Consumer Reports

I purchased an annual membership a year ago for $39. I noticed today that I was charged again 3 days ago. I barely used the service and am not in a position to waste money so I called to cancel and request a refund. The rep assisted me and confirmed that I would get $29 refunded. The rep said the $29 is the "prorated" amount that I would receive. How is $29 my refund on an annual membership that cost me $39??? My refund was missing $10! I spoke to a supervisor informed me that when I signed up I agreed to this (somewhere in all the fine print) and there was nothing he could do to refund $39. This is not a good way for an organization to make money. I get that they are trying to provide a service but you should not get to keep approx 25% because I call 3 days later. They are not transparent and it feels like I have been bamboozled! I will be reporting them to the Better Business Bureau and sharing my experience with anyone who will listen. I do not believe they were this way in the past. Their services and policies have gone way down.

I should have checked their rating before I purchased the $39 digital version (but it is consumer reports, right). I wanted to check out the hexclad pans, but their site was so incredibly confusing that I canceled immediately. I also was ripped off for $10! I struck me as odd that all over the site they are begging for donations NOT! I reported them to the FTC

Ripped off called the same day I was charged $39 for Membership to cancel. They deducted $10 and refunded $29. Very unfair business practice. This is a total rip off by consumer reports. I am a senior citizen. Many many medical problems I object to this Rip off practice!

I have quit my subscription Consumer Reviews over a year ago and they continue to send me "Last Chance" or "Final Chance" or this or that - They will not stop sending me mail about signing up again. I have tried everything but they continue to send me letters. I bet they have sent me over 20 letters after I quit using them. It is annoying and think of the paper they waste if you multiply my mail plus thousands of others. I not only will never ever sign up again but I am now ANTI Consumer Reports. DO NOT SIGN UP UNLESS YOU WANT LIFELONG TRASH MAILED TO YOU EVERY COUPLE OF WEEKS

I really like and use advice in the magazine. Constantly asking for donations is annoying, but the one request just received, before my annual renewal is due, in my opinion, was deceptive. Lots of encouragement to send money before your subscription EXPIRES SOON. I trusted Consumer Reports. I tore off the stub to accompany payment, enclosed a check, I thought would renew my subscription, put check and stub in the envelope, sealed and put a stamp on it. I was writing the date paid and check number on the correspondence when I noticed in extremely fine print, that this money was a donation and would not apply to my subscription renewal. I voided the check and shredded the rest. I've subscribed for many year but never had so many pleas for money. I always looked forward to the annual book of car reviews . It is my understanding that it is now only available online. I'm honestly not sure if I will renew, but if I do, you can bet I will read everything including the fine print, then think twice before I write a check and possibly waste money and another postage stamp. BTW: I did send a donation sometime ago. I promised promised a "small" surprise gift as a token of appreciation. Nothing was ever received except requests for more of my money.

Beware their shady fine print. They will automatically hit your credit card for renewal without your authorization. They explained it's "in the fine print". Then they make it almost impossible to cancel.

This magazine and service lost its way a long time ago. I looked back at issues from 25-30 years ago and noted that cost, value and affordability of goods and services were always factored in as part of an evaluation. Today we "promote" $65-$80K SUV's, $50 chocolates, and $1.1k to $3k major appliances. The average retirement income in my state is about $30k. One cannot buy a lot of these overpriced GenX trendy appliances, goods and services on that level of income. Consumer Reports you have abandoned boomers-the generation that always trusted that you were looking out for us. What a farce CR has become!

I have subscribed to the full membership status at CR.org. I am overwhelmed at all of the testing methods this non-profit agency takes to give a product an unbiased evaluation rating & the means & efforts to go far past the limits to test these products are quite astonishing. I have been equally impressed & fully satisfied as a consumer in the trust I have invested in their highest ratings of several long lasting products such as appliances I have purchased in the past. I’m very grateful to have Consumer Reports on my side when shopping for particular products.

They used to be fabulous. I had an account issue. Tried to contact them on a Saturday morning when there is no phone support---but was promised a live chat agent. Three times, I got the prompt, "You are next in line", only to get kicked out with the advisory, "There is no one available". So---turns out there was NOT live chat on Saturday morning. Which is odd---because they are---"Consumer Reports" I wrote an email outlining my problems with my account. This morning, I got a form-letter response, saying my account was canceled per my request, but not coming close to addressing my other concerns. I contacted phone support, and the representative was curt and similarly unresponsive. If this is how they run their own shop, how can we believe their reviews of toasters, televisions, and automobiles? Maybe they should do testing and a review of a certain consumer site. It's called "consumerreports.org". If they truly do independent and unbiased testing, they will discover that it is terrible.

