cold, the cheeses were ok, mushrooms gone, onions had seen better days, pulled pork down to the last dregs, not a pickle in sight. Sauces were full ;). The one good thing on that whole display was the thick cut bacon, that was my dinner, two 3 inch pieces of delicious bacon. Apparently way down the room was a pasta bar or something, which used to have lobster and shrimp, but what was there was really congealed Mac and cheese, I don't remember the rest. I didn't even try. In summary, while the hotel was beautiful, their catering dept was not. It should have been stellar. Disappointed

A classy and beautiful hotel and staff located in Nashville love this place .Put this on your list!'

We booked the Conrad Hilton for Vanderbilt University 4 months ago and we're planning to go next weekend. I got a notification today that they cancelled our reservation and everyone else's for the 14-17th. If you're booked there, be sure to check your reservation and make alternate plans because otherwise you might be in for an unpleasant surprise. They said nobody is staying there the 14-17th now and I know they were 100% sold out because I called to confirm my reservation two days ago and request an upgraded room if possible at check in. I called the hotel 2x today and was told NOBODY will be staying in the hotel the 14-17. Very strange! The note said it was due to a "seasonal" hotel closure. Very fishy and to do this less than 2 weeks before Vanderbilt move in is just unacceptable. Very disappointed in this Hilton for making us scramble!

What a beautiful addition to Nashville's hotel scene! Just returned from a dinner here and I am very impressed. The hotel is new and clean and sleek and sophisticated--the bar and sitting area is open and airy yet also moody at the same time. The decor is mostly neutral colors and minimalist. The meeting rooms were well lighted and the food was just delicious. This is definitely a welcome newcomer in town! I have to mention that the valet was so friendly and quick!

Still amazing. My husband has been staying here for the week. How can a hotel get much better than The Conrad?

Great hotel. The staff were wonderful - Polite and very helpful. Nice modern and clean rooms.

I just finished my stay at Conrad Nashville. I wanted to write this review for tourists new to Nashville (like me). I hope you find these considerations helpful in deciding whether to book this hotel: 1. The walk score is not great. I would have appreciated more ability to hop out of my hotel and walk around shops - get coffee, browse shops and go to restaurants. Instead, there really isn't much in the vicinity of this hotel. Yes, there are great neighborhoods within 15 / 20 mins drive but it gets pricy with Uber fees. If I come back to Nashville I think I'll stay at the W in the gulch. 2. No store within the hotel. I forgot to pack sunscreen and toothpaste. Didn't buy at the airport because I assumed the hotel would have at least a general store. I was disappointed that there is nothing! So odd considering it's pretty much a staple at most hotels. 3.great turn down service and friendly staff. Your room is tuned down in the morning and early afternoon. All the staff, especially the bellmen are very polite and kind. 4. Excellent pool, not very busy and the staff check in on you often. Note it's 3ft so not for your dedicated swimmer and it's not heated; though the hot Tenn sun makes the cold pool refreshing. All in all, glad I stayed but would pick a place with a better walk score next time. Also management, please put a general store in your expansive lobby!

This was truly a great experience! Thanks to Mary Ellen. When I booked the property, it didn't even dawn on me that it was a Hilton. I gave up on Hilton last year after multiple poor experiences. Wrote several emails , called, and never got a response back. I didn't think that service existed in Hilton anymore. You need more employees like Mary Ellen, who protect your brand and cares about service. What a delight this property was and shout out to Gary as well. Thank you!

We spent a week here- arrived on Friday and got an early check in- used Amex points for a few days- went to the "Listening Room" and CMA honors- had such an amazing time!!! The hotel bar/lounge Sat has some great up and coming performer- her first single debuted on I tunes - was so fun to listen to her set!! Has a great location- as it's on the edge of downtown- but not noisy And most of our Uber rides were $7-$9 Tip- don't schedule in advance as we found it much cheaper to just go a little early- midtown cafe is walking distance- an amazing southern restaurant!!! Bottom line is Amazing staff, great location and a pool is great!! Will definitely come back!!!

