Cookies On The Strip Las Vegas Dispensary

Awesome customer service. Staff was so pleasant and helpful. Love the look and vibe of the store as well as staff. Prices were reasonable and not over priced like the stores on the strip. It’s definitely a vibe and better than the stores on the strip which were very OVER PRICED. Will be coming back here every time I come to Vegas from now.

I love coming to this Cookies! Francisco did amazing as always! I like that it is a Cookies and a Rise but I wish they had more Cookies products that would definitely put them over the top 10/10 recommend :)

It was a blast visiting Cookies! Friendly, knowledgeable and of course Chill. I’ll go back for sure.

Francisco was amazing! Anything but basic. He helped us find everything we needed in a timely manner and answered all are questions. Def going back before we head home.

Definitely a different experience than I'm use to. Very professional and I got what I wanted for a great price. Good customer service

Francisco was very nice as soon as we walked in. Very chill vibe and helped us with all our questions we had. Quick and easy experience. Thank you!

Fransisco is amazing. Very helpful and approachable. The whole staff is amazing. The cookies place is a very organized place. Francisco is a very personable person and always brightens my day. He is always smiling and laughing.

Very clean and nice environment for being my first time. The employee Francisco was very helpful and friendly got me what I was looking for and made it easier to to get my shopping done.

nothing but the best from everyone in the shop. the service was phenomenal, the collection of flower, edibles, candies are ( gold stars) never ever heard anything at all that subject cookies is even good and the value is so worth it babygirl. you got this berner.

Well,that local clear the vault deal is over. Back to high prices for backyard boogie or brand names.

The customer service was on hit, the girl was super funny and helpful. Unfortunately the joints we got weren't great. It was disappointing.

Random visit with some friends. Highly recommend. The guys in here are cool. I had a long conversation with one of the nice guys in there about a couple edibles they had, so I wouldn't be dumb high. Visit them if you are in Vegas.

Didn't have much in inventory for the cookies brand itself from merch, flower, carts etc.

I went to Cookies dispensary last night I have been a regular pot smoker They offer a brand name co Buy two get one free 1/8 Budtender had little experience Or knowledge. So 2 x 1/8 was $140 what a rip off Plus tax. Get one free ??? Budtender did a great job trying T0 scam me. I walked out in disgust I am a local...it seems to me they try to rip locals off like I was a tourist Won't go back to this nightmare store !!!

Way higher prices here than the one at flamingo & looong wait lines. If you're visiting I recommend checking out their location at flamingo it's a short drive but better prices and less people

Worst of the worst service quality. I created an online order to pick uo at the store and they did not care about the order. Since 3 weeks my order is still pending :))

Not great. Came here as a one-off to grab a (sometimes) hard to find item. I got what I wanted, but, I wouldn't shop this store again unless it was a "this is the ONLY place that has it' situation. Also, I wouldn't go alone next time. It wasn't unsafe, but I felt like I was on display. A lot of weid leering from security, counter staff. Store was ready void of customers when I went.

Customer service was impeccable. This was my first time here, everyone in the store was beyond helpful, honest& most importantly so friendly. You won't be disappointed with any product you get here- trust. Love from NY

Good selection and excellent service. I was looking for something specific and Cookies had a wide variety to choose from. My associate, Zo, was so personable and helped me make my selection by asking a few questions. Great experience at Cookies.

Right on the strip. Easy hop off the Las Vegas Strip trolley. While I don't smoke, my companions found the product they purchased to be choice and they were very happy.

Awesome spot for fire timer. They made me feel right at home and I picked out the best bang for my buck.

Customer service was outstanding from start to finish. They had a nice variety to choose from. I thought the price was decent. We got the Gelato and it didn't disappoint!!

Staff was very helpful and delightful. I got there an hour before closing and stayed until closing no one had an attitude everyone was helpful. I highly recommend this store when in Las Vegas area and the bud is definitely fire Allen J.

Seattle was the best experience here! Product was great but service was fire! Thank you

My bag was short. Was 3.1 instead of 3.5. These places shouldn't be allowed to do this BS. All the other dispensaries had better flower as well. Cookies fell off. Cookies ain't it anymore.

First and last time going. This place is within walking distance, but I had never been because the prices are ridiculous. I finally went, because I had no other option. When I got there my total was almost five dollars more than what my total was(after taxes) online. The guy told me that's just an estimate. Right, but at any other dispensary I've been to that's either the exact total, or the total is actually lower, because the local's discount wasn't taken off online. But, even if it was almost $5 more...ok cool. Dude told me my total was $113. I got home, and it was $112.62. I have a huge problem with people assuming they can keep my change. That's literal theft. Imagine how much that adds up to a year for them. Fuck off, Cookies.