CR automatically renews your membership and charge you $39. I called the same day to stop the membership and get my refund and they refused to give me a full refund and only gave me $29 refund keeping $10 for themselves. This is an incredible nasty rip off Buyer beware. The fine print is nasty /unfair, favoring the company.

Consumer Reports has been around forever. Founded in 1936 it's is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy. There's so many places I can turn to for product reviews these days I often forget about the wealth of information this organization provides. My parents actually told me about Consumer Reports. I'm recommending.

This was my go-to place with years of membership. I started using their recommended sellers to give them a boost. Then I bought something using Wayfair, had trouble with Wayfair, got nowhere, so called CR. Got someone rude who hung up on me, then they wouldn't refund my membership. I'll never renew of rely on them again

CR has turned into an un-godly ripp-off and sleazy company with deceptive advertising. THIS COMPANY IS NOW OFFICIALLY A PIECE OF TRASH. I would say what it really is, except my post could get deleted. For a company that is SUPPOSED to be pro-consumer, their practices are shady and anti-consumer. And I'm not even talking about their erroneous endorsements of faulty appliances that have lawsuits against them. I'm talking about trying to get any definitive information on their "services" and what you actually get when you pay a membership fee. Tried to order a CR Car report in magazine form because they make it impossible for stores to carry now. Their site says you have to pay $40 for an entire year in order to get any one month. But I don't want to by a toaster or lawnmower, just a car. It also doesn't say if the new CR car issue contains rating reliability on transmissions, engines, exterior, etc. like they used to. Because when you go online to look at CR car reports, it is a bait and switch which asks for ever increasing amounts of money to get "get to the next level" without specifically telling you what is included in the next level. It was such a scam-a-thon that I call CR customer service trying to find out what i would need to pay and do to get the information that used to be included in the magazine which I can no longer purchase in the stores. I got someone with extremely poor English giving me a hustle and the run-around from hell. No real information. Just telling me to spend more and more to get to higher levels, refusing to tell me what is included. Not even fluent in English. I found out their website is intentionally misleading (dishonest, filled with lies) and that I can actually order a single magazine copy for $9.99 which I did, but I have no idea what will be in it. IT WILL ALSO TAKE 8 WEEKS TO GET TO ME!!!!! BY THEN IT WILL BE TOO LATE! I DON'T WANT TO WAIT 2 MONTHS TO BUY A CAR!!!! THIS COMPANY IS A PIECE OF TRASH! They are located in NY, which I can drive to in 3-4 hours. But it will take them 8 weeks to mail me a magazine?? I asked to pay extra for quicker shipping, but they are not capable of that, nor are they capable of anything.

In primeval times when my parents roamed the earth Consumer Reports floated in with the monthly haul of magazines called Popular Science, McCall's and Psychology Today allowing my father to pontificate on the best brands of riding mowers, hair trimmers and bloated American coupes sporting "Corinthian Leather." Published by Consumers Union, Consumer Reports offers unbiased, advertising free, recommendations on a wide spectrum of consumer products from coffee to lawn furniture with each report reading like a dispassionate science experiment ranking the winners and imposters side-by-side. The lab coated technicians of CR could care less if the 1977 Chevy Camaro was a chick magnet if the Datsun B210 (think Nissan) offered superior quality, reliability and functionality -- these mirthless researchers were incels before incels were even a thing. That's my one ding, as style and aesthetics are rarely on their radar. Back in the frontier days before Google you had to subscribe and hold on to the physical copies or pay the public library a visit to peruse old issues. Today of course CR is completely searchable and when I am contemplating a major purchase, I'll re-up for a few months. Long ago I ceased to care what their opinions were of can openers and even, flat screens as these categories now fall into the category of cheap, disposable technology. That said, CR still rates a five because if it saves you from a thousand dollar mistake on a backyard grill or laptop, you're way ahead of the game. Corinthian leather optional.

