Jason S.
Yelp
My family and I were in the Portage park area so we figured we'd give Copa Cubana a try. Our first impression of the restaurant was not impressive. It was as if we were walking into our own garage with clutter everywhere. There was a guitar at the entrance and the decorations looked really tacky and ghetto as if the owners made no effort into making the place look like a nice restaurant. We sat at a table and waited about 15 minutes for someone to even acknowledge our presence. A waitress in a white sweater comes to our table holding two cups of water stuck to her exposing chest. Completely unprofessional and definitely not appropriate for a family restaurant especially in front of my two young children. I almost thought I was at a strip club. The woman did not speak good English and because of the language barrier, she became frustrated and began to raise her voice at me as I tried to place our order. We again waited over half hour for our food to arrive. When we finally got our food, it tasted really bland and flavorless. The pork meat looked pink and under cooked, the bread was stale and hard, my wife's chicken was also pink and flavorless. I was disgusted with the food, service and presentation of the so called restaurant. I lost my appetite, left all of our food on the table and paid for everything before we left. We received not one thank you or any form of appreciation for coming to the restaurant. Overall impression, the long wait, undercooked bland old food, along with the rude waitress was definitely not worth it. I can't say anything positive about this place although I was expecting to really like it but that wasn't the case. Unless you want to throw your money away, I wouldn't recommend this place.