Lives up to the Cookies hype. Ordering was quick and easy and there's a large selection to choose from. Will definitely be back next time I'm in Vegas

Couldn't wait to try "THAT BADU" !!! Vacation to Vegas, first stop Cookies ... & the were Sold Out ! ... no stock for my entire trip at either location . disappointing to say the least . I would think they would keep it in stock better. Would be 5 stars if not for that.

Don't go here if you're gonna complain about spending your money!! Although it is a huge tourist attraction, it is worth the visit‼‼‼I really enjoyed myself

Wow! What can I say without incriminating myself lol! My first time ever visiting such an establishment. Things were very secure, the bud-tenders were excellent and extremely helpful and knowledgeable about whatever product you were interested in. The purchased merchandise was exactly what my group was searching for and beyond. Please make sure you read and follow the labels bc what they say are true! That's all folks....

By far my favorite dispensary in Vegas! If you're into flower they have some great selections; I really enjoyed the hybrid Banana Cookies and their salt water taffy's are a great way to get some good sleep on the plane ride back home! Didn't get to stop in the last time I was in Vegas because the line was wrapped around the corner due to COVID-19 capacity regulations but I will be back again!

Very rude staff for some reason. They also sell less marijuana weight than they claim. Weigh your weed when you get home to see what I mean. Other stores nearby treat customers better.

I spent about a week in Vegas last week and one of my first stops was Cookies!!!! I'm a long time smoker and every time I come out West the Bubs is just different. I couldn't wait to come to Cookies and this was my first time ever in their stores. Let me start by saying the Staff was all friendly and informative. My bud tender was honest with his recommendations and helped me finding what I needed. I love the Gary Payton strain and the Berry Punch. If your in Vegas this is a Must Stop!!!

Do not shop here!!!!! Not only did they use the reviews from essence dispensary like they are theirs, they literally charged us for a different weed than we asked for. She literally said the law says that you can charge people for what they didn't ask for, and you can't legally refund them. I can not make this up !!!! I been buying weed multiple times a week for 10 years, and this is the worst experience I've ever had. Even when I had to deal with the weed man. Then the lady had the nerve to try to get an attitude and talk to my sister like a child when she is trying to have an adult conversation with another employee. Then she called the security!!!!! She is the one that stole ! Nobody was threatening, just irritated that you can ask for something and they will give you something else and not even offer any type of solution, just 20% off your next purchase I can't make this up !! There are other dispensaries, like jardin and top notch, &jade, that carry cookies products. Never once had a problem with their customer service.

If you looking for a for a good place to take pictures this the spot. Weed on menu is always out ! Smoke three blunts of the GRAY PAYTON 60$ IN THE MORNING WASnt HIGH #Allhype

I'm truly disappointed in the new theme of this dispensary. Essence Vegas was a premier shop. Super clean, friendly, good prices, great selection... The "essence" of what one goes to a dispensary for. This new look "Cookies" is ridiculous. Looks like some back street alleyway. If the outside of the business looked like the inside, they would clean it up. That is, paint over the graffiti. Inside, though, they just let it loose, unkept. Essence Vegas was so incredibly professional. I'd been shopping there since 2015. It was the only dispensary on the Strip. They had an Registered Nurse who would talk to you about your medical concerns and advise you of what "treatments" might be best for you. This place is nothing like that. Fortunately, other quality dispensaries are nearby, such as Thrive. Elsewhere in Las Vegas there are other quality, PROFESSIONAL dispensaries, like The Source, ShowGrow, Wallflower, and Nuwu. This "Cookies" place is a back alley playground. Horrible.

My first visit, but definitely not my last. From security at the door to the amazing inventory it was a wonderful experience. Zach was very knowledgeable and very patient explaining all the details about the selection available. He is definitely the Gandalf of Cookies! Will definitely be a regular stop for me.

1st timer at Cookies on the Strip. Not as big and over the top like some other dispensaries in Vegas, but definitely one of my favs. Very clean, staff was amazing ,friendly and knowledgeable. They had a nice selection to choose from and the Prices were reasonable.

The very rude bud tender with a face tattoo on his left temple and ugly glasses wouldn't help me out and give me the "cookies guest" wifi password as I was trying to set up the aero pay option. No service inside so having the wifi was crucial to being a patron without cash or a physical debit card. Great job, Sir.