They help a lot with products to test and much more like food baby products and washing machines

Am increasingly disappointed by CR practices that undermine the trust of its members. Looks like they are really earning their low Yelp and BBB scores. -Never gave explicit permission to save a person's credit card information -They did not present any options to elect not to renew subscriptions -There is no option to tell them to delete a person's credit card information (I do not want them to retain it with their spotty customer record) -Searched my email and confirmed I never received notification of subscription renewal in advance -They charge members for digital access to the information members already subscribe to and support through memberships Their researchers continue to do great work. CR's membership division has lost its way and are an example of poor membership ethics in practice. Rather ironic.

This is a SCAM! Consumer Reports LIES! Their subscription offer was for 10 ISSUES for $20, or 5 more for an additional $6. They offered a "FREE Gift": a book of How to Clean Practically Anything and said this offer "Includes our top-selling Auto Issue and access to CR Digital Archive from 2012 to today". It DOES NOT SAY that these 3 "freebies" are considered issues of the magazine. Today (less than 1 month after they cashed my $26 check), I got a renewal notice saying my subscription expires Sept. 2024 and wouldn't I like to "Lock in our lowest rate now and save!" As I signed up for 15 issues (received the first issue of the magazine earlier in August), I didn't see how this was possible. When I called their customer support, I was told that this is correct and that they have mailed 2 magazine issues, and I received the 3 "freebies", so as of 8/25/23, I only have 10 issues of the magazine left... so I canceled it and requested a refund. They promised to refund me $20 (in two separate checks -- $14 and $6-- but couldn't explain why I will get to separate checks.) I no longer trust Consumer Reports if they feel the need to scam their members to sell their subscriptions.

Used them to purchase a Fridge. Found out later that the fridge was the subject of a lawsuit. No mention of the lawsuit. Used them again to try and buy a car through their TrueCar tie-in and the advertised price was too good to be true because the dealer included 40% of add-ons that were mandatory. What's the point of offering a huge discount if the dealer is going to claw them back. Lastly, the reviews have a bias. Most people that don't have an issue with a product are less likely to praise the product whereas those that have a problem and subscribe to CR may let others know of their issues. We won't be renewing our subscription when it expires.

Consumer Reports, formerly known as Consumer Union, an actual not-for-profit organization that has been around for decades, is absolutely the best source of unbiased reviews of certain products and services, reviews that are not tainted by advertising or by any other compensation. The only negatives are that only certain items are rated, and, often, only certain models of the rated items are rated, some of which may not be on store shelves anymore (but many are available online). The most popular issue is the one that, each spring, rates, and compares, almost every single new car that can be purchased, and also rates and compares many used cars. It suggests which cars and features are worth buying, and which are not. That issue is an absolute must for someone who is about to spend tens of thousands of dollars buying a new car. In addition, Consumer Reports offers, free, a car buying service (new cars only) which can save you a few thousand dollars on your upcoming car purchase (unfortunately, it doesn't cover leasing cars). Consumer Reports is available in hard copy (mailed to you) or on the internet, in each case at a rather nominal subscription cost, but many of its posts, even on Facebook, are free.

I paid for a year's subscription last July and this month (October) received a notice that my payment was PAST DUE! Notice says "Please Pay Now to Avoid Service Suspension" Very strange and disappointing. I will call thier Customer Service tomorrow and inquire. Carolina Juárez

Whew what a bunch of southern idiots They dont even take a debit card. I'm sure in the hell not going to give a CC OTP to a weird outfit from Yonkers??? WThell! Then she goes to me to make the payment online. First of all they didnt even have an address from the 1st order for the order back in Dec 19'! Fookish fools everytime I call. Something Media. So we get an email stating the post office cant deliver. Well Yeah! NO Address just Condo unit #!!! Dummies. What did they do with it??? I've order for almost 2 decades from Consumer Reports and this unorganized outfit outsourced. But worse in America. At least the Phillipunes and some in India get it correct and repeat it back!!!. No Wonder! Poor business practices.

Wow! I've been ripped-off by Consumer Reports! What irony! In December they emailed me a $10 offer for a 1-year renewal plus a 1-year gift subscription. This is a very good deal so I accepted the offer and they promptly charged my credit card $10. 2 months later I get another email from them, billing me $26 for a 1-year renewal. What the heck? So, I called their customer service number, waited 20-minutes for an answer, and here's what they said: That $10 offer was an error on their part. So, tough luck - they will not honor it! Even the customer service "supervisor" gave me the same answer. Finally I asked for a $10 refund and they were willing to do that. But, really? Is this how an organization devoted to defending the consumer should act? Ridiculous! It really undermines my faith in their organization.