Parking outside, I wasn't too impressed. In fact, I had to drive around the block twice because I was expecting the Conrad to be in a fancy part of town and the Conrad is located across from a lonely Shell station. At least the drive around confirmed we were in the right place, so we headed in and the lobby is amazing. We were there to enjoy the Grinch tea at the Blue Aster and coming into that lobby it has the grand scale lobby I was expecting from a Conrad with it's high ceilings, modern, understated furnishings, and quiet elegance. There's a piano in the lobby and I'm surprised they didn't have a pianist for the afternoon tea, but with a Grinch running around, I guess the hotel can only afford one entertainer at a time. The restroom is as clean as you'd expect from a Conrad, and they have those type of stalls that are walled off from the next stall with high ceilings so you have true privacy from each others sounds and scents. The restroom also has those thick paper hand towels which just screams class every time I see them in a place where the elites like to eat.

This hotel is a great add to the Hilton chain. From decor to customer service - top notch! My husband and I live not too far from Nashville. We stayed downtown for an overnight staycation to celebrate our anniversary. Valet was easy. There's also self-parking, but we vouched for valet. As soon as you walk in, the hotel just smells great. And the scent carries through the entire hotel, including the guest room. Our room was very nicely decorated. Beds were very comfortable. But I was very impressed by all the state-of-the art upgrades in the room. Our interaction with everyone in the hotel was exemplary. From the front desk at check in, to the bartenders, to the wait staff in the restaurant and valet. I've stayed at the Four Seasons Nashville, and I would say the Conrad Hilton easily rivals that.

Today is day 3 of my stay at the Conrad and i wish i had another 3 days to stay. This hotel is just amazing. The lighting for me is everything, as i spend many hours working from my room and your girls eyes are not what they used to be. The decor is on point and this hotel does not have wasted space, in my opinion. The toiletries smell so good. I am actually going to find the gift shop to see if i can bring some of that stuff home. I ordered room service, and it arrived hot and very tasty. I also had a grain bowl salad from the restaurant and it was delicious and healthy. This place is a win win. Check out my video on ticktock of my room. :-)

Do you want to stay somewhere clean & quiet? This is your place. The Bellman Mark was kind to make suggestions to different restaurants & key places to visit. He even shared what was available in the room along w/ how to operate the Ac & the Drapes. They have all the amenities - restaurant , great craft cocktail bar on the roof top - they even had live music on the weekend. This was a bonus for myself & kids before we turned in for the evening. They even had plenty of non alcoholic options. The hotel was beautifully decorated down to every detail- the aroma was nice and not overbearing . I loved that our rooms were kept neat and tidy. The entire hotel staff was beyond helpful. I adored ALL the Door men & Valet was efficient & kind.

Beautiful, modern hotel. Very clean rooms with great amenities. Staff are all great. Anna checked us in and out and she was lovely. We had a small issue and the manager (I think his name was Andrew, was very nice and understanding and made things right immediately and without a fuss. The doorman, concierge and valet were also so helpful and professional.

Conrad Nashville is the newest edition to Midtown, bringing Modern Luxury to Music City. Near the intersection of Broadway and West End Ave, they are central to Gulch, Downtown and 5 minutes from Music Row. The staff is impeccable and hotel is magnificent. Highly recommend 5/5.

Treated myself to a one night stay at the end of a work trip. So glad I chose The Conrad! I was impressed with the room size for a standard room and the bathroom was awesome as well!et a friend for breakfast downstairs and we were both very happy with our experience!

First time staying at this Conrad and absolutely loved it. Came to town to see 'The Weeks' at Brooklyn Bowl. Beautiful hotel. Everyone - bellmen, valets, front desk, concierge, housekeeping - was incredibly friendly and helpful. We LOVED our room. 10th floor, floor to ceiling windows, great lights and space. We typically stay at another Hilton property when we come to Nashville, but will def stay at this Conrad going forward. PS - significantly nicer than the Conrad in Indy!