Six months ago I would have rated this dispensary 5 stars for customer service and value but that is no longer the case. I don't know if management or or ownership has changed but they no longer have the deals that they used to have and customer service has gone way downhill. They used to help the customers in the order which they arrived, but now during busier times it's just a cluster f**k and I'll just get ignored. On a recent visit, I had to finally walk out without getting anything because nobody would help me after waiting over 30 minutes. Now when I do get service, I feel like I'm being rushed and the bud-tenders act annoyed if I ask any questions or if they have to enter my phone number so I can get the reward points for my order. Although I live in CA, I'm usually in Vegas once every few weeks and this dispensary was a must stop, but not anymore. I used to leave every time feeling like I got a great deal, now I always feel like I've been ripped off and didn't get what I intended to buy. Time to find a new dispensary.

First place I went when I left my motel at Travelodge a block down..about 12 mins walk. Bomb edible, great help

The staff was very helpful, had a nice warm and welcoming atmosphere. We're here from Oahu, so it definitely was an experience since we don't have these types of things where we're from! Thanks Cookies!!! Definitely gonna come back again! Highly recommend!

I liked how swift everyone was in the dispensary, the person who helped us was real knowledgeable. They had a variety of items to choose from. It was busy but I felt like we were in and out!

Visited from out of town and products were great with reasonable prices. Definitely recommend

So I was in and out in a matter of 10 mins. They are under construction which limits the amount of costumers they can serve as well as viewing any product besides online first. When I arrived the line was around the building. Since I have a medical card I was able to skip the line , which was little wait( around a 1min) , not have to use ANY of my points because it's both medical and recreational. Quickest transaction ever.

We came here in March 2019 and the service was really good. You are not allowed to take photos inside so leave your phone in your bag or you will get kicked out. There is no parking outside but if you take an uber or something they can drop you off right at the door. All you need to purchase is a valid ID. They were very informative about all their products as I am not a weed connoisseur. They basically taught me at the counter. They have a good range of products. They have gummies, chocolate candy, rolled blunts, etc. I ended up getting a pack of gummies. I ate two the first time and they were VERY potent. Def will be coming back anytime I come to Vegas!

Highly disappointed with the new branding. As a local it's disappointing not being able to utilize my discount! NEW AND VERY INCONVENIENT! Open a essence on the NORTHWEST !

Came straight here from the airport prior to closing and they had like 3 workers checking out customers and 2 workers on the floor helping people. When we walked in there was a total of 3 groups including us in the building. The 2 guys working seen us walk in waiting to be helped and they ignored us and started helping people who walked in after us. They need to have some sort of system it was BS. It's like whoever locks eyes with the worker first gets helped. I have been to multiple dispensaries and this one was flat out terrible! I understand people have questions regarding the product but make it snappy especially when the place is about to close. Once we got helped the guy was hella rude and trying to rush us. Then a worker approached me and said I can't answer my phone inside the building which I don't understand why? If I ever came back to Vegas I definitely wouldn't spend my money on this overpriced ass dispensary. $85 for 2 cartridges is insane!

Excellent AFTERNOON delight... Top shelf hybrid sativa dominant for about $50 an eighth with tax 55

This place is not too far to walk to if your staying on the strip closest to Circus Circus. It's super clean and the staff is nice and friendly. They have a good selection and the prices are reasonable. Depending on when you go - they also offer deals. The reps are very informative and knowledgeable. They are CASH only but they have an ATM. Just sucks if you don't know that beforehand because who really loves to pay the crazy ATM fees in Vegas?

I was visiting Vegas last weekend from Texas and for sure wanted to make a stop at a dispensary. I saw this place had the most positive responses so i decided to check it out. The whole process was laid back and seamless. You walk in, show your ID and walk into the actual dispensary. You get in line, scope out the menu, and then get helped by your bud tender. I wish I remembered the girl that helped me. She was super sweet, and so helpful. I asked what the popular items were and she helped me in choosing two pre rolls and some gummy edibles. The pricing is what I expected it to be. My biggest suggestion is to bring cash. They have an ATM but it is a $5 fee to withdraw so hit up your bank before you go in. The items I chose did not disappoint and if I find myself back in Vegas I will pay them another visit for sure!

Amazing staff and super friendly Taylor, Brian, christen are amazing staff they helped me with my purchase.

I usually shop at the dispensary for my carts but whenever I need flower, I go to cookies just for Seattle. She knows her stuff!! Her customer service is always great!