Consumer Reports gets a Thumbs-Down from Consumer Reports! Until now, I've always had respect for the company and occasionally paid their $10 a-month fee to get the latest results on cars, TVs, chain saws, etc. Unfortunately, Consumer Reports has adopted a technique of profit-enhancement through a common ploy which is DEFINITELY AGAINST CONSUMERS - ESPECIALLY THEIR OWN CUSTOMERS! The ploy is to ask for your credit card to pay the $10 monthly fee. AND THEN THEY KEEP ON BILLING YOU MONTH AFTER MONTH! When you finally get around to examining your credit card bill (and this slows down around the holidays), you find out you've been paying three months AFTER your first month. You call to cancel, they say, "Sure, no problem," but they will only give you one month refund. I called my credit card company and cancelled all payments to Consumer Reports FOREVER. Six months later, the Consumer Reports charges begin AGAIN! Nobody at CR takes any responsibility for this, they give you no written proof that you cancelled, such as an email, and you end up wasting hours and hours taking the charges off. Sorry CR - you are no longer in my mind, a CONSUMER ADVOCATE. You've become CONSUMER HOSTILE. The shame is, there's no other reliable, unbribed, impartial judge of consumer products anymore. But wait, if you respond in the next 3 minutes, the Peoples Republic of China will send you, absolutely free a new Milwaukee power tool of your choice, none of which, however, are made in Milwaukee.

This so called charity bombards my mail box with membership renewals and raffles. It's very confusing material and you can lose track of what money was donated where... They say you get a surprise gift that never comes and you find out it's just a guide. Seriously, that's your surprise gift for the donation a useless paper guide. It has to get send out again from eight months ago as well as the one from last month that didn't come... I called them and asked them why my membership renew forms were coming in when I was paid for another four months. I got hung up on the first time. So I call back and every question I had to be out on hold for a supervisor. I don't understand just put me on the phone with the supervisor... I don't like these consuming raffles that go to a separate location and never stop coming... I just want the reviews that I pay good money for on time and early! Cut out the raffles non stop and membership renews non stop. I'm auto pay set up and payed in advanced for two years ahead... I still get the renew forms, what a money grab! I don't feel satisfied where my money is going and how they can explain why I donates money and they don't even have it down which raffle it's for or if it's for membership. My forms seem never to make it their with my personal check and credit card information! Stay away from the mailing just get the app and pay for it, everything else is junk! Sincerely, One scammed customer

Back in the day before the internet and social media technology, we had consumer reports magazine to give us the info on cars , bike , appliances, electronics,, food. Tools, toys , and everything else that was analyze and rated .The big attraction was for cars and home appliances mostly and yes I was one of many who purchased the yearly consumer reports car ratings book. However there was many problems including as example , how can you test a fridge for one day and come up with an accurate rating, how can you test drive a car for a few hours and give a correct rating and it applied to many other tested products .I cant proof it but did consumer reports pay for all the products they tested or were they gifted by the many brand companies in exchange for positive reviews .it's just a speculation on my part and many folks probably did as well. Now with so many sites on the net , you will get plenty different options on cars , appliances, etc, but back in the day consumer reports was the go to MAG to get the scoop on that car you wanted to drive or that tv you wanted in your living room.

Consumer Reports has long been a reliable guide for purchasing consumer goods and services. Their ratings seem objective and testing done by seasoned experts. I continue to support the underlying organization, Consumers Union, by subscribing each year and giving gift subs to my relatives. Online access is an alternative (which makes online research easier), but I prefer the printed magazine. Try it, you'll like it!

Sells data to third parties and spammers, nothing consumer focused on paid for product advertisements and manipulated ratings. They make their living selling ads. Not the measly subscription model. There are plenty of places to find real users with real world feedback. No need to double dip on slanted magazines reviewers.

The publications are fine and informative. However, I paid my $20 bill online. I was charged an additional $3.99 PLUS $10 more for a Cash Advance fee. When I called my CC company about the charge they stated that the payment company, DOXO, lists payments as cash advances. This is a complete "ripoff" by Consumer Reports to require us to use this company for online payments. I WILL NOT purchase from Consumer Reports again!

