Coolaroo Hotel

Today I held a Christmas Lunch for my work team of 30 people. 10/10 service. Food was great, was brought out to everyone on time and the bar staff and server team were fantastic! Super friendly. Well done to all. It was a busy afternoon with a few different work break up’s but the service was still amazing. Very happy with how everything went and I will definitely be back again.

The staff at the Hotel were all friendly and helpful. The location was very close to our appointment the next day. Our room was comfortable and clean. Food came out in a senior size and was great. Thank you for looking after us so well.

Handy place to stay north Melbourne , room was clean and a well appointed bathroom , plenty of parking and a great dining area , not 5 star and a little pricey at $230 a night but good bed and served the purpose .

Extremely disappointed with food service and quality tonight. 2 meals ordered on the same ticket came out more than 30 minutes apart after asking staff where the food was. Would rate this as the worst meal I've had anywhere and will not be returning. A request was made to speak to a manager about the issues but the manager couldn't be bothered dealing with the problem UPDATE. Have to love it when even the people replying to these comments can't get the facts right. The 2 meals I ordered and had served 30 minutes apart where a chicken mignon and a chicken parma on the same docket. The other chicken mignon was a separate order from our group. I've had 3 day old bread that's not as dry as the chicken mignon, the 6 KFC nuggets I got on the way home contained more chicken that the mignon did and even with chips and drink where a lot better value

Clean comfotable accommodation well presented. Steak cooked to perfection with a icy cold beer. No complaints here... highly reccommended.

Table of 28 people, 16 staying in the motel. We all ordered our food around 6pm. Everyone got their food within 30 minutes except 2 who ordered the Chefs special Chicken Mignon 30 minutes after everyone had finished eating and the staff being told numerous times were still waiting on 2 meals we finally got our meal, garlic butter was frozen and the chicken cold. We asked to speak to the restaurant manager but were told he was too busy. Very poor customer service so next night we all went to the pizza place across the road.

Just to give some feedback, it was great customer service but the food that we ordered was a steak sandwich, it was mediocre. And for the price $66 for two steak sandwiches and two soft drinks the meal wasn’t too great. It was too pricey.

Cathy is absolutely amazing! From the moment we arrived, she went above and beyond to make sure everything ran smoothly. She was so kind and genuinely helpful, always with a warm smile. What really stood out was how she took the time to play with the kids – they adored her! You can tell she truly cares about people. Cathy’s service was hands-down the best we’ve experienced – she 100% deserves a pay rise! Thank you, Cathy, for making our day so special!

Honestly, there was nothing particularly exciting about this pub, but then again it was pretty clearly one of those suburban pubs located in what appears to be a light industrial district. Getting to it isn't really all that easy, though it is within walking distance of a couple of railway stations, but not particularly all that close. The service was okay, but the beer selection was somewhat limited. It really isn't one of those places I would recommend going out of your way to visit.