First, it's CASH ONLY....ALL DISPENSARIES ARE. So prepare for that part. Our Budtender, Thomas, was new to the game but you couldn't tell. He answered all the questions we had, made suggestions, even brought us several options and walked me thru them. Everyone was so kind and welcoming, you can tell these people love their jobs and what they do. Ask all the questions you have, pay attention to the signs (you're not exiting where you entered, learned the hard way) and you'll do just fine. They have a great selection of flowers, vapes, and edibles. Listen, follow the damn directions on the edibles that are given to you. Please. Especially if you're newbie. I will be back before I leave town!

I love this dispensary! Every time I step in there is never one person without a smile on their face. The budtenders are incredibly knowledgable and never steer you in the wrong direction. The prices are fair and I have yet to purchase something I don't like.

Yeah, I may have to stop spending money at Cookies . I get real irritated, when you get different outcomes depending on what employee or manager you deal with. I get even more irritated, as a regular customer since it was Essence; that you all are promoting just ANYBODY to management positions. Who have no social, or customer service skills. There's a young lady with pink hair, that you recently promoted to Manager that has a condescening attitude. One let's be clear I'm not a child, so don't speak to me as one; because as soon as i'm waiting outside to let you know i'm not to be played with you're going to want to make me an "angry black woman". It doesn't matter from security, to bud tenders, to management, and inventory I treat everybody the same and actually have a GREAT relationship with everybody from Johnny to Red to everybody inbetween. I'm one of their best DAILY customers, but trust my good money can be spent elsewhere. SN: I have been getting the BOGO on my motivators for the past week, I was told by management 7/26/22 that they would honor the promo as well as using my industry discount as that's how it's been done multiple times and because i've been told the same thing multiple times. However tonight upon arriving, the only manager was the pink hair girl you all just promoted. Who felt like telling me about some meeting you all had, which holds and bears not weight with me as a customer. If you tell me something, I HOLD YOU TO IT. I also don't like the attempts of trying to get a reaction out of me, talking about I can't be on my phone which is an airpod and my phone is in my pocket. I have been coming to this location since 2019, with the SAME ROUTINE and DOING THE SAME THING. Rather it's walking in on my airpod, or walking into the main store with my 2 liter soda from Walgreens. Apart of the reason this is allowed, is because i've built such a great relationship with the staff and they know I have no ill intent and never come in with a bad attitude. However, I have no issues reciprocating energy and i'm sure that's not what you want. It's apparent you all are hiring and promoting people, based on friendships and not the need of customers or the store. I will be in to speak with Johnny and Dylan (the GM I think that's his name) ASAP to see what you all are going to do to rectify the situtation. As a customer that comes in EVERY DAY, I know how much my stuff is. So when i come in knowing my total is going to be $30, after taking a Lyft and having to walk to 3 different stores because systems were down; it leave a bad taste in my mouth when you all randomly want to change things and only one manager seems not to know what I was told or what's being honored for me. I'm also aware that she can't count, because if it's buy one get one; after taxes it's $38 however the "manager" kept telling me my total is $48... HOW SWAY?! Even without my industry, that's not correct. All these app & payment updates, but no training? Most the staff is good about recognizing regulars, but it's definitely hit or miss depending on who's working. Your VIP customers that come in every day, and have spent over $8,000 at your location should be treated the same way the owner treats his friends and gives them special privilges. The staff will ask to bum cigarettes, ask you to smoke them out; but don't come up there short on your money... nobody can help.

We stopped in since it was one of the closer dispensaries as well as because we really like the Cookies brand when it comes to their merchandise. We usually go to Deep Roots Harvest since it's the closest one to us when we're home but this was a pretty cool experience. Our bud tender was super chill and really gave us some recommendations for what's around and what he liked off the menu since we're from out of town. It was a little more expensive than what I usually pay for an 1/8th but I'm hoping it's worth it. We also bought a disposable and a cart and they both hit really smooth which is always enjoyable

I am/was a committed customer to not just this dispensary location but the company itself for the amazing discounts they give to Veterans with service connected disabilities so this negative rating is legit! BAIT AND SWITCH: They say you can't get discounted for sale items BUT the items I ordered were not on sale just similar prices!!! Curbside and delivery may be convenient but difficult to dispute with the person who so believed that the pricing is correct some things are just not excusable ESPECIALLY when this happens more than once, at more than one location AND because I have called TWICE with the same "someone will call you" but no callback!