I have been following this business closely and using their tips in my everyday life. They even have a show that comes on on Saturdays. It has helped make my life more streamlined and allow to go about my daily tasks more efficiently. The information is relayed in very professional and courteous manner. Thanks!

Beware-- the "risk-free" offer is very questionable! I sent in the free gift card and subscription (8 months for $20). Within a week or so, I got my first issue. I got a second issue within two weeks. As soon as I got the invoice, I returned it marking "cancel." However, by the time they got my notice to cancel, I had received two issues. Now within one month, I have received three issues! (They got my order on January 4th; on January 30th, I got the third, "March," issue.) They appear to rush issues as soon as the subscription starts, so that you can't cancel after the first risk-free issue. I could be wrong; however, when I tried to call Member Services at 1-800-333-0663, the number is no longer functioning. Also note, when you pay on-line you must allow automatic renewal of the subscription. (This can apparently be changed later, if their service is working.)

There are two main issues with this service, the quality of the content and the subscription model. Reviews seem to to tout the same brands over and over. I think they are just "mailing it in." Also, reviews are often for a previous, now unavailable model. As they say, past performance is not a guarantee of future success. People say they like the auto reviews, but there are way better (free) sources for that information. I had the foresight to cancel the auto-subscribe with PayPal. From the other comments here, it seems I saved myself a lot of trouble as well as money. I now receive frequent email from "customer service" advising me that my account has been suspended. It does no good to respond to the given email address indicating that I've no wish to renew. There is no way to cancel electronically. It also seems, based on other reviews, that a phone call will not solve this problem. Their emails are unlikely to stop. It's a good thing for spam folders! I also note that CR has trashed yelp on a few occasions. I guess the truth hurts.

Consumer Reports magazine is invaluable, whether you get it online or in standard magazine form. I use it both ways. (By the way, it's NOT a charity. It's a publication published by Consumers Union--a not-for-profit organization that has been fighting for consumer rights in Washington and across the country since 1936.) FULL DISCLOSURE: I worked for the organization for 20 years. Each issue provides detailed, unbiased analyses and ratings of products and services, as well as practical advice. I can't respond to the posted complaints about its marketing, except to say that (1) for-profit and not-for-profit entities "slip up"--intentionally or unintentionally. I would stake my "reputation" that Consumer Reports' are unintentional. And (2), most certainly, marketing and editorial...the testers, writers, and editors...are totally independent of each other.

Scam job. Won't refund automatic payment of $39.00. Ratings on mattresses are wrong. Bought an Avacado mattress that was so bad we had to return it. CP said it was an 81. Beware!!!!

I just received and email stating my automatic digital renewal was processed at Nov 24, 2021 05:59:16 PST for 39.99. I called at Nov 24, 2021 9:12am EST to cancel it. The time difference was 13 minutes and Consumer Reports will only credit back 35.75 for 13 minutes that I did not use. I haven't used this site in many, many months! They did not send an email prior stating a renewal was coming up. This is terrible business practice. Shame on Consumer Reports!

I am a longtime subscriber to CR. On the subject of customer service I would give them "minus 5" if available. I have always viewed CR as a consumer advocate. As for contacting CR, about their abusive subscription tactics, is impossible. Long phone waits that disconnect, and a subscription department that can't answer questions, and if so, mostly misinformation. If this was another organization CR would be very critical of them!!! They are eager to take ones money in many different ways, but don't give a crap about you once they grabbed it!!!!! Service of their "members" is the worst!!!! I will mostly likely be canceling my subscriptions, gift subscriptions included. Possibly CR will reach out to me, for I'm done with trying to contact them!!!!!!

Horrific and I say that not for the magazine but the lack or professionalism and customer support that should go with it but is severely lacking. tried to upgrade my membership today and 5 hours worth of effort due to some setting they have on my subscription where I have to call in to do so but no-one knows how to do it. I have spoken to about a dozen reps and supervisors and I decided it best to cancel membership9 .

Consumer Reports sent me an e-mail offering a $20.00 full year subscription to re-subscibe, but when I did, the price went from $20.00 to $35.00. I cancelled my subscription before for their dirty tactics and didn't receive a full refund, even though it was their screw up.This time I cancelled the same day I subscribed, but haven't heard from them.