The Conrad Nashville is a beautiful new property that's barely 6 months old. It's conveniently located in Midtown not far from the interstate and Broadway! The decor is modern and high end with great staff. Darrin helped us up with our bags and was very friendly and attentive. It's listed as an American Express Fine Hotel & Resort. They offer both valet and self parking in the garage attached to the rear of the building. There's ChargePoint EV charges available in the garage for a fee of $0.07/minute. My only complaint is that you cannot get room service past 10:30pm. We will definitely be back!

One of the nicest hotels I've been to! They go above and beyond to make your stay epic! I will definitely be back when in Nashville!

An absolutely top-notch Hotel. Super friendly staff, super professional, and high quality food. You really can't do any better if you're in Nashville for a few days. I'm willing to pay it if it's worth it... and this place.... it's worth it.

We are staying at the Conrad and the service has been fantastic. We have visited many hotels since the Pandemic and, overall, service has declined. My husband mentioned that he has felt like we were staying at a nice hotel pre-Covid. Everything has been lovely. We look forward to returning.

Me & my 2 best friends recently stayed at this hotel. It is a gorgeous hotel w many amenities that we ended up not using b/c we had plans already. The restaurant was nice. We got bfts there everyday and the basic bft has eggs, bft meat, and crispy potatoes which is to die for! Concierge Matt was very helpful in recommending a restaurant w/i walk in distance so we went on 1st night which turned out to be REALLY GOOD - The Midtown Cafe. The room was also very nice w electronic curtains, double sink in bathroom, a tea kettle & a coffee maker, etc. The only thing was the tub was WAY too tall whcih can creat a fall hazard for customers that are short. The stay was very nice.

Very nice! I love trying new hotels, and especially newer ones. This one is less than a year old, and it definitely wsa a nice luxury hotel for a quick stay. Given it was an NFL weekend, the prices were not so nice, but it was close to everything and had a great breakfast spot in the hotel, and a nice little spot to hang out with a drink too if you want. They have a lovely pool area, and some nice amenities. The gym was pretty decent for a hotel gym, and they had cold towels and water there which is always a nice touch. Our room was spacious and we got one with a balcony. The view was so pretty! The hotel staff was friendly and the room was really clean. The bath line they carried was very high end...I really liked the scent of it. The towels were fluffy, and that is important when you wanna shower lol I also loved the electric system for the shades and lights. Modern room with all the amenities you could need. There is another property we stayed at in Nashville that we liked slightly better but overall I'd definitely say this was an enjoyable stay with good location, food and service!

Booked this hotel 6 months in advance they emailed us 40 hours prior to our trip. They overbooked the hotel and couldn't accommodate us. They said "it happens" ....no offer for a stay at a sister property or compensation for another try in future or anything. Won't be booking another Conrad.

Amazing hotel. This is my first hotel stay in Nashville so I have nothing to compare it to. But I can't imagine a better hotel experience. Simple elegance throighout. Futuristic but accessible room technology great layout and comfortable bedding. Big shower and bathroom spaces Was there the opening week and the staff were great and obviously excited to represent such a great hotel. Highly recommended.

So the hotel itself is extremely clean - which was great because after going out around Nashville you can feel grimy. My only complaint is with housekeeping. They clearly came, BUT for whatever reason never restocked things like toilet paper, etc. the front desk was always eager to help and things would be sent up immediately, but I feel like those items are standard restocks. The pool was nice too. They said that you could get drinks out there, but I never really saw where you can supposedly do that. Didn't try the restaurants so I can't comment on those. I did see they offered high tea around lunch and I thought that was unique. I wanted to try, but the friends I was with weren't into it. This place is probably best suited for solo business travel.

This hotel is wonderful and beautiful but there's a few things missing from giving it 5 stars. Let's start with the pros. When I first walked in the bellhop guy ( I think his name is Brent, not sure but he's bald) took my suitcase and even my coat and gave me a bottle of water. I mean I've been at some high end hotels but never got this type of service. He was absolutely amazing. The convenient parking is great too. The rooms are beautiful. The con's are; there's no refrigerator. I mean where do you put your leftovers after a night of drinking and don't want to waste your food? Second why is the mirror in the closet. That's a bad design. Third where is the slippers? There's a robe but no house shoes? I'll end it saying I will most definitely stay here again.