Consumer's Union has a Facebook page that puts up posts that one would expect to generate an open exchange of opinions and ideas, and this is precisely what happens on public Facebook posts. However, the posts are moderated and any opinions that are contrary to corporate interest are taken down, they are simply removed. I just commented on a post about labeling GMOs and responded with factual data to two pro-GMO, anti-labeling people (of the same last name, one of whom claimed to be a "Doctor"), and who had usurped the majority of the post with their pseudo-scientific banter about the marvels and harmlessness of GMOs. Their posts included links to 'scientific' articles on the benefits of GMOs. Initially, I was unable to repost my comment in response (and no, no inappropriate content) when I did a bit of editing. I was simply unable to post what I had written and then edited. So, I did a copy and paste and re-posted it. I included a link to a NO_GMO site to provide hapless readers with some basic information, if anyone chose to research further. When I came back to the post, my factual and data-rich comment was taken down, as was my link to the informational site. The result of this censorship was that the vast majority of the comments were from the two pro-GMO, anti-labeling pair; thus rendering the entire post a pro-GMO argument. (And I checked; this was not the result of any Facebook filtering or 'stacking' of comments.) I wouldn't even give a thought to any review by this industry-biased organization, having experienced, first-hand what they do with dissenting opinions. What a sham of a 'consumer' organization. Consumer's Union is simply another working arm of corporate America and one that silences consumers on issues that are vital to our health and wellbeing, such as the issue of knowing whether or not we are harmed by GMOs or whether we have the right to know, via product labeling, what is in the foods that we consume.

Consumers union publishes consumers report. They claim to not be bias when it comes to their automotive reviews. But time and time again, they prove that this is incorrect. There has been three cars that CU has reviewed as recommended just because they were a Toyota. Later the Insurance Institute for Highway Safety deemed the cars to be unsafe and Consumers Union said that they were no longer recommending the car. Why recommend it in the first place if you do not have all the Data. In 2004, Consumers union had to settle with Suzuki because they had a bias report that made Suzuki look bad. With The Mitsubishi mirage, they gave it a bad score because the interior was cheap. However, When it comes to the Tesla model S, their review also says that the interior has a cheap feel to it, but that does not hurt the score of the car and gave it 103 points. So why did it count significantly against the mirage but not the Model S? I will tell you why, it is because there is no standard in testing cars and Consumers Union has a favorable bias for certain cars and brands. There should have been no reason why those three toyota's were given recommended ratings only to be taken back. The same thing with the model S. If the interior is bad, then it should not be looked over and given a perfect score. Its things like this why I stopped buying their magazine since they are not consistent at all in their reviews and allow their bias to take priority. Consumer Union's Consumer Report magazine is no longer a reliable magazine

crooks flat out once they or there resellers get your credit card information good luck canceling it I signed up for a ONE YEAR SUBSCRIPTION not some membership scam bullshit thats just a way they can legally steal and use your credit card to charge you for additional subscriptions in the future with out your approval at whatever prices they desire and they are not cheap $26.00 to $30.00 for 6 mags I did not authorize any Membership or continuing subscription but they take it upon themselves to sign you up for whatever bs program it is, so when it says 1 year print subscription on your invitation to subscribe to the Mag for $8.00 which is what mine was they are just baiting you so they can get access to your credit card information so they can continue to charge you after your one year is up for as long as you have your card. i thought Consumer Reports was a respectable organization or used to be,Not anymore Trust me a scam organization, And the Magazine is very thin and not really what it used to be, just garbage with very few useful studies in it common knowledge stuff you already knew pretty much ratings wise on products

Consumer Reports digital magazine that purports to do unbiased reviews of products is not what it used to be. Consumer Reports now gets income from business' that it is supposed to evaluate. So how can CR be unbiased? I have a subscription which I tried to cancel. I searched the whole CR site and no where on the site was I able to cancel. There are many areas to "upgrade", but none to cancel membership that I saw. So I called the number listed and after a half hour on hold I finally got to speak to someone, agent or operator. She took my information and said that she cancelled my member ship and she is now sendi g me a email to confirm the cancellation. That was 28 hrs ago. I am still waiting for the email. I am still waiting for my subscription to be cancelled. Further I received an email that CR would be upping the price of my subscription and without my permission they would take additional monies from my Paypal account. "Consumers Beware of Consumer Reports."