Wonderful time during my stay at the Conrad. The ambiance, decor and furnishing is exquisite. Hotel staff exceptional and the breakfast each morning was amazing!!!

Beautiful & well maintained luxurious hotel, centrally located from broadway, music row & the gulch. We walked everywhere. Staff was very helpful & courteous, made our stay extra special.

My wife and I traveled to Nashville for a weekend getaway. The Conrad is a beautiful hotel with excellent service. The staff was friendly and the hotel was very clean. Our room was great as well. I would stay here again if we decided to return to Nashville.

AMAZING experience. I stayed at the Conrad with my best friend for the weekend. Our room was spotless, smelled amazing, bed was cozy, had a great view, the shower had good smelling soap, etc! Everyone who worked there was very friendly. The restaurant in the hotel was also really good with tasty apps. It was walking distance to many places and a shot uber ride to the places we couldn't walk to. Couldn't say more great things about the Conrad.

On Broadway in Nashville close to everything but just far enough from the meyhem that is Broadway. Great location. A walk to the West End and the Gulch and even the river if you don't mind the hike. There are rideshare scooters everywhere and Ubers are quick. The staff at the Conrad go above and beyond. We felt welcome and taken care of from start to finish. Concierge took great care of us, housekeeping was impeccable, restaurant and room service were fantastic. Our room was modern with nice touches like automated lighting, window treatments thermostat. The pool area is on the third level and is very nice. We even worked out in the gym, which is nicer than any hotel gym I've ever used. I'll definitely stay there again next time I'm in Nashville and look forward to staying at other Conrad locations in the future.

Just finished a family trip to Nashville and stayed at the Conrad. As a family who travels often and uses different hotel brands...I must say that this Conrad was top notch. It deserves every single bit of the 5 star rating. The hotel workers from the doormen to housekeeping made it a great experience. Everyone was extremely nice and accommodating and not one staff member made us question our decision to stay there. We will most definitely make our way back down the road. The only negatives I can speak of was 1) A family decided to throw a nerf football in the pool and ruined our day there. We were having a great day until they showed up. Splashing the ball and being loud . Nobody told them to stop. We got annoyed and left 2) The wait staff at the Blue Astor could use a tweaking or two. Our food was sitting for 10 + minutes right under a heat lamp as the entire staff walked past it numerous times. A little frustrating. But other than those 2 unfortunate experiences...it was truly one of the best hotel stays we've ever had. Thank you guys!

We had an amazing stay. The Service at this hotel is top notch! Beautiful pool with higher end seating. Pool quiet during week, busy on weekends. (They could have used more help on all fronts at pool on the weekend) we enjoyed both restaurants and the drinks are restive! They are expensive, but next level presentation. The service from the front desk to the doormen (you won't open your own door here) to the pool to the restaurants was first class. Though the hotel can take care of your every need it is located walking distance to a great coffee shop, (Love and Coffee) casual eateries (Cookout, Hattie's, Bagel shop) and Division Street bars/restaurants. Gas station next door for convenience items. Quick 5 min $6-$7 Uber to Broadway night or day.

Fabulous stay! Excellent service, warm hospitality. The lobby has such a beautiful, swanky vibe. The rooms - amazing!! Turn down service, modern features like automatic drapes + lights. Great mini bar, beautiful decor, pillow options, etc. Complimentary refrigerator if needed. The staff is very personable, helpful and such welcoming hospitality. Highly recommend street parking or self park in garage! Valet is $52.00. For Nashville, that is a bit much. There is a parking garage underneath the hotel. It charges $25 per 24 hours. Park on level P2 or P3 and take the Conrad elevator directly to the lobby. Or lots of free street parking off of Hayes Street (directly behind hotel) - we found parking here + then walk thru the garage to the lobby elevator was super convenient.